Learning and Development Manager Job at Four Seasons (Bangkok)

Learning and Development Manager

Four Seasons

Location:
Thailand , Bangkok

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Job Responsibility:

Coordinate and organize a range of development activities that contribute to the attainment of the Company's clearly prescribed performance standards and Hotel Goals
systematically analyze the Hotels training needs and deliver relevant learning
plan and coordinate the production of Departmental Training Plans
act as an internal consultant to Heads of Departments on department related training issues
source and recommend appropriate external training organizations or resources
maintain a current knowledge of statutory requirements and develop creative and innovative training programs
deliver workplace learning, performance improvement programs, and initiatives to best achieve long-term business success
add value in meeting the hotel's needs by identifying and implementing learning and performance improvement strategies that support the hotel's strategic direction
promote a continuous learning culture
partner with stakeholders to ensure managers' leadership skills are developed by means of their competencies and employees are trained on the needed skills to successfully perform their jobs to attain service excellence
coordinate the selection, training, development, and evaluation of employees and managers in the Learning Department
communicate with employees and managers to ensure Learning/Training needs are met
attend regular operational meetings to ensure effective coordination and cooperation between departments
effectively plan and develop Training/Learning Plans for the hotel considering factors such as Performance gaps
control Learning and Development expenses through effective planning, budgeting, executing the planned activities

Requirements:

Minimum of 3 years experience working in a managerial capacity
experience in hotel operations, preferably Four Seasons or other luxury environment
experience in adult education or a similar experience
must hold the legal right to work in Thailand
effective communication skills in both speaking and writing English and Thai is required

Additional Information:

Job Posted:
May 14, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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