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Anderson Merchandisers, LLC Logo Anderson Merchandisers, LLC · Human Resources

Learning and Development Assistant Manager Technical Trainer

United States, Plano · Job Posted March 21, 2026
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Job Description

The Learning and Development (L&D) Assistant Manager / Technical Trainer supports the L&D department by designing, delivering, and managing technical and professional training programs. This hybrid role combines training leadership with hands-on technical instruction to enhance employee capability and performance. Responsibilities include facilitating training, coaching employees, developing learning materials, and supporting the strategic direction of L&D. The role reports directly to the Learning & Development Manager.

Job Responsibility

  • Deliver engaging technical training for Microsoft Office, in-house systems, and enterprise technologies
  • Facilitate both instructor-led and virtual training sessions
  • Lead onboarding programs and technical skill development workshops
  • Incorporate gamification, group discussions, and interactive activities
  • Assess learner performance and adjust delivery methods
  • Design and maintain technical training curriculum, job aids, facilitator guides, and instructional materials
  • Partner with subject matter experts to ensure content accuracy
  • Develop structured learning paths and development programs
  • Maintain training documentation and learning resources
  • Support planning and execution of organization-wide training programs
  • Manage training schedules, logistics, AV setup, and resources
  • Track participation, completion rates, and effectiveness metrics
  • Utilize and maintain LMS platforms for tracking and reporting
  • Ensure completion of compliance training
  • Provide coaching to employees and leaders on skill development
  • Identify performance gaps and recommend learning solutions
  • Support leaders in building team capabilities
  • Assist the L&D Manager with strategy and continuous improvement
  • Mentor training associates or facilitators as assigned
  • Attend University table events and career fairs
  • Collaborate with business leaders to align training with organizational goals
  • Provide basic technical support for Windows and Mac systems
  • Troubleshoot user issues in training environments
  • Ensure cybersecurity best practices
  • Manage AV equipment setup and troubleshooting for office, Town Halls, and National Sales Meeting

Requirements

  • Bachelor's degree in a related field or 3+ years of L&D or training experience
  • Experience delivering virtual and in-person training
  • Ability to create gamified and interactive learning experiences
  • Strong communication and facilitation skills
  • Proficiency with LMS platforms with the ability to use digital tools, graphic design or video editing tools, and content writing software for e-learning courses
  • Strong organizational and project management abilities
  • Technical proficiency with Windows and Mac
  • Experience with AV equipment

Nice to have

  • Certifications in Instructional Design, LMS Administration, or Gamification
  • Experience with Camtasia, eLearning tools, content writing platforms, OpenSesame, and Workday Learning is a plus
  • Corporate in-person and virtual training environment experience
  • Background in program management

What we offer

  • Flexible work schedules
  • 401(k) retirement plan
  • Health Insurance – including Dental and Vision
  • Telehealth
  • Health Savings Account
  • Accident Insurance
  • Critical Illness Insurance
  • Life Insurance
  • Long Term Care
  • Short Term Disability
  • Long Term Disability
  • Associate Assistance Fund
  • Anderson Cares Natural Disaster Fund
  • Associate Savings Plan
  • Anderson Cares Fund
  • Paid Time Off
  • Discounts - Cell Phone, Vehicle, Pet Insurance
  • Training & Career Development
Anderson Merchandisers, LLC - All Job Offers

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