Learner Success Coach Job at Cambridge Spark

Learning Specialist

Our team delivers global learning solutions and performance support to CS intern...

Location

Australia , Melbourne

Salary:

Not provided

Block

Expiration Date

Until further notice

Requirements

2+ years of experience in financial services, technology and/or Customer Success role
3+ years of experience in learning delivery, mentoring and/or performance coaching
Regarded as a leader and mentor on the team
Demonstrate desire to grow in the Learning and Development space, up to and including instructional design methods and learning strategy
Strong public speaking skills
Experience training and facilitating groups of people in remote environments
Strong teaching and coaching skills, and a desire to see others succeed
Partner cross functionally and globally
Effectively manage time and take initiative as issues arise

Job Responsibility

Develop soft skills and technical knowledge to drive a higher level of performance
Own and support the learner experience from new hire or upskill training through performance support period
Deliver engaging, interactive training to adult learners through new hire and/or upskill training programs
Measure learning experience and performance outcomes during and after training, in partnership with critical stakeholders like CS leadership and QA, to identify opportunities with training programs, advocate performance and advocate workflows
Support a full range of stakeholder and learner needs: coaching, facilitation, and content creation to maintain new and existing training courses
Be a thought partner and provide mentorship support to junior team members (e.g. classroom observations and feedback, guidance on projects, etc)
Act as functional leader for newly hired team members assigned to your program. You will track and document performance according to required metrics, as well as have corresponding performance coaching conversations as required
Support advocates during and after classroom training through training delivery and various engagement mechanisms such as weekly 1:1s, real-time coaching, call monitoring, and auditing at development of new associates to strive towards exceeding performance expectations
Measure post-training performance gaps to identify opportunities for continuous improvement with an emphasis on achieving performance results.
Responsible for the learning system and Coda tracking of learning programs and projects

What we offer

Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning

Early Years Assessor Coach

As an Assessor-Coach you will be responsible for carrying out workplace support,...

Location

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Level 3-5 qualification in Childcare (or equivalent)
A recognised Assessor award (D32/D33, AL, TAQA or CAVA)
Relevant experience and expertise in an early year’s environment
Full, clean driving licence with use of a vehicle

Job Responsibility

Induct learners and carry out the initial assessment in accordance with company and awarding body guidelines
Visit learners in their workplace and online, using your vocational experience and knowledge to teach, coach and support learners to successfully achieve their apprenticeship
Carry out assessments both at the learner’s place of work and in the Cherubs Nurseries Academy
Prepare learners for the End Point Assessment (EPA)
Keep and maintain accurate records of the learner’s progress on Smart Assessor
Complete, maintain and submit accurate records for all learners, as requested by the Operations Manager
Provide additional support to learners in-person, on the telephone or virtually
Ensure learners and nursery managers are correctly tracking “off the job” training on apprenticeships to ensure compliance
Prepare materials suitable for the workplace qualifications and apprenticeships to support the learners in a successful outcome
Effectively manage your own diary to ensure you are delivering against your KPIs, arranging and attending scheduled visits in person and online and completing both company and personal administration

Early Years Assessor Coach

As an Assessor-Coach you will be responsible for carrying out workplace support,...

Location

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Level 3-5 qualification in Childcare (or equivalent)
A recognised Assessor award (D32/D33, AL, TAQA or CAVA)
Relevant experience and expertise in an early year’s environment
Full, clean driving licence with use of a vehicle

Job Responsibility

Induct learners and carry out the initial assessment in accordance with company and awarding body guidelines
Visit learners in their workplace and online, using your vocational experience and knowledge to teach, coach and support learners to successfully achieve their apprenticeship
Carry out assessments both at the learner’s place of work and in the Cherubs Nurseries Academy
Prepare learners for the End Point Assessment (EPA)
Keep and maintain accurate records of the learner’s progress on Smart Assessor
Complete, maintain and submit accurate records for all learners, as requested by the Operations Manager
Provide additional support to learners in-person, on the telephone or virtually
Ensure learners and nursery managers are correctly tracking “off the job” training on apprenticeships to ensure compliance
Prepare materials suitable for the workplace qualifications and apprenticeships to support the learners in a successful outcome
Effectively manage your own diary to ensure you are delivering against your KPIs, arranging and attending scheduled visits in person and online and completing both company and personal administration

DevOps Instructor

As an instructor, you will be responsible for the delivery of our technical cont...

