Learner Success Coach Jobs

Cambridge Spark

Location:
United Kingdom

Category:
Education

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Learner Success Coaches are responsible for maximising retention and ensuring apprentice progress to target by monitoring learner progress, conducting routine progress review every 10 -12 weeks and providing coaching support sessions as required for each learner.

Job Responsibility:

Drive progression and ensure OTJ and learning plan progress is delivered to plan
Support learners to complete Functional Skills by month 6
Engage with the employer and learners at a minimum every quarter, delivering Progress Reviews, reviewing objectives set and defining plans to reinstate progress where appropriate
Recording and reporting on activity on the E-portfolio system Aptem
Escalate any risk factors with line manager and deliver actions defined
Embed Maths and English Functional skills into the learner sessions
Deliver and embed topics relating to Health and Safety, Safeguarding, Prevent, Equal Opportunities and other related Acts. Ensuring a regional approach and contextualisation
Ensure best practices and be aware of Health and Safety, Safeguarding and Equal Opportunities and related Acts

Requirements:

Teaching, coaching or mentoring experience in a relevant industry
Experience within Apprenticeships or relevant industry experience
Experience in or understanding of the tech space
Experience using AI tools
Attention to detail
Solutions focussed problem solver
Passion for learner support
Excellent written and verbal communication skills
Proficient in using Excel, MI reporting tools & learner LMS systems

What we offer:

Remote first company providing flexibility to work from home
Pension with up to 5% matched contributions
Opportunity to opt into our salary sacrifice scheme
25 days holiday + Flexi bank holidays + 1 day off on your birthday
A day for volunteering
Enhanced Maternity and Paternity Leave
Health & Wellbeing allowance of up to £30 per month
Annual Summer and Xmas events
Company socials including everything from Cambridge College formals, pub nights to team building events
CPD Allowance alongside quarterly reflections to ring fence time for development and growth
Private medical insurance and cash plan
Holiday buy back scheme (up to 10 days p/a)
EAP with 24 hour confidential support line

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Learner Success Coach