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We are looking for an Analyst to join our Learning Delivery team. In this role, you will help support the delivery and management of learning programs across the Product Academy. This is a great opportunity for someone who is organized, detail-oriented, and passionate about enhancing learning experiences. You will work closely with Program Managers and Learning Designers to ensure effective execution of learning experiences and use data-driven insights to continuously improve program outcomes.
Job Responsibility:
Assist in coordinating the delivery of learning programs, including managing vendor, room, and AV equipment scheduling, program logistics, and communications with participants
Collaborate with Program Managers to ensure smooth and consistent execution of learning programs
Ensure accurate setup and maintenance of learning programs in platforms such as Cornerstone LMS and Zoom
Assist in generating reports on program engagement and performance
Analyze data to identify trends and areas for improvement in learning delivery
Provide assistance to employees, addressing any issues that arise during their learning journey
Support the team in resolving any operational challenges that may impact program delivery
Requirements:
Strong organizational skills with the ability to manage program logistics and coordinate multiple tasks simultaneously
Strong attention to detail, ensuring high accuracy in program execution and reporting
Good analytical skills, with the ability to interpret data and provide insights for improvement
Effective communication skills to support both internal teams and learners
Proficiency in using learning management systems (such as Cornerstone LMS) and other learning delivery technologies