Location

United Kingdom , London

Salary:

Not provided

Multiverse

Expiration Date

Until further notice

Requirements

Exceptional written and on-camera communication and facilitation skills, with proven ability to engage business audiences, including leaders
Skillfully adjust communication approaches to explain complex concepts to technical and non-technical stakeholders
Think critically and solve problems as they arise, especially in an online classroom setting
Committed to continuous professional development and staying current with industry trends
Experience with scripting languages (e.g., Python, Bash) for automation, or implementing monitoring and logging solutions
Industry experience applying DevOps principles to create efficient, scalable, and reliable software delivery pipelines in a business context
Seasoned professional with a minimum of 2 years of relevant experience
ideally in DevOps, Site Reliability Engineering, Cloud Engineering, or Software Development roles with a strong focus on CI/CD
Deeply interested in cloud platforms, automation, and infrastructure as code and regularly use these tools to improve productivity and operational efficiency
Right to work in the UK (sponsorship not offered for this role)

Job Responsibility

Responsible for the delivery of our technical content across our Level 4 DevOps apprenticeship programme
Support our apprentices in growing their understanding of how to implement continuous integration, continuous delivery, and robust infrastructure solutions through workshops and drop-in sessions
Help apprentices develop knowledge relating to the appropriate KSBs throughout their programme
Confidently facilitate delivery sessions of our technical Learning content, ensuring the session delivers against learning objectives within the allotted time
Adhere to the Coach Quality framework to ensure a consistent level of quality for every session and a consistent experience for every apprentice
Create a vibrant, inclusive and motivating environment that drives apprentice learning, engagement and overall satisfaction
Moderate assignments in line with mark schemes to ensure quality and consistency while providing feedback and feed forward for apprentices to continually develop their technical and durable skills
Maintain an owners mentality, being proactive in taking action, sharing feedback, or providing support to ensure the progress and success of learners
Regularly liaise with coaches to align on apprentice interventions to ensure successful completion of the programme
Coordinate with cohort coaches and operations members to align on apprentice development and progress

What we offer

27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days and 8 bank holidays per year
Private medical Insurance with Bupa
Medical cashback scheme
Life insurance
Gym membership & wellness resources through Wellhub
Access to Spill - all in one mental health support
Hybrid work offering - with monthly visits to the London office
Work-from-anywhere scheme - up to 10 days per year
Weekly socials, company wide events and office snacks

Fulltime

Instructional Coaching & Delivery Manager

General Assembly is seeking an Instructor Manager to support high quality learni...

Location

United Kingdom , London

Salary:

Not provided

General Assembly

Expiration Date

Until further notice

Requirements

Experience in successfully managing multiple team members, ideally in an education or corporate training setting
Experience leading hiring processes, including sourcing candidates and conducting interviews that select effective candidates
Experience delivering and facilitating learning or training experiences, ideally for adult learners
Ability to effectively evaluate instruction and provide actionable coaching to improve student learning
Experience in discussing and training educators in conversations about diversity, equity, inclusion and justice

Job Responsibility

Develop a strong, diverse bench of instructional talent to staff current and future cohorts
Identify and select qualified industry professionals with promising instructional capabilities, including matters of diversity, inclusion, equity, and justice in teaching and learning, to ensure the best practitioners are hired for instructional roles
Partner with delivery team leadership and stakeholders to achieve profit margin goals through accurate financial forecasting and strategic hiring
Plan and staff appropriate instructional teams to ensure they are the right size and mix to meet the needs of diverse learners
Partner with colleagues in Sales, Student/Client Success, and Outcomes to support a responsive feedback loop that delivers consistent messaging to learners throughout their journey
Facilitate onboarding for each instructional team member that sets them up for success on day 1 by orienting them to the curriculum, internal processes, their team, and basic adult learning theory & instructional practices they can use to effectively support diverse learners
Maintain coaching relationships with instructional team to ensure positive classroom culture and successful learning outcomes, and strategize opportunities to support students who have diverse learning needs
Work with other GA delivery colleagues to ensure delivery quality targets are met and all stakeholders are informed and actively coordinating on supporting individual students
Implement standards of instructional quality with individuals and teams of instructors
Observe instruction and provide coaching to address issues and support continuous growth of instructors on instructional delivery, classroom culture, and DEI strategies

Student Success Coach

World Relief Chicagoland serves adult immigrants and refugees at every stage of ...

Location

United States , Chicagoland

Salary:

27.00 - 29.00 USD / Hour

Latino Memphis

Expiration Date

Until further notice

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Bachelor’s degree required, preferred in the following areas: education, human services, counseling or other related fields
At least one year’s experience in the field of Adult Education as a Student Success Coach or equivalent (Academic Advisor, Transitions Coordinator, Learning & Development, Corporate Training, etc.)
Ability to commute to WR office, as well as flexibility to visit partner community colleges and local partners for transitions support and rapport building.

