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Overseeing the learning and development on resort, the L&D Manager will support the Butlin's team to have a fulfilling and memorable career. Whether you are leading a training session, working with resort leaders to develop their skills or specific skills within their teams, you will coach individuals on aspects of their personal development plans, so you will be able to build relationships quickly and inspire others to reach their potential. The Learning and Development Manager is the custodian of our culture and learning on resort and will lead a team of L&D coordinators and support our team of resort Navigators to deliver our First 90 Days programme "Learning to Butlin's". You will be a role model that leads by example and supports our Navigators, who work across the resort, training and developing our team, and bringing our culture to life. An eye for detail will be essential as you'll set the standard for learning at Butlin's from the basics of the training room set up, to your ability to identify the learning and development needs of departments and individuals. You'll be easy to work with and be a natural collaborator, enabling you to work with others to produce training materials and effective and engaging sessions of the highest quality. As someone who continues to work on their own development, you will be motivated by the opportunity to influence the positive trajectory of our teams' careers, and you'll work towards a consistently well understood and valued Learning and Development strategy.
Job Responsibility:
Overseeing the learning and development on resort
leading training sessions
working with resort leaders to develop their skills
coaching individuals on aspects of their personal development plans
leading a team of L&D coordinators
supporting a team of resort Navigators to deliver the First 90 Days programme
setting the standard for learning
identifying learning and development needs of departments and individuals
working with others to produce training materials and effective sessions
influencing the positive trajectory of teams' careers
working towards a consistently well understood and valued Learning and Development strategy
providing learning on a vast array of topics from broad cultural or compliance training to more specific unconscious bias or absence management workshops
impacting team members through to the resort leadership team
providing the resort team with a full training calendar
Requirements:
Operational experience within the hospitality industry
ability to design & deliver specific training requirements
CIPD qualified or hold a coaching qualification (advantageous but not essential)