Leading Hand Process Operator Job at PLS (Marble Bar)

Lead, Process Engineering and Operations Transformation

This position is a senior individual contributor role responsible for leading bu...

Location

United States , Hybrid (partly onsite, partly remote in the US)

Salary:

115500.00 - 266000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Extensive knowledge of business process reengineering, value stream mapping, and operational diagnostics
Lean Six Sigma Black Belt or equivalent certification strongly preferred
Hands-on experience with process mining and automation platforms (e.g., Celonis, Signavio, Workfusion, Power Automate)
Strong stakeholder management, facilitation, and change leadership skills across regions and functions
Ability to influence without authority and communicate insights to both technical and executive audiences
Proficiency in using data visualization and analytics tools (e.g., Power BI, Tableau, Excel)
Experience navigating complex, matrixed environments and driving transformation across geographies
8+ years of experience in process improvement, business transformation, or operational excellence roles in global organizations or consulting
Proven success in delivering enterprise-scale process change initiatives with measurable value realization
Deep familiarity with AMS business practices and cultural dynamics

Job Responsibility

Lead regional discovery, mapping, and optimization of end-to-end business processes across the Americas, aligned with HPEFS’ global transformation strategy
Serve as the key transformation point-of-contact for AMS-based stakeholders, collaborating closely with global peers, functional leaders, and digital enablement teams
Apply Lean Six Sigma, process mining, and intelligent automation tools to identify high-impact opportunities and redesign workflows
Translate process insights into compelling business cases and secure alignment with cross-functional sponsors
Guide and mentor regional peers in continuous improvement methodologies, contributing to knowledge sharing and capability building
Influence transformation roadmaps and prioritization decisions by leveraging business acumen, data analysis, and deep process understanding
Support the advancement of a Process Re-engineering Center of Excellence, contributing to frameworks, playbooks, and global standards

What we offer

Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
Personal and professional development programs
Flexibility to manage work and personal needs
Unconditional inclusion

Fulltime

Finance Operations Lead

Finance Operations Lead | £40,000 | Permanent | Hybrid/London | Medical cash pla...

Location

United Kingdom , London

Salary:

40000.00 GBP / Year

Hire Space

Expiration Date

Until further notice

Requirements

Experience in commercial operations, finance, or business operations
Confident with numbers and understand financial workflows and reporting
Highly proficient in Google Sheets or Excel, including advanced formulas, pivot tables, and dashboards
Strong technical knowledge of HubSpot (or a similar CRM), including data management and workflow automation
Thrive in a “player-manager” environment — leading a team while remaining hands-on with day-to-day work
Detail-oriented, organised, and enjoy finding smarter, more efficient ways to work
Communicate clearly and collaborate well across multiple teams and departments

Job Responsibility

Work hands-on within the team to ensure smooth and accurate commercial operations
Act as a point of escalation for complex or sensitive partner and client queries
Manage and optimise processes related to invoicing, reconciliation, and payment tracking
Maintain and improve commercial data accuracy across HubSpot, Google Sheets, and related systems
Produce regular financial and operational reports to support strategic decision-making
Proactively and positively collaborate with Finance, Sales, and Account Management teams to streamline handovers, manage critical business processes and resolve issues
Lead, coach, and support the Commercial Operations Associates to deliver high-quality partner and client support
Identify and implement opportunities to improve efficiency, scalability, and data integrity across operations

What we offer

Medical cash plans
Enhanced pension contributions
Medicash Pro-Active Health Cash Plan
Workplace Nursery Scheme which allows you achieve tax savings by paying your nursery fees through your gross pay
Generous EMI share option scheme, starting at 10% of OTE
4 weeks Company Paid Sick Leave
Mental Health Day' Leave
32 days holiday allowance (inc bank holidays and our 3-day Hire Space Christmas shut down) with additional for long service
3pm Friday finishes during BST, average working hours of 36 per week over the year
Tech and Cycle Schemes

Fulltime

Svp - Asia Client Tax Operations Lead

We are seeking a highly motivated and forward-thinking Senior manager to lead ou...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A good track record of experience in tax operations, indirect tax compliance, or regulatory reporting in financial services
Deep knowledge of APAC VAT/GST frameworks and strong familiarity with global regulations such as EU ViDA, SAF-T, and e-invoicing standard (e.g, Peppol, SDI)
Proven track record of managing cross border teams and working with global tax, legal, finance and technology partners
Hands on experience with tax audits, remediation programs and process risk management
Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
Knowledge of US Tax reporting FATCA, US1099 and CRS regulation is a plus
Senior to advanced level experience in a related role with appropriate experience in people management preferred
Strong multi-tasking, organizational and time management skills with experience in continuously following up with various stakeholders and execution teams
Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset
Strong analytical skills with the ability to conduct detailed analyses of complex tax processes

