Leader, Strategic Advisory – Americas Capacity & Growth

Mastercard Services is a strategic growth engine, delivering differentiated, data-driven solutions that help clients scale and succeed globally. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. Within Mastercard’s Services organization, the Client Services (CS) organization is responsible for delivering our various products and solutions to clients. The Client Services Strategy and Operations group (S&O) aims at constantly improving the overall efficiency of Client Services, delivering key insights and enabling efficiencies. We are seeking a dynamic and experienced professional to join our team as Leader, Strategic Advisory – Capacity & Growth. In this pivotal role, you will partner with Product, Sales, and Client Services teams across regional markets to translate strategic demand forecasts into actionable capacity plans. You will champion data-driven decision-making to ensure scalable, efficient, and cost-effective delivery, enabling Mastercard Services to meet its growth objectives across diverse geographies and client segments. Your work will directly influence how resources are deployed to support strategic priorities, ensuring alignment between commercial ambition and delivery capabilities, fostering analytically driven approaches and decisions to secure our organization ability to achieve its business objectives. You will contribute to drive efficiency, scalability, and cost-effectiveness across our Client Services teams.