Job Responsibility

Guide learners through academic training plan: Collaborate with students to create individualized career maps anchored in SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound), ensuring timely completion of credentialing steps and alignment with long-term career objectives
Support credential attainment: Coach learners through Pre-Bridge, Bridge, and ICAPS training
build study skills and exam readiness for industry-recognized credentials
Remove systemic barriers: Connect students to wraparound supports (transportation, childcare, technology access, food security, and mental health services) to promote persistence and completion
Foster motivation and self-advocacy: Maintain regular check-ins, track progress against SMART milestones, and implement personalized strategies to overcome obstacles
Deliver proactive outreach: Communicate via Zoom, email, text, and in-person appointments, using qualified interpretation to ensure language access
Coordinate warm hand-offs: Partner with Community Colleges for post-secondary transitions and with Career Pathways Specialists for employment and additional vocational training, ensuring employer readiness and alignment with career goals
Collaborate across teams: Work closely with instructors, Workforce Development, Case Management, Counseling, and Student Support Services to monitor progress, identify barriers, and deploy targeted interventions
Track and report outcomes: Document participation, progress toward SMART goals, and credential attainment for evaluation and continuous improvement
Maintain strong lines of communication with partner community colleges to coordinate placement, registration, advising, and clinical scheduling, ensuring smooth transitions from adult education into credit-bearing and credential programs

What we offer

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.

Parttime

Instructor Manager

General Assembly is seeking an Instructor Manager to support high quality learni...

Location

United Kingdom , London

Salary:

Not provided

General Assembly

Expiration Date

Until further notice

Requirements

Experience in successfully managing multiple team members, ideally in an education or corporate training setting
Experience leading hiring processes, including sourcing candidates and conducting interviews that select effective candidates
Experience delivering and facilitating learning or training experiences, ideally for adult learners
Ability to effectively evaluate instruction and provide actionable coaching to improve student learning
Experience in discussing and training educators in conversations about diversity, equity, inclusion and justice

Job Responsibility

Develop a strong, diverse bench of instructional talent to staff current and future cohorts
Identify and select qualified industry professionals with promising instructional capabilities, including matters of diversity, inclusion, equity, and justice in teaching and learning, to ensure the best practitioners are hired for instructional roles
Partner with delivery team leadership and stakeholders to achieve profit margin goals through accurate financial forecasting and strategic hiring
Plan and staff appropriate instructional teams to ensure they are the right size and mix to meet the needs of diverse learners
Partner with colleagues in Sales, Student/Client Success, and Outcomes to support a responsive feedback loop that delivers consistent messaging to learners throughout their journey
Facilitate onboarding for each instructional team member that sets them up for success on day 1 by orienting them to the curriculum, internal processes, their team, and basic adult learning theory & instructional practices they can use to effectively support diverse learners
Maintain coaching relationships with instructional team to ensure positive classroom culture and successful learning outcomes, and strategize opportunities to support students who have diverse learning needs
Work with other GA delivery colleagues to ensure delivery quality targets are met and all stakeholders are informed and actively coordinating on supporting individual students
Implement standards of instructional quality with individuals and teams of instructors
Observe instruction and provide coaching to address issues and support continuous growth of instructors on instructional delivery, classroom culture, and DEI strategies

AI Mentor

As a Mentor for the AI Champion Apprenticeship Programme, you will play a crucia...

Location

United Kingdom , Home based (with occasional travel to London)

Salary:

Not provided

Cambridge Spark

Expiration Date

Until further notice

Requirements

Knowledge of or practical experience with modern AI and data tools such as Microsoft Copilot, Azure AI, Power BI, ChatGPT or related platforms
Experience mentoring, teaching, or coaching professionals in a learning or organisational development context—particularly in roles related to apprenticeships or digital skills
Experience of prioritising workload, working to strict deadlines and following governing procedures and controls
The ability to work independently and as part of a team, supporting development of other colleagues
Conscientious with excellent interpersonal skills
Excellent verbal and written communication skills
Ability to work under pressure

Job Responsibility

Support with eligibility professional discussions
Formative and summative assessments against the Knowledge, skills and behaviours of the Apprenticeship Standard
Support learners with developing and producing high quality portfolio of projects
Support learners to prepare for the Apprenticeship End Point Assessment
Provide Ad-hoc technical support and check-in sessions
Attend weekly and ad-hoc 1:1 and group mentoring sessions
Support with Line manager input and the final employer reference
Prepare the learner to enter into Gateway
Provide regular feedback and updates on learner progress to the Learner Success Team
Support the Faculty team with content development and learner support tickets

What we offer

Remote first company providing flexibility to work from home
Pension with up to 5% matched contributions
Opportunity to opt into our salary sacrifice scheme
25 days holiday + Flexi bank holidays + 1 day off on your birthday
A day for volunteering
Enhanced Maternity and Paternity Leave
Health & Wellbeing allowance of up to £30 per month
Annual Summer and Xmas events
Company socials including everything from Cambridge College formals, pub nights to team building events
CPD Allowance alongside quarterly reflections to ring fence time for development and growth

Fulltime

Learner Success Coach

Cambridge Spark

Location:
United Kingdom

Category:
Education

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 07, 2025

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