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As a Leadership Care Consultant, you will provide management consultations, training, critical incident response, and assessment and referral mental health support to leaders in a Fortune 500 company in the retail industry. You may also provide consultation to HR, program managers, and supervisors on workplace and organizational issues. This role will report to the Spring Health Clinical Manager.
Job Responsibility:
Provide consultation and support to managers, people teams, and members that enhances employee wellbeing and workplace effectiveness
Proactively develop strong and trusting relationships with leaders and HR points of contact and execute against a local action plan
Coordinate and deliver critical incident response
Conduct company tailored training and Spring Health benefit promotion events
Develop expert-level understanding of the customer benefit ecosystem and available support programs
Complete required internal training and assignments and attend Spring Health Clinical Team meetings
Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards
Track and monitor available data to identify strategic workplace wellbeing insights
Support leaders in assessing for risk and managing member and organizational crises
Provide management consultation that enhances employee wellbeing, satisfaction, and workplace effectiveness
Facilitate informal referral intakes
Support rehab referral cases
Engage in supervision with your Clinical Manager
Complete accurate and timely documentation of all service delivery
Participate in strategic planning and advising meetings
Represent Spring Health and help to support/reinforce program parameters and goals
Communicate with local points of contact and cascade any needs to Spring Health partners
Proactively develop relationships with key customer contacts and attend customer meetings
Requirements:
Unrestricted license to practice psychotherapy in Illinois (Psychologist, LCSW, LMFT, LPC, LMHC, etc.)
Minimum of 3 years of post-graduate experience with at least 1 year experience as an independently licensed clinician
Training and experience in delivering management consultation, critical incident response, and training presentations
Comfortable with technology and telehealth competent
Training and experience in evidence-based modalities of care, including short-term, solution-focused therapy
Comfortable tailoring service delivery to companywide needs and initiatives
Comfortable providing consultation on safety planning and intervention during situations where a client might present with higher risks
Committed to high quality documentation of service delivery that is completed in a timely manner
Required to have at home WiFi and a personal device that connects to the WiFi to support the need for 2FA set up
Ability to commute within a radius of 60 minutes and / or 20 miles from your home address
Nice to have:
Diverse leadership experience
Knowledge or experience in working in retail spaces