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Learner Success Coach

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Cambridge Spark

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Location:
United Kingdom

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Learner Success Coaches are responsible for maximising retention and ensuring apprentice progress to target by monitoring learner progress, conducting routine progress review every 10 -12 weeks and providing coaching support sessions as required for each learner.

Job Responsibility:

  • Drive progression and ensure OTJ and learning plan progress is delivered to plan
  • Support learners to complete Functional Skills by month 6
  • Engage with the employer and learners at a minimum every quarter, delivering Progress Reviews, reviewing objectives set and defining plans to reinstate progress where appropriate
  • Recording and reporting on activity on the E-portfolio system Aptem
  • Escalate any risk factors with line manager and deliver actions defined
  • Embed Maths and English Functional skills into the learner sessions
  • Deliver and embed topics relating to Health and Safety, Safeguarding, Prevent, Equal Opportunities and other related Acts. Ensuring a regional approach and contextualisation
  • Ensure best practices and be aware of Health and Safety, Safeguarding and Equal Opportunities and related Acts

Requirements:

  • Teaching, coaching or mentoring experience in a relevant industry
  • Experience within Apprenticeships or relevant industry experience
  • Experience in or understanding of the tech space
  • Experience using AI tools
  • Attention to detail
  • Solutions focussed problem solver
  • Passion for learner support
  • Excellent written and verbal communication skills
  • Proficient in using Excel, MI reporting tools & learner LMS systems
What we offer:
  • Remote first company providing flexibility to work from home
  • Pension with up to 5% matched contributions
  • Opportunity to opt into our salary sacrifice scheme
  • 25 days holiday + Flexi bank holidays + 1 day off on your birthday
  • A day for volunteering
  • Enhanced Maternity and Paternity Leave
  • Health & Wellbeing allowance of up to £30 per month
  • Annual Summer and Xmas events
  • Company socials including everything from Cambridge College formals, pub nights to team building events
  • CPD Allowance alongside quarterly reflections to ring fence time for development and growth
  • Private medical insurance and cash plan
  • Holiday buy back scheme (up to 10 days p/a)
  • EAP with 24 hour confidential support line

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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