Learning Administration & Services Sr Analyst Job at Citi (Heredia)

Job Description

Learning Administration & Services Analysts supports the vendor engagement and expense management activities of the Learning & Culture function including purchasing and payment process. Learning Administration & Services provides consultative support to the Learning Advisory and Execution teams in ensuring compliance of Learning vendor engagements to policies and standards in partnership with the Learning Third-Party Management and Supply Chain Operations. The Learning Administration & Services Analyst provides leadership and supervisory responsibility for medium-sized operational/administrative teams of clerical/support employees.

Job Responsibility

Ensure that data is summarized from across the business to provide critical information to executive team
Partner directly with various players across decision management groups, analyze data and evaluate multiple sources to develop recommendations on high-priority strategic initiatives, including the annual strategic plan
Formulate and shepherd cross-franchise initiatives and programs from conception to completion
Help to manage executable strategies, partnering across the organization
Establish best practices and principles for the decision management organization globally
In conjunction with the team - understands the complexities of the department Profit and Loss (P&L)
appropriate accruals, client allocations in order to improve operational efficiency and productivity
Help provide oversight of the Business Critical Milestone Reporting process and various other executive / client / management reporting processes. Ensure quality, efficiency and accuracy throughout the reporting process
Work with the team and respective Decision Management leaders on the communication strategy (e.g. town halls, new hire events) for the department and facilitate the development of communication materials and presentations for senior management, including C-level management, the Board of Directors, Operating Committee and other key stakeholders as required
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements

Experience in Vendor Management and Learning Operations preferred
Relevant experience in global and complex settings with multiple stake holders
Experience in area related to analytics
Individual contributor with the ability to work in a team of diverse skill sets and cultures
Demonstrated success in managing deliverables within given timeframes
ability to cope under time pressures
Consistently demonstrates clear and concise written and verbal communication
Bachelor’s/University degree or equivalent experience
Experience in Vendor Management (Administration, planning and third party management)
Experience in Stakeholder Management (Leading / Driving Process Improvement initiatives)
Advance English

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Learning Administration & Services Sr Analyst

Job Description

Job Responsibility

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