Leader, Operations Job at Bombardier (Dorval)

Leader, Operations

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

college or university degree in aeronautics, engineering, operations management or a related field
at least five (5) years of experience in a supervisory role in a unionized manufacturing environment
strong planning and organizational skills
managerial courage
available, flexible and motivated by a stimulating and changing environment
excellent communication and leadership skills
bilingual

Job Responsibility

Work on the day shift from Monday to Friday
Plan and supervise the activities and management of a team of approximately 25 unionized employees
Be responsible for the operational processes of your sector by achieving and monitoring the production objectives
Plan the daily operations of his sector and follow up on them
Report and analyze various indicators related to productivity, quality, health and safety, absenteeism, etc.
Resolve problems in an efficient and timely manner
Maintain communication with other departments for any issue related to his sector
Ensure continuous improvement through the use of operational excellence concepts and the problem solving process
Ensure the training of its employees, evaluate their performance and their progress
Promote a work environment based on teamwork and open communication

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Leader, Operations

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

college or university degree in aeronautics, engineering, operations management or a related field
at least five (5) years of experience in a supervisory role in a unionized manufacturing environment
strong planning and organizational skills to ensure results are achieved
demonstrate managerial courage when managing personnel
available, flexible and motivated by a stimulating and changing environment
excellent communication and leadership skills
bilingual

Job Responsibility

Work on the day shift from Monday to Friday
Plan and supervise the activities and management of a team of approximately 25 unionized employees
Be responsible for the operational processes of your sector by achieving and monitoring the production objectives
Plan the daily operations of his sector and follow up on them
Report and analyze various indicators related to productivity, quality, health and safety, absenteeism, etc.
Resolve problems in an efficient and timely manner
Maintain communication with other departments for any issue related to his sector
Ensure continuous improvement through the use of operational excellence concepts and the problem solving process
Ensure the training of its employees, evaluate their performance and their progress
Promote a work environment based on teamwork and open communication

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Workplace Operations Leader

As Workplace Operations Leader in King of Prussia, you will be securing office r...

Location

United States , King of Prussia

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

High energy to drive and deliver results and support success of others
highly motivated in securing excellence and compliance in operations
act with integrity
desire and drive to find common interests and agenda, to build trust and partnership to reach common goals
high curiosity with an innate desire to find better ways

Job Responsibility

Secure compliant, efficient, cost-conscious office routines and procedures including workplace maintenance and development
responsible for operational safety and security of the office – including travel
responsible for operational supplier management - both vendor and contract management
establish and secure the administration financial budget and cost, continuously using resources in an optimal way
manage relations with external authorities in cooperation with other IKEA units, securing legal compliance for workplace operations within SA locations
continuously work with improvements and actively participate in Workplace Operations Matrix
be a member of the Legal Unit Management team together with the Company Representative and representatives from People & Culture Operations and Finance Performance & Operations

What we offer

Work environment free of discrimination and harassment
diverse backgrounds, perspectives, and skills valued

Fulltime

Strategic Sales Operations Leader

Advance Solutions (ADVANCE) is in search of a strategic and driven Strategic Sal...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Marketing, or related field
an MBA is preferred
Experience managing ServiceNow Sales Organizations in a leadership position
A minimum of 5 years of experience in a sales operations role within a SaaS or similar industry
Expertise in Salesforce CRM and proficiency in data analytics and reporting
Demonstrated leadership and communication skills with the ability to work effectively in a matrixed environment
Strong analytical skills with a track record of data-driven decision-making
Experience in building and leading teams, with at least 5 years in a managerial capacity
Proven ability to manage projects, prioritize tasks, and drive initiatives that contribute to long-term revenue growth
Advanced Excel and CRM management skills, including reporting and data analysis

Job Responsibility

Oversee sales opportunity pipeline, manage forecasts, and conduct win-loss analyses to drive sales strategy
Implement and manage sales methodology, deal review and approvals, price approvals processes working with other functional teams implementing operational efficiencies and processes to support rapid business growth
Ensure CRM data integrity and provide actionable insights through dashboards and advanced reporting
Lead cross-functional initiatives with Marketing, Customer Success, Product, and Legal to streamline sales processes
Drive delivery organization to update and improve ServiceNow offerings and QTV solutions
Drive Marketing organization to refine and update strategies to match evolving needs
Foster a culture of continuous learning and improvement, keeping sales teams updated on product features and sales methodologies
Regularly review sales processes and strategies, incorporating feedback to improve efficiency and effectiveness
Define and implement impactful sales training programs and collaborate with marketing to create supportive collateral
Develop and manage a comprehensive sales enablement program including training, sales toolkits, onboarding materials, and GTM strategies

What we offer

competitive compensation
generous benefits
professional atmosphere
collaborative and inclusive work environment
opportunity to grow professional careers

Fulltime

Customer Success Operations Leader

We are looking for a CX Operations Leader to drive process excellence, analytics...

