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Learning and Talent HR Solution Design Delivery Lead

https://www.hsbc.com Logo

HSBC

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Location:
India, Hyderabad

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Category:
Human Resources

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

HSBC is seeking an experienced professional to join their team as a Learning and Talent HR Solution Design Delivery Lead. The role involves maintaining and aligning the Learning and Talent Architecture to strategy, embedding HR Service Design principles, ensuring governance compliance, coordinating solutions across stakeholders, assessing impacts, and facilitating vendor system releases. The position requires significant experience in HR transformation, learning and talent systems, process mapping, and central governance frameworks.

Job Responsibility:

  • Collaborating on and maintaining the Learning and Talent Architecture (including LMS Degreed and Gloat and SuccessFactors), aligned to the Learning and Talent strategy, which is aligned with Human Resource Future State Architecture
  • Embedding HR Service Design principles, which encapsulate the goals of the HR functional strategy, and its current implementation, inclusive of process architecture
  • Compliance to the HR Transformation Change Governance and Data Governance
  • Coordinate with Strategic counterpart, other HR and HR IT stakeholders to ensure new and changed solutions, are optimal, implications are fully understood, and have been appropriately impact assessed, and any necessary mitigation is carried out before deployment
  • Ensure any innovative solutions are optimal and consider full impacts are assessed, understood, and mitigated before deployment
  • Facilitating the SaaS vendors systems releases, ensuring items are reviewed against the business backlog and priorities and implemented with the GSO and IT community to ensure alignment with strategy and/or operational or functional issue resolution
  • Contribution towards influencing innovation and development: maintain strong relationships with vendor strategic suppliers to HSBC, with the objective of informing and influencing product strategies such that they are aligned and in the interest of HSBC
  • Responsible for pro-actively identifying areas of opportunity that are aligned with the HR strategy, leveraging enabling technologies and in service design, drive learning engagement and enable

Requirements:

  • Experience: 12+ years of experience in business architecture, process analysis, or a related role within the learning and talent management domain
  • Working in a Global environment, with familiarity of standard HR Service Delivery Model, Service Management, Change Management and HR Transformation Changes
  • Strong understanding of learning and talent management systems and applications (SuccessFactors, Service Now and Degreed preferred)
  • Proficiency in process mapping and data flow analysis tools
  • Experience with central governance frameworks and practices
  • Familiarity with data privacy and security regulations
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal abilities
  • Ability to act as liaison conveying information in suitably accurate models (e.g., business requirements, data constraints, business rules, etc.) between HR and IT
What we offer:
  • Flexible working
  • Inclusive and diverse environment
  • Opportunities for continuous professional development

Additional Information:

Job Posted:
September 24, 2025

Expiration:
October 08, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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