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The Project Coordinator will sit within the Leadership Development Project Management Team, specifically providing wide-ranging support to the Project Managers. The Project Management Team are responsible for the operational excellence of our Leadership Development projects, supporting the national Sales and Delivery teams to provide clients with the best possible delivery. The Project Coordinator will primarily be responsible for operational and administrative support to the Project Managers and the wider Leadership Development practice whilst also managing their own small portfolio of clients.
Job Responsibility:
Project Management Support – Including but not limited to: Psychometric launching, downloading and protecting (following all appropriate GDPR), scheduling, invitation management, coding supplier invoicing, monitoring shared inboxes
Project Managing Portfolio of small clients – Providing full project management to smaller value clients, from project scoping to final invoicing and ROI review
Tracking of client delivery
Maintaining Orbit Records
Liaising with Shared Services to ensure accurate billing and revenue tracking
Ensuring all relevant files/documentation/materials for the project are maintained and saved within appropriate systems
Ensuring any other relevant project management tasks are fulfilled
Virtual Producing – Providing full technical producer support for client deliveries on platforms such as Zoom, Microsoft Teams, WebEx
Client Reporting – supporting PMs with monthly, quarterly and ad hoc reporting. Responsible for collating and managing client feedback data and processes
Project resourcing through liaising with the Associate Engagement team to find the appropriate and available facilitators/coaches/assessors for the project. This will include the contracting process, such as creating Statements of Work and ensuring Orbit is set up correctly
Orbit Management – Maintaining housekeeping of Orbit and supporting documentation
Administrative tasks - When in the office, tasks will include printing, couriering, and in-house workshop preparation
Requirements:
Collaborative and able to work well in a team
Clear and positive communicator
Doesn’t shy from difficult situations and remains accountable
Well-developed analytical skills with the ability to identify trends and issues at an early stage
Excellent relationship building skills
Highly organised and able to work under pressure
Contributes to and develops a good team spirit
Demonstrates flexibility and willingness to collaborate and support team members
Excellent IT skills
Understands the financial requirements of the business, with good level of commercial acumen
Fluent in English
What we offer:
Flexible working model
Private medical insurance (PMI)
Group personal pension plan
Career support for family and friends
25 working days paid holiday with the opportunity to buy extra days off each year
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