Learner Support Administrator Job at Central YMCA (London)

Business Support Administrator

Join our client's friendly team in the heart of the City! We're looking for a mo...

Location

United Kingdom , City Of London

Salary:

14.80 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous administrative experience
A quick learner with a genuine enthusiasm for the role
Strong work ethic with a reliable and dependable approach
Excellent organisational skills and high attention to detail
Strong communication skills, both written and verbal
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
A proactive, positive, and cheerful attitude

Job Responsibility

Perform clerical tasks to ensure office efficiency
Answer phone calls and emails with professionalism
Booking meeting rooms
Greet and direct office visitors with a friendly demeanour
Build spreadsheets and presentations for leadership staff
Track ongoing projects and create measurable performance indicators
Provide basic IT support (e.g., troubleshooting minor issues, assisting with set-ups)
Support facilities coordination, including office supplies management and liaising with contractors
Assist with general office upkeep to maintain a professional and organised environment

Fulltime

New

Employability Practitioner Skills Coach

Accountability for the delivery of a cohesive and comprehensive referral strateg...

Location

United Kingdom

Salary:

28000.00 - 34000.00 GBP / Year

Total Training Provision

Expiration Date

Until further notice

Requirements

Level 3 qualification in Employability, Learning and Development, Advice and Guidance, Education, Business Administration, Customer Service, or a related subject, or equivalent occupational experience
Coaching, Mentoring, Teaching, Assessing, or Learning and Development qualification (or willingness to work towards), such as TAQA, CAVA, AET, or equivalent
Functional Skills Level 2 in English and Mathematics (or equivalent)
Experience of coaching, mentoring, training, or supporting individuals within employability, education, apprenticeships, recruitment, welfare-to-work, youth services, or a related environment
Proven experience of supporting individuals to develop skills, overcome barriers, achieve goals, and progress into employment, apprenticeships, or further learning
Knowledge and understanding of employability programmes, apprenticeship standards, work-based learning, and career development practices
Understanding of learner-centred coaching techniques, target setting, action planning, progress reviews, and evidence collection
Knowledge of government-funded training programmes, employability initiatives, apprenticeships, or adult learning provision
Good understanding of labour market information, employer expectations, recruitment processes, and current employment trends
Excellent communication, interpersonal, coaching, and presentation skills, both written and verbal

Job Responsibility

Deliver and facilitate coaching, training, and learning activities that follow agreed learner journeys and support individuals to develop the knowledge, skills, behaviours, and confidence required to gain and sustain employment
Support learners to develop essential employability skills, including communication, teamwork, problem-solving, digital skills, job search techniques, interview preparation, and workplace professionalism
Deliver and support English, maths, and digital skills development where required, signposting learners to specialist support where appropriate
Complete learner reviews, progress meetings, and workplace visits in line with organisational, quality, and funding requirements
Work closely with employers, line managers, and workplace mentors to ensure learners receive the support and opportunities needed to achieve their development goals
Coach learners to gather and present evidence of learning, competence, and achievement, supporting progression towards qualifications, apprenticeships, or employment outcomes
Monitor learner engagement, attendance, wellbeing, and progression, taking proactive action to overcome barriers to learning and reduce withdrawals
Deliver enrichment activities that promote safeguarding, Prevent, British Values, equality, diversity and inclusion, wellbeing, resilience, and personal development
Support learners with career planning, progression opportunities, job applications, CV development, interview preparation, and transition into employment or further learning
Maintain accurate learner records and complete all administrative requirements within agreed timescales, ensuring compliance with organisational and funding requirements

