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At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Job Responsibility:
Lead teams to ensure alignment on priorities
Support daily production floor meetings to communicate priorities and maintain consistency with your team
Manage supplier non-conformities, line checks, and disclosures on the production line
Collect data and perform preliminary assessments of defects and investigations arising during production
Supervise a team that acts as a liaison between supplier corrective action teams and operational management across a 4-shift schedule (day, evening, night, weekend)
Work closely with the Corrective Action Manager to implement proactive and reactive containment solutions for supplier quality issues and trends, aiming to reduce disruptions and non-standard work
Coach and train your team in gathering information and preparing PSSs, 4-blockers, and presentations
Support management in collecting information and preparing presentations
Attend key meetings and reviews such as Operations Corrective Action Reviews, supplier calls, quality reviews, and weekly/monthly/quarterly intersite or supplier meetings to drive performance improvement
Demonstrate leadership, entrepreneurial spirit, project management skills, and a strong commitment to teamwork
Support, mentor, and motivate a team of Supplier Quality Technicians to ensure product conformity and promote continuous improvement
Maintain and develop team skills while ensuring compliance with internal tools and documentation/policies (QDs, QADs, QAPIs)
Apply problem-solving techniques, Six Sigma methodology, Kaizen, and other quality tools to reduce supplier non-conformities
Collaborate with other departments to resolve key issues and support the business by implementing containment plans at supplier sites
Drive daily team results and priorities while maintaining a long-term improvement roadmap
Manage requests and priorities based on business needs
Requirements:
University degree in a technical field, quality management, or project management
Minimum of 5 years’ management experience in Quality, Supplier Quality, or Continuous Improvement
Strong knowledge of Quality Management Systems in a manufacturing environment (AS9100, ISO, SMS)
Familiarity with unionized environments and collective agreements (considered an asset)
Excellent interpersonal, negotiation, and analytical skills
Ability to manage time and priorities effectively in a fast-paced setting
High standards of ethics, integrity, and accountability, with a positive and solution-oriented mindset
Experience or knowledge in supplier audits (process and product)
Proficient in structured and analytical problem-solving techniques (Kepner Tregoe is an asset)
Effective communicator at all levels of the organization
Knowledge of quality tools such as Andon, containment, and corrective action methodologies
Understanding of technical drawings, GD&T, and CATIA (asset)
Experience with CAPA processes and cost of poor quality (COPQ) reduction planning
Familiarity with aircraft systems and structures
Strong skills in statistics and computer software
Knowledge of product conformity and certification requirements
Understanding of airworthiness regulations
Nice to have:
Familiarity with unionized environments and collective agreements
Understanding of technical drawings, GD&T, and CATIA
What we offer:
Insurance plans (Dental, medical, life insurance, disability, and more)
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