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Lead position for Store 6276 in Woodstock, GA. Key accountabilities include driving store efficiency, visual merchandising, product replenishment, loss prevention, safety, team motivation, and providing advanced customer service. The role requires embodying the adidas brand values and culture.
Job Responsibility:
Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations
Create an appealing, easy-to-shop environment for customers by coordinating the team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility
Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor
Minimizes loss by implementing, monitoring, and tracking all loss prevention activities
Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility
Motivates and inspires individuals within area of responsibility to maximize and drive a performance culture
Provides in the moment feedback to team members to continue our culture of feedback
Raise all escalations to appropriate store manager
Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
Acts as a resource to associates on product knowledge and complex customer service situations
Uses strong category knowledge and enthusiasm for the Brand to drive sales and customer loyalty
Acts as a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Adheres to all established policies and procedures
Requirements:
Must possess and consistently exhibit the competencies relative to the position
Skilled in operating personal computers, POS systems, and various software packages including MS office
Ability to learn and adapt quickly in a fast-paced environment
Strong interpersonal and communication skills
Ability to operate independently and with discretion and work effectively under pressure
Demonstrates an inspirational attitude that contributes to a positive team environment
Ability to build and maintain effective working relationships with team members
Well-developed ability to speak, read, comprehend, and write English
Ability to maintain reliable and consistent attendance and punctuality
High school diploma or general education degree (GED)
Must be 18 years or older
Minimum 12 months experience working in a retail environment
Advanced selling experience and comprehensive product, retail and industry understanding