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Alaska Commercial Company Logo Alaska Commercial Company · Human Resources

Learning and Development Specialist

United States, Anchorage 65500.00 - 80000.00 USD / Year · Job Posted December 05, 2025
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Job Description

In your role as the Learning and Development Specialist at Alaska Commercial Company (ACC), you support all training and development in ACC, with a key focus on enhancing the learning experience through role-based training and development of managers and managers in training. This role is accountable to onboard new management hires, identifying gaps in operations and role-based training programs, designing and developing training, and supporting employee development in support offices and warehouses.

Job Responsibility

  • Design and Develop Training and Support Programs and Learning Resources
  • Collaborate with the full People Development team to evaluate, create, and/or update Manager and Department Manager-in-Training programs
  • Use Microsoft Office and instructional design tools to create learning materials and program assets
  • Perform needs assessments, feedback reviews, and program evaluations
  • Source content from external providers
  • Update training programs and learning resources
  • Identify and plan key workshops for the annual store manager conference
  • Monitor and report on the delivery of training plans
  • Deliver Training
  • Act as training program point of contact for new Department Managers-in-Training and Managers-in-Training
  • Conduct field-based training in stores
  • Lead formal classroom, small group, and on-the-job training sessions
  • Ensure the integrity of program delivery with onsite visits
  • Administer and coordinate training events
  • Support the Development of Office and Warehouse Employees
  • Support company-wide People Development initiatives
  • Partner with business units to identify talent development gaps
  • Be the point of contact between TNWC and Alaska Commercial Company

Requirements

  • Minimum 5 years of retail management experience in various stores and/or department roles
  • Strong understanding of retail store processes and systems, including inventory, financial reports, and leadership
  • Demonstrated commitment to employee development
  • Excellent written and verbal communication, presentation, and facilitation skills
  • Ability to adapt training delivery methods/styles based on learner needs
  • Strong working knowledge of Microsoft Office
  • Experience with integrating online learning into training plans
  • Comfort with systems thinking and use, to support trainees, training managers, and other key business leaders
  • Strong understanding of instructional design methodologies and software to generate a variety of training resources
  • Ability to use Learning Management Systems (LMS) to assign training plans and manage training records
  • Excellent interpersonal skills with the ability to communicate effectively with a team at a distance
  • Relationship-building skills to establish partnerships with internal customers, experts, and stakeholders
  • Strong organizational, planning, and time management skills

What we offer

  • Opportunity for growth and development
  • Competitive salary
  • Benefits package
  • Dynamic and diverse culture
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