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Learner Experience Coordinator

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Althaus Digital

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Location:
United Kingdom , Derby

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Category:

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Contract Type:
Not provided

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Salary:

26000.00 GBP / Year

Job Description:

Ready to inspire the next wave of digital talent? Join us and make a real impact by supporting learners enrolled on to our Skills Bootcamp programmes. If you’re passionate about helping others grow, a confident communicator, and inspired by the fast paced digital world, we’d love to hear from you.

Job Responsibility:

  • Carrying out learner onboarding activities such as pre-start calls and initial assessments
  • Conducting regular reviews and check-ins to monitor progress and offer support
  • Maintaining accurate learner records and notes within our internal systems
  • Delivering one-to-one or group online support sessions to learners
  • Acting as a mentor, motivator and guide throughout the learner journey
  • Supporting with administrative tasks related to learner engagement
  • Joining live delivery sessions to check in with learners and gather feedback
  • Promoting Althaus’ high standards of service, engagement, and learner care
  • Refering learners with additional learning support needs to our Inclusion Support Team

Requirements:

  • Previous experience in a mentoring, coaching or learner support role – ideally within an education, apprenticeship, or bootcamp environment
  • Excellent interpersonal and communication skills
  • Strong organisational skills and attention to detail
  • A passion for digital skills and supporting people to succeed in their careers
  • Confidence with online systems, Microsoft Office and video conferencing platforms
  • Someone who is self-motivated and has a proactive approach to your work
What we offer:
  • 25 days annual leave, increasing with length of service
  • Your birthday off
  • Office shutdown during the festive period
  • Flexible working options
  • Ongoing investment in your professional development
  • Access to mental health and well-being platforms
  • Employer Supported Volunteer Day – one day paid leave to volunteer for your local community
  • Team building days and engaging social events
  • Internal engagement initiatives to make every day enjoyable

Additional Information:

Job Posted:
January 26, 2026

Expiration:
February 28, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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