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Learning Architect

citizensbank.com Logo

Citizens Bank

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Location:
United States , Stamford

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Contract Type:
Not provided

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Salary:

163000.00 - 200000.00 USD / Year

Job Description:

As a Learning Architect, you will help lead and shape the strategic evolution of the bank’s enterprise learning function by creating adaptive, future-focused learning strategies that align with business goals and emerging trends like generative AI. You will champion skills-based talent development, inclusive and innovative culture-building, and the design of scalable, hyper-personalized learning solutions. Leveraging data, systems thinking, and emerging technologies—including generative AI—you will serve as a key advisor and partner in guiding strategic planning, optimizing learning experiences, and ensuring the seamless integration with an offshore managed service model to provide state-of-the-art learning solutions for all colleagues.

Job Responsibility:

  • Develop and execute a future-focused learning strategy in alignment with assigned businesses’ goals and objectives to drive enterprise capability building and workforce transformation
  • Develop generative AI-enabled adaptive learning capabilities, integrate neuroscience of learning, and anticipate the impact of AI on job roles and organizational learning capabilities
  • Leverage data and predictive analytics to measure, track, and enhance learning outcomes and business impact
  • Build and integrate an interoperable learning ecosystem, including learning experience platforms (LXPs), talent marketplaces, and AI-driven curation to create technology-enhanced experiences
  • Lead change initiatives, manage partnerships, and foster alignment between learning strategies and measurable business objectives
  • Work across HR, Talent, and Analytics functions to connect learning with workforce planning, future skills forecasting, and resource prioritization
  • Apply influencing, consulting, and contracting skills to support business leaders in achieving objectives within the learning managed service model
  • Collaborate with the bank’s learning managed service provider to develop effective learning solutions and drive the implementation of the new enterprise learning operating model

Requirements:

  • Track record of designing holistic learning solutions that drive measurable business transformation within large, complex organizations
  • Expertise in driving organizational change and achieving tangible business outcomes
  • Proficiency in leveraging data and analytics to assess learning impact
  • Experience with AI-enabled learning platforms, learning analytics, and digital capability building
  • Strategic thinker that is able to align learning initiatives with business objectives and emerging trends
  • Experience influencing C-suite and senior stakeholders on learning strategy
  • Strong ability to manage key business stakeholders and collaborative across HR functions
  • Demonstrated knowledge of adult learning theories, future-of-work methodologies, learning experience design techniques, talent ecosystems, and advanced learning technologies
  • Advanced degree in Adult Learning, Human Resources, Organizational Development, Business Administration, or a related field preferred
What we offer:
  • Comprehensive medical, dental and vision coverage
  • Retirement benefits
  • Maternity/paternity leave
  • Flexible work arrangements
  • Education reimbursement
  • Wellness programs
  • Paid time off policy exceeds mandatory requirements

Additional Information:

Job Posted:
January 30, 2026

Expiration:
February 28, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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