What we offer

25 + all bank holidays, Birthday off, Christmas Shopping day
Total Leave – All staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
2 Years’ Service – Staff who have passed 2 years’ service get an additional 2 days leave
5 Years’ Service – Staff who have passed 5 years’ service get an additional 2 days leave
10 Years’ Service – Staff who have passed 10 years’ service get an additional 2 days leave
Total Work Anniversary – Vouchers for colleagues who reach a work anniversary, £10 for every year reached
Total Health – Staff will have access to the Westfield Health Plan once they have successfully passed their probation & Health Assured from Day 1
Total Fridays – Early Finish Fridays. On the 2nd Friday of every month, staff benefit from a 3pm finish
Dress Down Fridays – Every Friday, staff do not need to wear formal work clothes
Buy & Sell – Buy up to 5 days of annual leave and sell up to 3

Fulltime

New

Housing Skills Coach

Accountability for the delivery of a cohesive and comprehensive referral strateg...

Location

United Kingdom

Salary:

32000.00 - 38000.00 GBP / Year

Total Training Provision

Expiration Date

Until further notice

Requirements

Level 3 qualification in Housing, Community Development, Advice and Guidance, Learning and Development, Education, or a related discipline, or equivalent occupational experience
Functional Skills Level 2 in English and Mathematics (or equivalent)
Experience of coaching, supporting, mentoring, or developing individuals within a housing, community, employability, customer service, or work-based learning environment
Proven experience of supporting learners, colleagues, tenants, or customers to achieve personal, professional, or organisational goals through structured development activities
Knowledge and understanding of the housing sector, including tenancy management, customer service, safeguarding, welfare support, and resident engagement
Understanding of learning, coaching, assessment, and development practices, including setting objectives, monitoring progress, and evidencing achievement
Excellent communication, interpersonal, and presentation skills, both verbal and written, with the ability to build positive relationships with a wide range of stakeholders
Strong IT and digital skills, including Microsoft Office applications, learner management systems, case management systems, and online learning platforms
Ability to manage a varied caseload, prioritise workloads effectively, and work to agreed targets and deadlines
Ability to work independently with minimal supervision while contributing positively as part of a wider team

Job Responsibility

Deliver and facilitate coaching, training, and development activities that follow the agreed learner journey and support learners in gaining and applying new housing-related knowledge, skills, and behaviours within their role and workplace
Support learners to develop the English, maths, digital, and communication skills required to be effective within the housing sector, signposting to additional support where required
Complete the required learner reviews, progress meetings, and workplace visits in line with organisational, quality, and funding requirements
Engage with line managers and workplace mentors to ensure learners receive appropriate support, guidance, and opportunities to develop the knowledge, skills, and behaviours outlined within their learning plan
Coach learners to gather and present appropriate evidence of competence, supporting progress towards qualification achievement, professional development goals, and successful completion of learning programmes
Monitor learner engagement, attendance, wellbeing, and progression, taking appropriate action to reduce withdrawals and support successful outcomes
Deliver and embed enrichment activities relating to safeguarding, Prevent, equality, diversity and inclusion, British Values, tenancy sustainment, and wider personal development
Manage and complete all administrative duties within agreed timescales, ensuring learner records, reports, and documentation remain accurate, compliant, and up to date
Maintain current knowledge of housing legislation, regulatory requirements, sector developments, and best practice through continuous professional development and standardisation activities
Research housing sector developments, policy changes, customer service trends, and employer requirements to ensure coaching and support remain relevant and effective

What we offer

25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
Additional 2 days leave after 2 years' service
Additional 2 days leave after 5 years' service
Additional 2 days leave after 10 years' service
Work Anniversary vouchers (£10 for every year reached)
Access to the Westfield Health Plan after probation
Health Assured from Day 1
Early Finish Fridays on the 2nd Friday of every month (3pm finish)
Dress Down Fridays
Buy up to 5 days of annual leave and sell up to 3

Fulltime

New

Childcare Skills Coach

Location

United Kingdom

Salary:

30000.00 - 34000.00 GBP / Year

Total Training Provision

Expiration Date

Until further notice

Requirements

Level 3 Relevant Occupational Qualification or equivalent in your sector of expertise
D32/33/TAQA Level 3 Assessors Award or equivalent
Functional Skills Level 2 Math's & English or equivalent
Experience of delivering apprenticeship training and support in a work-based environment
Proven experience of assessing learners on apprenticeship frameworks, standards, and EPA requirements
Knowledge of Government Funded training
Excellent communication and presentation skills, oral and written
Excellent IT knowledge & skills including using electronic portfolio system
Ability to work under pressure and to tight deadlines
Ability to work with the minimum of supervision as part of a remote team

Job Responsibility

Deliver and facilitate teaching and learning which follows the agreed learning journey and pathway and results in new knowledge, skills and behaviors being applied by learners in their workplace
Support and deliver where required English, Maths, and ICT functional skills at level 2 throughout the learner's learner journey
Complete the required number of visits and reviews required for each apprentice meeting all stakeholders' requirements of quality and funding
Engage learner's line manager to provide adequate support and guidance needed by the learner as outlined on the learner journey
Coach learners to collect the required evidence during training sessions, to ensure progression for their apprenticeship and to achieve the necessary milestones in preparation for EPA or framework completion
Monitor and review learner's welfare on a regular basis, taking any necessary action to limit the number of early leavers from the programme and maintain agreed caseload levels
Carry out enrichment activities with learners around the prevent, safeguarding and British values government agenda
Manage and complete administration duties within given timescales ensuring all paperwork deadlines are achieved
Ensure knowledge of all subject areas for both standards and frameworks are kept constantly updated by way of self-development (CPD) and standardisation events
Research the industry on a regular basis to keep abreast of market developments and trends including competitor's practices and delivery activities

What we offer

25 days annual leave + all bank holidays
Birthday off
Christmas Shopping day
Early Finish Fridays (2nd Friday of every month, 3pm finish)
Dress Down Fridays
Westfield Health Plan (after probation)
Health Assured (from Day 1)
Buy & Sell annual leave (up to 5 days buy, up to 3 sell)
Work anniversary vouchers (£10 for every year reached)

Fulltime

New

Apprenticeships Lead

Location

United Kingdom , Capenhurst

Salary:

Not provided

Webrecruit

Expiration Date

Until further notice

Requirements

Experience in apprenticeship delivery, coordination or administration
Strong understanding of ESFA funding rules, ILR, DAS and apprenticeship compliance processes
Experience managing learner records, data accuracy and audit requirements
Strong planning, organisation and scheduling capability
Ability to track performance metrics and use data to drive improvement
Experience working with learners, employers and training teams
Excellent communication and stakeholder management skills
Strong IT skills, including learner management systems and data tools (e.g. Excel)

Job Responsibility

Coordinate the planning and delivery of apprenticeship programmes across departments
Manage onboarding processes, ensuring all eligibility checks, documentation and system registrations (DAS, ILR) are complete and compliant
Support apprentices through onboarding, including skills assessments, learning plans and system access
Develop and maintain training plans, commitment statements and delivery schedules
Monitor learner progress, milestones and risks, ensuring timely completion and EPA readiness
Maintain accurate learner records, evidence and documentation within e-portfolio systems
Track and report key performance metrics including retention, achievement and progression
Provide regular updates to employers and learners, ensuring clear and effective communication
Support trainers with scheduling, learner needs and programme delivery requirements
Liaise with End Point Assessment Organisations to manage scheduling and gateway readiness

What we offer

Competitive salary + company performance bonus
Career development opportunities
Work-life balance: With flexible working options

Fulltime

New

Administrative Coordinator

We are looking for a personable and highly organized Administrative Coordinator ...