Job Responsibility

Lead and oversee tax operations for APAC and NAM clusters, ensuring timely and compliant delivery of indirect tax (GST/VAT) reporting and related processes
Govern tax operations services provided by shared service centers (CSC), ensuring consistent standards, service quality and strong control frameworks
Represent the region in global tax governance forums, driving alignment with enterprise tax strategies
Partner with local corporate tax & finance teams to monitor, interpret and operationalize changes in VAT/GST legislations
Engage with local tax authorities, manage operational audits, and oversee regulatory submission and inquires
Identify, assess, and mitigate operational and tax risks through proactive controls, timely escalations and remediation efforts
Collaborate with cross functional stakeholders (Finance, product, tech, legal) to drive digital tax transformation and enhance process efficiency
Lead, coach and develop a high performing regional team with a strong service mindset and accountability
Support additional regulatory tax reporting such as U.S. Qualified Intermediary, FATCA, and Automatic Exchange of Information (CRS Reporting)
Develop business requirements for system-related enhancements and manage the end-to-end implementation of new or amended taxes

Fulltime

People Operations Lead

We are looking for a driven People Operations Lead who can be a positive force t...

Location

United States , Denver

Salary:

134000.00 - 158000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

Expertise in Workday HCM, Greenhouse, CultureAmp
5+ years of experience in People Ops teams at fast-paced, scaling organizations
High degree of customer-obsession
Experience with HR practices and program development
Strong HR operational knowledge
Ability to work hands-on
Solid problem solving and critical thinking skills
Proven experience handling confidential information
Excellent communication skills
Proven time management and project management skills

Job Responsibility

Uses a deep understanding of Workday to initiate and complete key business processes
Responsible for accurately reviewing employee data into Workday
Partner with stakeholders in People and Payroll
Provides high quality employee and manager support
Design and implement programs to minimize manual transactions
Prepare, review, interpret and analyze data
Maintain clear, accurate, and up-to-date process documentation
Working knowledge of relevant federal and global regulations
Develop and deliver training related to People Ops programs
Supports the People function by contributing to ongoing process improvements

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive cash and equity compensation
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend
Home office stipend

Fulltime

Onsite Operations Team Lead

Onsite Operations Team Lead role ensuring events run smoothly from planning to c...

Location

Spain , Madrid

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Bachelor's degree in Engineering, Business Administration, Data Analytics or related fields
At least +2/3 years of relevant experience (e.g., consulting, operations or tech related)
Excellent interpersonal and communication skills
Ability to manage teams in a structured way
Strong analytical mind
Hands-on mindset
Organized and structured
Capable of leading a team in high-paced and dynamic environments

Job Responsibility

Designing and coordinating the operational plan for events
Leading the onsite execution
Supervising the event closure process
Ensuring the team is aligned, motivated, and executing effectively
Interacting with other departments such as Sales, Originals, and Marketing

What we offer

Attractive compensation package with base salary and potential bonus
40% discount on all Fever events and experiences
Work in a location in the heart of Madrid
Home office friendly
Responsibility from day one
Professional and personal growth
Young, international team of talented people
Health insurance
Flexible remuneration with 100% tax exemption through Cobee
Possibility to receive in advance part of your salary by Payflow

Fulltime

IT Operations Management Practice Lead

Practice Directors are a key leadership role at Advance Solutions. As part of Ad...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a consultant in the IT Operations field
Proven experience in a senior industry leadership position (e.g., IT Operations Manager, Data Center Operations Manager, Director/VP Enterprise Infrastructure, etc.)
Proven management/team leadership experience
Demonstrated experience implementing Service Now ITOM solutions in complex environments
Deep understanding of ServiceNow Common Service Data Model (CDSM)
Deep knowledge of ITOM/ITSM industry standards (e.g., ITIL, ISO/IEC 20000, ISO/IEC 27002, COBIT, etc.)
Experience in the practical application of ITOM and ITSM industry standards in business settings
Experience with enterprise architecture domains
Experience with AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration
Experience with discovery technologies (ServiceNow Discovery, ADDM, TADDM, DDMA/UD, etc.)