Location

United Kingdom , London

Salary:

Not provided

AFI Solutions GmbH

Expiration Date

Until further notice

Requirements

Proven track record at director level or equivalent leading CX operations in a software or SaaS company
Minimum of 5+ years of progressive experience in customer experience, service delivery, or operations
Strong background in process optimisation and cross-functional collaboration at scale
Hands-on expertise in analytics and business reporting, with experience tracking financial and CX performance metrics such as revenue, margin, backlog, and CSAT
Experience managing enterprise-grade platforms such as Salesforce and customer success tools (Certinia, ChurnZero)
Demonstrated ability to partner with senior leaders to execute strategic CX initiatives
International experience in software or SaaS environments preferred

Job Responsibility

Partner with CX leadership to harmonise and streamline processes across the customer journey including opportunity management, project delivery, and resource management
Identify bottlenecks and implement improvements to ensure scalability and consistency across regions and functions
Collaborate with IT, Sales, and CX teams to connect processes and ensure operational effectiveness at scale
Drive consistency across departments to support growth and enhance the customer experience
Serve as the business partner to the CX leadership team for all core analytics including revenue, backlog, margin, CSAT, and SLA performance
Provide insights that enable data-driven decisions and accountability
Support the execution of our OneCX strategy by ensuring transparency and alignment across global operations
Own the maintenance, optimisation, and innovation of SER Group’s core CX platforms including Salesforce (SFDC), Certinia, and ChurnZero
Partner with business and IT stakeholders to ensure systems are fit for purpose, scalable, and continuously improved

What we offer

Offene, familiäre Unternehmensstruktur mit Flexibilität
Modernes Office mit Top-Ausstattung

Fulltime

Team leader (operations)

Location

Salary:

Not provided

Flexisales Marketing Pvt. Ltd.

Expiration Date

Until further notice

Requirements

5+ years of Experience in Team Handling
Any Graduate
Post-Graduation Not Required
Looking to manage International B2B process
Ready to work in flexible shifts
Excellent verbal and written communication skills
Excellent interpersonal skills, with the ability to communicate with and relate to all levels both within and outside the organization
Should be dynamic, energetic, assertive besides excellent communication and presentation skills

Job Responsibility

Ensure completion of sales Process in place and Productivity
Ensures that company’s everyday activities run smoothly
Keep a track of how efficiently and effectively the organization is operating
Determine staffing requirements, and interview, hire and train new employees
Should have experience in handling team of 20 RA’s
Responsible for Performance management
Meeting the targets aligned
Quality Check of Team Members Performance and Share Feedback accordingly
To Provide Training to New Joiners as Required
To Supervise Team Adherence and Compliance are as per the Policies

Leader, Operations

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , St-Laurent

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

College diploma or university degree in Aerospace, engineering or manufacturing management or equivalent experience that have allowed you to develop strong management skills
Experience in management in a manufacturing environment (aerospace environment is an advantage)
Strong communication skills in French language (bilingualism is an advantage)
Good understanding of the principles of value-added production
Strong communication skills
Extraordinary flexibility and are passionate about non-recurring work activities
Aptitude to plan and organize to ensure the attainment of results
Capacity to demonstrate entrepreneurship skills in your work

Job Responsibility

Exert leadership skills while respecting the vision and values of Bombardier Aviation
Lead an engaged and experienced team towards parts and complex assembly manufacturing
Identify, document, and standardize key processes leading to the achievement of objectives
Ensure continuous improvement, notably with the application of operational excellence concepts and problem resolution process
Establish and control the achievement of production objectives
Coach his team in order to develop their talent in the organization
Optimize the sharing of knowledge and best practices throughout the organization

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Operations Team Leader

We are seeking a North America Operations Team Lead to manage a team of Associat...

Location

Philippines , Manila

Salary:

Not provided

Rimes Technologies

Expiration Date

Until further notice

Requirements

Proven experience in people and regional team management
Strong business acumen and client relationship skills
Expertise in BAU oversight and SLA adherence
Solid project and incident management capabilities
Effective stakeholder engagement and communication skills
Demonstrated ability to mentor and develop team members

Job Responsibility

Lead, mentor, and support a team of Associate Analysts and Analysts
Facilitate onboarding, training, and career development initiatives
Promote team-building and knowledge-sharing activities
Ensure daily business-as-usual (BAU) tasks are completed to a high standard, aligned with KPIs and SLAs
Monitor task prioritization based on client sensitivity, SLAs, and workload fluctuations
Coordinate holiday coverage and daily task allocation with other Team Leads and the manager
Partner with other regional Team Leads to share best practices and drive global consistency
Support cross-regional knowledge transfer and collaboration
Monitor ongoing issues and ensure proper handovers
Coordinate escalation paths and incident responses in collaboration with incident leaders

What we offer

Competitive Compensation & Benefits Transportation & Rice Allowance
Night Differential (20%)
Meal Allowance for night shifts
Holiday Pay (100%)
Weekly GrabFood benefit for onsite work
20 days annual leave (pro-rated)
7 sick days (with flexibility)
2 volunteer days
Employee Assistance Program for mental health
Life insurance

Leader, Operations

Bombardier

Location:
Canada , Dorval

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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