Leader, Operations Job at Bombardier (Dorval)

Leader, Operations

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

college or university degree in aeronautics, engineering, operations management or a related field
at least five (5) years of experience in a supervisory role in a unionized manufacturing environment
strong planning and organizational skills
managerial courage
available, flexible and motivated by a stimulating and changing environment
excellent communication and leadership skills
bilingual

Job Responsibility

Work on the day shift from Monday to Friday
Plan and supervise the activities and management of a team of approximately 25 unionized employees
Be responsible for the operational processes of your sector by achieving and monitoring the production objectives
Plan the daily operations of his sector and follow up on them
Report and analyze various indicators related to productivity, quality, health and safety, absenteeism, etc.
Resolve problems in an efficient and timely manner
Maintain communication with other departments for any issue related to his sector
Ensure continuous improvement through the use of operational excellence concepts and the problem solving process
Ensure the training of its employees, evaluate their performance and their progress
Promote a work environment based on teamwork and open communication

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Strategic Sales Operations Leader

Advance Solutions (ADVANCE) is in search of a strategic and driven Strategic Sal...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Marketing, or related field
an MBA is preferred
Experience managing ServiceNow Sales Organizations in a leadership position
A minimum of 5 years of experience in a sales operations role within a SaaS or similar industry
Expertise in Salesforce CRM and proficiency in data analytics and reporting
Demonstrated leadership and communication skills with the ability to work effectively in a matrixed environment
Strong analytical skills with a track record of data-driven decision-making
Experience in building and leading teams, with at least 5 years in a managerial capacity
Proven ability to manage projects, prioritize tasks, and drive initiatives that contribute to long-term revenue growth
Advanced Excel and CRM management skills, including reporting and data analysis

Job Responsibility

Oversee sales opportunity pipeline, manage forecasts, and conduct win-loss analyses to drive sales strategy
Implement and manage sales methodology, deal review and approvals, price approvals processes working with other functional teams implementing operational efficiencies and processes to support rapid business growth
Ensure CRM data integrity and provide actionable insights through dashboards and advanced reporting
Lead cross-functional initiatives with Marketing, Customer Success, Product, and Legal to streamline sales processes
Drive delivery organization to update and improve ServiceNow offerings and QTV solutions
Drive Marketing organization to refine and update strategies to match evolving needs
Foster a culture of continuous learning and improvement, keeping sales teams updated on product features and sales methodologies
Regularly review sales processes and strategies, incorporating feedback to improve efficiency and effectiveness
Define and implement impactful sales training programs and collaborate with marketing to create supportive collateral
Develop and manage a comprehensive sales enablement program including training, sales toolkits, onboarding materials, and GTM strategies

What we offer

competitive compensation
generous benefits
professional atmosphere
collaborative and inclusive work environment
opportunity to grow professional careers

Fulltime

Customer Success Operations Leader

We are looking for a CX Operations Leader to drive process excellence, analytics...

Location

United Kingdom , London

Salary:

Not provided

AFI Solutions GmbH

Expiration Date

Until further notice

Requirements

Proven track record at director level or equivalent leading CX operations in a software or SaaS company
Minimum of 5+ years of progressive experience in customer experience, service delivery, or operations
Strong background in process optimisation and cross-functional collaboration at scale
Hands-on expertise in analytics and business reporting, with experience tracking financial and CX performance metrics such as revenue, margin, backlog, and CSAT
Experience managing enterprise-grade platforms such as Salesforce and customer success tools (Certinia, ChurnZero)
Demonstrated ability to partner with senior leaders to execute strategic CX initiatives
International experience in software or SaaS environments preferred

Job Responsibility

Partner with CX leadership to harmonise and streamline processes across the customer journey including opportunity management, project delivery, and resource management
Identify bottlenecks and implement improvements to ensure scalability and consistency across regions and functions
Collaborate with IT, Sales, and CX teams to connect processes and ensure operational effectiveness at scale
Drive consistency across departments to support growth and enhance the customer experience
Serve as the business partner to the CX leadership team for all core analytics including revenue, backlog, margin, CSAT, and SLA performance
Provide insights that enable data-driven decisions and accountability
Support the execution of our OneCX strategy by ensuring transparency and alignment across global operations
Own the maintenance, optimisation, and innovation of SER Group’s core CX platforms including Salesforce (SFDC), Certinia, and ChurnZero
Partner with business and IT stakeholders to ensure systems are fit for purpose, scalable, and continuously improved

What we offer

Offene, familiäre Unternehmensstruktur mit Flexibilität
Modernes Office mit Top-Ausstattung

Fulltime

Team leader (operations)

Location

Salary:

Not provided

Flexisales Marketing Pvt. Ltd.

