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The Learning and Development (L&D) Manager is responsible for designing, implementing, and evaluating training and development initiatives that enhance employee performance, support career growth, and align with the organization’s strategic goals. This role plays a critical part in building a high-performing, engaged, and future-ready team. HVAC experience not necessary.
Job Responsibility:
Partners with managers, department heads, HR, and senior leadership to assess employee capabilities, identify skill gaps, and develop learning paths aligned with business goals
Designs, develops, and delivers effective, engaging training programs and materials—including onboarding, technical skills, leadership development, and compliance—using various formats (e-learning, instructor-led, and blended learning)
Implements and manages the Learning Management System (LMS) and other relevant platforms to ensure learning content is current, accessible, and effective
Tracks participation, spending, and outcomes of training and development programs
analyzes effectiveness and ROI
and regularly prepares and presents insights to leadership
Continuously evaluates learning needs using performance data, employee feedback, and leadership input
uses findings to improve training initiatives
Promotes a culture of continuous learning and professional growth across all levels of the organization
Coaches and supports managers in their role as talent developers and learning advocates
Stays current on industry trends, adult learning principles, and emerging technologies to ensure best practices in learning and development
Participates in performance review cycles and helps ensure learning goals are integrated into employee development plans
Maintains positive employee relations through communication, support, and growth-oriented development programs
Performs other duties as assigned
Requirements:
3 to 5 years of experience in Learning & Development, Training, or Talent Development
Strong understanding of instructional design methodologies and adult learning principles
Experience with LMS platforms and e-learning tools (Cornerstone a plus)
Excellent facilitation, communication, and interpersonal skills
Strong organizational, project management skills, and attention to detail
Experience coaching and delivering feedback
Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook are a must