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Ready to inspire the next wave of digital talent? Join us and make a real impact by supporting learners enrolled on to our Skills Bootcamp programmes. If you’re passionate about helping others grow, a confident communicator, and inspired by the fast paced digital world, we’d love to hear from you.
Job Responsibility:
Carrying out learner onboarding activities such as pre-start calls and initial assessments
Conducting regular reviews and check-ins to monitor progress and offer support
Maintaining accurate learner records and notes within our internal systems
Delivering one-to-one or group online support sessions to learners
Acting as a mentor, motivator and guide throughout the learner journey
Supporting with administrative tasks related to learner engagement
Joining live delivery sessions to check in with learners and gather feedback
Promoting Althaus’ high standards of service, engagement, and learner care
Refering learners with additional learning support needs to our Inclusion Support Team
Requirements:
Previous experience in a mentoring, coaching or learner support role – ideally within an education, apprenticeship, or bootcamp environment
Excellent interpersonal and communication skills
Strong organisational skills and attention to detail
A passion for digital skills and supporting people to succeed in their careers
Confidence with online systems, Microsoft Office and video conferencing platforms
Someone who is self-motivated and has a proactive approach to your work
What we offer:
25 days annual leave, increasing with length of service
Your birthday off
Office shutdown during the festive period
Flexible working options
Ongoing investment in your professional development
Access to mental health and well-being platforms
Employer Supported Volunteer Day – one day paid leave to volunteer for your local community
Team building days and engaging social events
Internal engagement initiatives to make every day enjoyable