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Learning and Development Administrator

United Kingdom, Newcastle Employment contract 27000.00 GBP / Year · Job Posted March 19, 2026
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Job Description

As a Learning & Development Administrator, you are responsible for supporting the efficient operation of the business by providing high-quality administrative support to the Learning & Development (L&D) team. Your role is crucial in ensuring the smooth delivery of training and development across Nixon Hire, maintaining training systems and supporting colleagues across the business to access learning opportunities.

Job Responsibility

  • Provide administrative support to ensure the smooth delivery of training and development activities across the business
  • Maintain and improve Learning & Development administrative systems, processes and records using Microsoft Office and the Learning Management System (LMS)
  • Manage the training calendar, including bookings, venues, materials and trainer resources for internal and external training sessions
  • Administer the LMS including user management, course updates, reporting and system maintenance
  • Respond to training queries via email and phone in a professional and timely manner
  • Produce and distribute training reports for managers and senior leadership teams
  • Send training invitations, confirmations and reminders to colleagues
  • Provide LMS demonstrations and support colleagues with e-learning where required
  • Support meetings through agenda preparation and minute taking
  • Process invoices and ensure timely payments for external training providers in line with internal financial procedures
  • Maintain and submit monthly commissioned training reports
  • Build and maintain positive relationships with colleagues across the business and with external training providers
  • Contribute ideas to improve and develop Learning & Development services
  • Ensure compliance with company policies, safety standards and Nixon Hire quality procedures

Requirements

  • Previous administrative experience, including managing bookings and handling email enquiries
  • Experience using databases and Microsoft Excel with strong attention to detail
  • Confident IT user with experience in Microsoft Word, Excel, Outlook and MS Teams
  • Ability to manage high-volume data entry accurately and maintain organised records
  • Strong organisational skills with the ability to prioritise tasks and meet deadlines
  • Excellent written and verbal communication skills with a professional and positive approach
  • Proactive and able to work independently while maintaining confidentiality
  • GCSE or equivalent experience, including English and Maths

Nice to have

Experience working with a Learning Management System (LMS) is desirable but not essential

What we offer

  • 25 Days Annual Leave plus Bank Holidays (Increasing with length of service)
  • Workplace Pension Scheme
  • Life Assurance Scheme
  • Colleague Benefits
  • Employee Assistance Program
  • High Street Discount Vouchers
  • Discounted Gym Membership
  • Health & Wellbeing Discount Vouchers
  • Cycle to Work & Home & Tech Scheme Benefits
  • Milestone Birthdays Additional Leave
  • Work Anniversary Bonuses
  • Refer a Friend Scheme
  • Enhanced Workplace Pension
  • Reward and Recognition Programme
  • MyActiveDiscounts - Discounted Gym, Fitness and Travel
  • Charity Match Funding

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