Lean Portfolio Director, Current Account and Payments

• Lead and facilitate all planning events, including strategic portfolio reviews, PI planning and intakes, with a view to develop a cohesive and transparent delivery plan which is able to map directly into the OKR’s and BUK objectives
• Develop and maintain a transparent view of the value creation that is being driven by CAP Customer Labs and identify opportunities to enhance and accelerate key deliverables
• Backlog oversight – continue to refine and enhance the approach to backlog prioritisation by using data and insights to prioritise value-based propositions /features/capability delivery
• Accelerate delivery - Using data and insights to drive velocity across all phases of the delivery cycle within CAP Customer Labs, with a core focus on significantly decreasing the time taken from idea origination to getting it into our customer hands and valued
• Proactive identification and resolution of areas of conflict within the roadmap and led on the resolution within and across the various Labs
• Drive the governance, reporting and analytics for the Customer Lab to ever increase the use of value driven decision making and the timely connection of people into the fast-paced process
• Oversee the compliance with LCT (lean control tribe standards) and TADs (technology application requirements) governance across requirements.
• Proactive risk management throughout – ensuring all risk standards are well established and adhered to from a Lab to a feature team
• Expertise in taxonomy and tooling and share your enthusiasm with product and technology colleagues to accelerate the adoption of ways of working and tooling
• Leadership – embrace servant leadership to drive collaboration, results and value outcome focussed culture with high performing teams
• Culture leader driving the radical adoption of ways of working across the CAP Customer Lab and beyond
• Mentor Junior Product Owners/Managers towards product design and development good practice across teams, creating a culture of customer obsession and disciplined execution

• Demonstrable experience in leading and managing product development teams, working with/to Agile principals and best practice
• Strong background in product management or business analysis on customer facing applications
• Strong communication and stakeholder management skills, comfortable working with technical delivery teams and presenting to Business Executives
• Experience in people management across teams and departments.
• A technical background in product development and decision making.
• Business analysis skills and development lifecycle experience, working within IT, with proven delivery record and an ability to work in a demanding environment
• Strong time management and ability to coordinate with various teams to action items
• Strong experience of working in the financial industry or similar regulated industry
• Ability to build ongoing work relationships across locations and teams
• A practitioner understanding of the Agile methodology and how to implement it from scratch.
• Good hands-on experience with JIRA, MS Visio, Project, Word, SharePoint, Confluence, PowerPoint and Excel

Product Management certifications

• Hybrid working
• Structured approach to hybrid working with 'anchor' days
• Supportive and inclusive culture and environment
• Commitment to flexible working arrangements
• Encouragement to embrace mobility and explore operations
• International scale with variety, depth and breadth of experience
• Chance to learn from a globally diverse mix of colleagues