Job Responsibility

Define, scope, and prioritize service offerings within your practice area, including persona and market segmentation analysis, offering definition, scope, and pricing
Lead ITOM practice strategy discussions
Collaborate with subject matter experts in Marketing, Sales and Presales, and Customer Success to define, develop and deliver brand-enhancing content for Advance Solutions, communicating our value proposition, differentiation in the market, and domain expertise
Develop and curate distinctive, practice-focused content to support consulting delivery activities
Design a comprehensive, holistic enablement curriculum for the ITOM practice accessible to all roles/levels within the organization
Assess the effectiveness of enablement investments and programs and implement updates when appropriate
Ensure delivery model is focused on customer success outcomes while advocating excellence and effectiveness
Partner with sales team to drive bookings and closure of opportunities
Build and sustain collateral to support the sales and presales function including white papers, case studies, and industry commentary
Ensure a robust closed feedback loop that embraces continuous improvement and iteration

What we offer

ASC provides competitive compensation, generous benefits and a professional atmosphere
ASC has a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers

Fulltime

Wealth Operations Change Manager

The candidate will be part of change management team responsible for implementin...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience in the financial or consulting industry, change management, technology, process re-engineering, process automation
strong knowledge and experience working with data, determining the key data points and insights and being able to concisely summarize it for senior management
strong product experience
hands-on experience in using AI tools
strategic thinker and visionary who can roll up sleeves to ensure proper execution
hands on experience in process management, process flow diagramming and governance, specifically within operations and client service
experience in managing technology related projects, familiarity with SDLC, scrum are related artefacts
ability to effectively partner with ops leads, technology partners, senior management and business counterparts
exceptional written & verbal communication skills, very strong presentation, PowerPoint & Excel skills
demonstrated organization skills with the ability to multi task effectively in a high volume environment while maintaining adherence to deadlines and priorities

Job Responsibility

Focus on the end-to-end operational and client service processes to eliminate manual intervention, streamline the process creating efficiency and reducing cycle time
drive process re-engineering, standardization and feasibility analysis along with global product operations and technology teams
understand, analyze and drive transformational decisions based on data
work closely with tech partners on emerging technologies such as AI to increase productivity
develop and implement relevant operating model changes in order to pivot the operations organization towards digitization and enhanced client experience
promote a culture of continuous improvement and cultivating a robust service and control environment

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Customer Support Team Lead

The Support Lead is a new role within Lightyear and will oversee the Support & P...

Location

Estonia , Tallinn

Salary:

Not provided

Conclusive Financial

Expiration Date

Until further notice

Requirements

5+ years’ experience in customer support or operations, ideally in a regulated financial firm or fintech
Proven experience leading and developing support or operations teams
Strong grasp of KPIs, performance tracking, and continuous improvement
Solid understanding of customer operations and related areas like KYC, KYB, FinCrime, Product, and Compliance
Hands-on experience streamlining workflows, reducing contact volumes, and improving efficiency
Skilled in using data and dashboards to identify issues and drive better outcomes
Experience with quality reviews, coaching, and feedback loops
Comfortable working cross-functionally to align processes and priorities
Strong operational judgment with attention to accuracy, speed, and customer impact
Curious, proactive mindset focused on scalable, customer-centered solutions

Job Responsibility

Lead, coach, and inspire the Support team to deliver exceptional customer experiences
Build a collaborative, accountable, high-performance culture
Create clarity in expectations, KPIs, and success metrics for the team and individual contributors
Perform regular 1:1s, team ceremonies and performance reviews when needed, providing structured feedback and clear paths for growth
Support career development and internal progression through mentoring, skill-building, and recognition
Oversee daily support and payment operations for accuracy, empathy, and compliance
Manage core metrics: response time, first touch resolution rate, and customer satisfaction
Implement new operational efficiency and quality frameworks with trackable performance KPIs that build accountability and trust
Drive efficiency and contact reduction through root-cause analysis and process improvement
Partner with Product, Engineering, and Compliance to create scalable, seamless customer journeys and drive tangible improvements to customer outcomes

What we offer

A competitive startup package with stock options that vest monthly after a one-year cliff
Brand new office in Tallinn (Kalamaja)
Flexible working hours
A flexible approach to working remotely (2 remote days per week)
Private health insurance
All the usual office facilities, including free tea, coffee & snacks
Dog-friendly office
Bike parking and showers

Leading Hand Process Operator

PLS

Location:
Australia , Marble Bar

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 19, 2026

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