Expiration Date

Until further notice

Requirements

5+ years of Experience in Team Handling
Any Graduate
Post-Graduation Not Required
Looking to manage International B2B process
Ready to work in flexible shifts
Excellent verbal and written communication skills
Excellent interpersonal skills, with the ability to communicate with and relate to all levels both within and outside the organization
Should be dynamic, energetic, assertive besides excellent communication and presentation skills

Job Responsibility

Ensure completion of sales Process in place and Productivity
Ensures that company’s everyday activities run smoothly
Keep a track of how efficiently and effectively the organization is operating
Determine staffing requirements, and interview, hire and train new employees
Should have experience in handling team of 20 RA’s
Responsible for Performance management
Meeting the targets aligned
Quality Check of Team Members Performance and Share Feedback accordingly
To Provide Training to New Joiners as Required
To Supervise Team Adherence and Compliance are as per the Policies

Leader, Operations

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , St-Laurent

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

College diploma or university degree in Aerospace, engineering or manufacturing management or equivalent experience that have allowed you to develop strong management skills
Experience in management in a manufacturing environment (aerospace environment is an advantage)
Strong communication skills in French language (bilingualism is an advantage)
Good understanding of the principles of value-added production
Strong communication skills
Extraordinary flexibility and are passionate about non-recurring work activities
Aptitude to plan and organize to ensure the attainment of results
Capacity to demonstrate entrepreneurship skills in your work

Job Responsibility

Exert leadership skills while respecting the vision and values of Bombardier Aviation
Lead an engaged and experienced team towards parts and complex assembly manufacturing
Identify, document, and standardize key processes leading to the achievement of objectives
Ensure continuous improvement, notably with the application of operational excellence concepts and problem resolution process
Establish and control the achievement of production objectives
Coach his team in order to develop their talent in the organization
Optimize the sharing of knowledge and best practices throughout the organization

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Fulfilment Operation Team Leader

Lead the team behind the scenes that make the IKEA products available to the man...

Location

Italy , Rimini

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience as a coordinator of a team and of logistics processes
Good knowledge of retail and/or logistics processes, tools and working methods
Good knowledge of different leadership styles and how to adapt it according to needs and different situations
Understanding of budget, cost, and key performance indicators and how to use them to plan, follow up and steer the business
Understanding and active usage all IKEA manuals, and the relevant Standard Operating Procedures
Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety, and security
Knowledge and skills of safe and efficient forklifts' driving working methods according to IKEA rules and local legislation
Ability to communicate in English and Italian

Job Responsibility

Reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers and communicate objectives and goals daily
Lead, coach and develop the operational teams
Secure all is performed with high quality at lowest possible costs and the customer in focus and always with an everyday safe, sustainable, and healthy work environment in mind
Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team
Maintain a clean, organized, and safe working environment throughout the unit
Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility
Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment

What we offer

Inclusive work environment
Diverse and supportive climate

Fulltime

Wealth Products and Operations Control Testing Leader

The Wealth Products and Operations Control Testing Team is responsible for testi...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Subject matter expert on controls design, execution and/or control testing
Excellent understanding of MCA (Managers Control Assessment) frameworks and processes
Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
Effective communication, written and presentation skills
Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration
Independent thinker and able to perform a credible challenge of businesses/functions
Ability to work effectively on virtual teams, including across different geographies and time zones preferred
Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).

Job Responsibility

Support the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights
Carry key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC)
Own significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup
Develop control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions
Perform a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures
Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business
Create materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s)
Develop and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing
Support team members on topics ranging from control testing design to performance management and control testing platforms basics
Help drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing

What we offer

Citi provides programs and services for physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Expanded Paid Parental Leave Policy
Financial well-being resources and tools
Access to learning and development resources to help broaden and deepen skills
Generous paid time off packages
Resources and tools to volunteer in the communities
Citi employee volunteers contributed more than 1 million volunteer hours globally.

Fulltime

Operations Project Manager

The Operations Project Manager role involves designing and coordinating operatio...

Location

Mexico , Mexico City

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering, Business Administration, Data Analytics or related fields
at least +2/3 years of relevant experience (e.g., consulting, operations or tech related)
ability to embrace and create change
proficiency in Spanish and English
excellent interpersonal and communication skills
ability to manage teams in a structured way
strong analytical mind

Job Responsibility

Designing and coordinating the operational plan for events
leading the onsite execution
supervising the event closure process
ensuring team alignment and motivation
interacting with other departments like Sales, Originals, and Marketing

Fulltime

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Leader, Operations

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