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This is an exciting role that requires a mixture of skills in relation to learning and development. The role is varied and will involve delivery, design and management of learning to support staff and volunteers within our Witness Service delivered by Victim Support. As the face of learning and development for the Witness Service within the organisation, you will build positive relationships, promote learning and act in an advisory capacity when it comes to development.
Job Responsibility:
Deliver and design face to face and virtual training for volunteers, staff and partners (4 days per week delivery, 1 day administration/design)
Work with Subject Matter Experts and senior staff on learning projects relevant to the Witness Service
Create accurate delegate reports and take appropriate action to address any identified under-performance
Deliver high quality presentations and learning interventions with a focus on evaluation and continuous improvement
Requirements:
Resilience & adaptability
Ability to work effectively with a focus on customer service and care
Ability to work without direct supervision
Ability to prioritise work and deal with competing and conflicting demands in an organised and effective manner
Ability to work flexibly as required
Ability to travel moderately throughout England and Wales
What we offer:
Flexible Working Options: Including hybrid working
Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
Birthday Leave: An extra day off for your birthday
Pension Plan: 5% employer contribution
Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
Wellbeing Support: Employee assistance programme and wellbeing support
Inclusive Networks: Access to EDI networks and colleague cafes
Sustainable Travel: Cycle to work scheme and season ticket loans
Career Development: Ongoing training and support with opportunities for career progression