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Learning and Development Analyst

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Amex

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Location:
United Kingdom , Brighton

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

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Job Description:

The Analyst, Measurement & Design – ICS International Field Enablement will play a critical role in the governance, implementation, and ongoing management of learning systems and compliance requirements across all international markets. This role has a strong emphasis on LMS operations, system governance, and analytics, The successful candidate will help drive global standards, ensure International New Hire compliance with CFI requirements, and deliver accurate reporting and insights to stakeholders.

Job Responsibility:

  • Oversee day-to-day LMS administration for International Field Enablement, including content publishing, learner assignments, version control, and system governance
  • Establish and maintain governance standards, processes, and documentation to ensure consistency across markets
  • Troubleshoot LMS issues and act as a key point of contact for system-related escalations
  • Ensure all International New Hire learning meets global CFI and regulatory compliance requirements
  • Maintain accurate compliance documentation, audit materials, and reporting procedures
  • Monitor and track compliance risks across international markets and escalate as appropriate
  • Manage LMS reporting and analytics for the COE Skills Content team
  • Develop dashboards, measures, and tracking mechanisms to monitor learning completion, compliance, and programme performance
  • Analyse data sets to generate insights and recommendations that support decision-making and continuous improvement
  • Partner with stakeholders to translate reporting needs into actionable system outputs
  • Oversee the governance and maintenance of International New Hire content, Skills Content and Leadership Content within the LMS
  • Ensure learning content is accurately configured and deployed within the system
  • Support priority Skills Content initiatives as required, ensuring alignment between system capabilities and learning design
  • Collaborate with International FE, ICS, and ICS partner teams to align on priorities, compliance requirements, and deliverables
  • Partner with external vendors to ensure quality, timelines, and system standards are met
  • Communicate updates, changes, and governance standards clearly across diverse regions and time zones

Requirements:

  • Experience in Learning & Development with strong exposure to LMS administration and governance
  • Demonstrated experience supporting LMS operations, reporting, and system processes
  • Strong analytical skills with experience managing data, reporting, and dashboards
  • Strong project management skills with the ability to manage multiple priorities across international markets
  • Excellent communication and stakeholder-management capabilities

Nice to have:

  • Experience working with the LMS Oracle
  • Experience supporting global or multi-market LMS environments
  • Familiarity with compliance-driven learning environments
  • Ability to speak additional languages from international markets (APAC, EMEA, LAC/MX)
What we offer:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
March 20, 2026

Work Type:
Hybrid work
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