Location

United States , Ellicott City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated success working respectfully with people from a wide range of cultural, language, educational, and socioeconomic backgrounds
Strong customer service skills with a friendly, approachable manner in a multicultural setting
Excellent organizational ability and close attention to detail in administrative work
Proven accuracy in recordkeeping, filing, and data entry tasks
Confidence using spreadsheets, databases, and new technology tools with minimal ramp-up time
Solid numerical aptitude and comfort handling attendance figures, assessment data, and other number-based information
Ability to protect confidential information and use sound judgment when handling sensitive records
Prior experience supporting adult learners, English language learners, immigrant communities, or similarly diverse populations is preferred
bilingual ability is a plus

Job Responsibility

Welcome students, volunteers, and instructional staff with professionalism and warmth, helping each person feel at ease upon arrival
Support the intake process for new learners by distributing enrollment materials and following up about assessments, orientations, and related next steps
Respond to office questions and direct individuals to the appropriate team members when additional assistance is needed
Maintain organized student records and program documents, ensuring files are complete, accessible, and up to date
Enter attendance, assessment, and other program data with a high level of accuracy and consistency
Review paper and digital records on a regular basis to confirm information matches across program documentation and databases
Keep instructional supplies, learning materials, and resource areas orderly so staff and learners can easily access what they need
Provide broad administrative support to the Project Literacy team, including assistance with scheduling, document handling, and day-to-day coordination
Adapt to changing office activity levels, including busier enrollment periods, and take on additional duties as program needs evolve

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

New

Culinary Apprenticeship Review Assessor

The Culinary Apprenticeship Review Assessor is a key role in supporting curricul...

Location

United Kingdom , London

Salary:

24.96 GBP / Hour

Capital City College Group

Expiration Date

June 24, 2026

Requirements

Strong organisational skills and the ability to manage multiple tasks with accuracy and efficiency
Clear and professional communication skills
Confidence working with systems and processes, as well as a strong knowledge of the hospitality and catering industry
A proactive attitude and a willingness to learn and adapt
Experience in a similar role, liaising with employers and apprentices

Job Responsibility

Employer Engagement & Learner Reviews
Administrative & Curriculum Support
Events & Operational Coordination

What we offer

Membership of the Local Government Pension Scheme
Access to TELLUS – our discount and wellbeing platform
Participation in the Cycle to Work scheme
Interest-free season ticket loans for public transport
Annual eye tests and contributions towards spectacles
Flu vaccinations and access to occupational health services
Medicash health plans – including cashback on everyday medical expenses and wellbeing tools for you and your family
Generous annual leave entitlement, including one Relaxation Day per year
Five Continuous Professional Development (CPD) days which can be used for your professional development

Fulltime

New

Employment Coach

The Employment Coach provides guidance and mentoring to individuals with disabil...

Location

Australia , Loganholme

Salary:

Not provided

Aruma

Expiration Date

July 11, 2026

Requirements

Experience supporting people with disability, preferably in employment or vocational contexts
Strong facilitation skills with the ability to tailor content to diverse learners
Organised, proactive, and committed to creating inclusive opportunities for others
Strong written and verbal communication, including conflict resolution and escalation
Skilled in building positive relationships across community and industry networks
High-level administration skills with strong attention to detail
Proficient in Microsoft Office and quick to learn new systems
Excellent time management and organisational abilities
Innovative and solution-focused approach to content delivery
Willingness to travel across regional areas and non-Aruma workplaces as required

Job Responsibility

Facilitate engaging, theory-based and practical learning experiences in both group and one-on-one settings
Adapt content and delivery methods to suit individual learning styles and capacities
Guide participants through their employment journey with empathy, professionalism, and a strengths-based approach
Prepare and complete all required documentation and reporting related to Employment Assistance
Accurately capture, record, and communicate participant progress in a timely manner
Foster a collaborative and consultative working style that reflects Aruma’s values and purpose
Build strong relationships with stakeholders to enhance service delivery and participant outcomes

What we offer

Attractive remuneration
Salary packaging
12% super
Laptop
Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
Continuous Learning Opportunities
Supportive Team Environment
Fitness Passport
Confidential counselling through our Employee Assistance Program

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Learner Support Administrator

Job Description

Job Responsibility

Requirements

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