Learning and Development Specialist Job at Carnival Cruises (Miami)

Learning and Development Specialist

Carnival Cruises

Location:
United States , Miami

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Learning and Development Specialist is a strategic partner in cultivating a dynamic culture of continuous improvement, active listening, and lifelong learning across the organization. This role is integral to enhancing employee engagement, operational excellence, and talent development by delivering impactful learning experiences tailored to both shipboard and shoreside teams. The Specialist will work cross-functionally with Operations, Accounting, Marketing, and Brand teams to ensure training initiatives are aligned with business objectives and support the overall mission of providing exceptional guest experiences and fostering employee growth.

Job Responsibility:

Shipboard Team Support: Collaborate with Operations, Accounting, and Marketing departments to conduct needs assessments and identify skill gaps and training requirements
Design, implement, and facilitate training programs using available learning systems, ensuring accessibility and relevance for shipboard employees
Partner with Brand teams to evaluate and integrate brand-owned learning systems and materials into shipboard training strategies
Customize and leverage brand resources to enhance the learning experience for the Casino team onboard, ensuring alignment with brand standards and operational goals
Champion initiatives that promote career development, improve service delivery, and increase employee retention through targeted learning interventions
Shoreside Team Support: Work closely with HRBP and departmental leaders to identify strategic training opportunities that support business goals and workforce development
Assist with facilitating leadership development programs and succession planning initiatives to build a robust talent pipeline
Support onboarding and continuous learning efforts for new and existing employees, ensuring a seamless integration into the company culture
General Responsibilities: Maintain a deep understanding of the company’s values, culture, and strategic direction to ensure training programs reinforce desired behaviors and outcomes
Monitor, assess, and report on the effectiveness of training programs using qualitative and quantitative metrics
implement improvements based on feedback and performance data
Stay abreast of industry trends, emerging technologies, and best practices in learning and development to continuously enhance training offerings
Foster a collaborative and inclusive learning environment that encourages feedback, innovation, and personal growth
Manage multiple projects and stakeholders effectively, ensuring timely delivery and alignment with organizational priorities

Requirements:

Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field
advanced degree or certifications in L&D or instructional design preferred
Minimum of 3-5 years of experience in learning and development, preferably within a corporate, hospitality, or maritime environment
Demonstrated ability to design and deliver engaging training programs using various modalities including in-person, virtual, and e-learning platforms
Strong interpersonal and communication skills with the ability to influence and collaborate across all levels of the organization
Proficiency in learning management systems (LMS), instructional design tools, and performance evaluation methodologies
Proven project management skills and the ability to prioritize and manage multiple initiatives simultaneously
Passion for employee development, organizational growth, and creating meaningful learning experiences
Must be able to remain in a stationary position at a desk and/or computer for extended periods of time
Travel: Less than 25% with shipboard travel likely
Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area

What we offer:

Health Benefits: Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
company paid term life insurance and disability coverage
Financial Benefits: 401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off: Holidays – days off for 8 company-wide holidays, plus 2 additional floating holidays
Vacation Time – full-time employees at the manager and below level start with 14 days/year
director and above level start with 19 days/year
Sick Time – All full-time employees receive 80 hours of sick time each year
Other Benefits: Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus
Hybrid Work Environment
Wellness Programs
Cruise Benefits
Parental Programs
Retirement Plan
Employee Stock Purchase

Additional Information:

Job Posted:
February 01, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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Job Link Share:

Learning and Development Specialist

Carnival Cruises

Location:
United States , Miami

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 01, 2026

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