Lead Workplace Experience Job at JLL (Mumbai)

Lead Workplace Experience Coordinator

Rapid7 is seeking a highly motivated Lead Workplace Experience Coordinator to jo...

Location

United States , Boston

Salary:

28.00 - 38.00 USD / Hour

Rapid7

Expiration Date

Until further notice

Requirements

2-5 years of experience in workplace operations, facilities management, or corporate services, with significant experience managing office environments
Proven ability to lead teams or projects, and provide subject matter expertise
Strong analytical and problem-solving skills
able to interpret workplace data to drive solutions and influence decision-making
Excellent communication skills
able to convey operational information clearly to non-specialist stakeholders, as well as provide efficient and timely updates to REWE leadership
High degree of autonomy and accountability
able to anticipate challenges and act proactively
A collaborative, approachable, player-coach style with a passion for creating exceptional workplace experiences
willing to roll up your sleeves and comfortable working immersed in the day-to-day operations of a fast paced office environment

Job Responsibility

Oversee day-to-day workplace operations, ensuring the office is running smoothly and efficiently while also setting best practices for other locations
Manage vendor relationships, coordinate repairs & preventive maintenance, and oversee physical security programs while proactively identifying opportunities for cost savings and efficiency improvements
Lead the planning and execution of office-wide events, culture initiatives, and executive-level visits, ensuring seamless and memorable experiences
Lead office safety, security, emergency preparedness, and space planning initiatives, balancing employee experience with compliance and operational needs
Manage and forecast local operational expenditures (OpEx), reporting on spend and identifying opportunities for cost savings
Collaborate with local leadership, global workplace team, and other functional partners to align team initiatives with broader business needs
Embody our core values to foster a culture of excellence that drives meaningful impact and collective success

Fulltime

Lead Workplace Experience Coordinator

As the Lead Workplace Experience Coordinator, you’ll own the daily operations of...

Location

United States , Boston

Salary:

28.00 - 38.00 USD / Hour

Rapid7

Expiration Date

Until further notice

Requirements

2-5 years of experience in workplace operations, facilities management, or corporate services, with significant experience managing office environments
Proven ability to lead teams or projects, and provide subject matter expertise
Strong analytical and problem-solving skills
able to interpret workplace data to drive solutions and influence decision-making
Excellent communication skills
able to convey operational information clearly to non-specialist stakeholders, as well as provide efficient and timely updates to REWE leadership
High degree of autonomy and accountability
able to anticipate challenges and act proactively
A collaborative, approachable, player-coach style with a passion for creating exceptional workplace experiences
willing to roll up your sleeves and comfortable working immersed in the day-to-day operations of a fast paced office environment

Job Responsibility

Office Operations – Oversee day-to-day workplace operations, ensuring the office is running smoothly and efficiently while also setting best practices for other locations
Facilities & Vendor Management – Manage vendor relationships, coordinate repairs & preventive maintenance, and oversee physical security programs while proactively identifying opportunities for cost savings and efficiency improvements
Events & Experiences – Lead the planning and execution of office-wide events, culture initiatives, and executive-level visits, ensuring seamless and memorable experiences
Space & Safety Oversight – Lead office safety, security, emergency preparedness, and space planning initiatives, balancing employee experience with compliance and operational needs
Budget Ownership – Manage and forecast local operational expenditures (OpEx), reporting on spend and identifying opportunities for cost savings
Cross-Functional Partnerships – Collaborate with local leadership, global workplace team, and other functional partners to align team initiatives with broader business needs

What we offer

This range does not include variable/incentive compensation, equity and benefits (where applicable/eligible)

Workplace Experience Lead

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

India , Bengaluru

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Employee Experience & Customer Focus
Leadership & Collaboration
Operational Efficiency
Vendor Management
Communication & Relationship Building
Adaptability & Creativity

Job Responsibility

Oversee end-to-end workplace and office operations, ensuring a smooth, safe, and welcoming environment for employees and visitors
Manage office communication and act as the first point of contact for workplace-related inquiries
Manage daily facilities functions including reception, housekeeping, security coordination, space planning, and vendor management
Supervise cafeteria operations, ensuring food quality, hygiene, cost optimization, and employee satisfaction
Handle transport and shuttle services, ensuring safety, smooth planning, and quick resolution of any issues
Manage workplace technology systems such as access control, visitor management, and ticketing tools, and mail room operation
Analyze feedback and operational data to improve services and optimize space utilization
Ensure office maintenance, cleanliness, supplies, and safety protocols are consistently upheld
Coordinate events, celebrations, wellness activities, and culture-building initiatives
Serve as the primary point of contact for all workplace-related inquiries and communication

Fulltime

Workplace Experience Lead

As the Experience Lead, you will be responsible for creating, implementing, and ...

Location

Philippines , Paranaque

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Background in workplace experience, hospitality, operations management in a corporate environment is preferred
Proven experience leading multidisciplinary teams in a high-performance environment
Exceptional stakeholder engagement and vendor management skills
Passion for coaching and developing team members
Superior problem-solving skills and decisive decision-making under pressure
Bachelor's degree in hospitality, facilities management or a related field would be desirable

Job Responsibility

Own and evolve the workplace experience strategy and vision, implement programs and intitiatves to meet and exceed clients' expectations
Extend oversight and best practice to the other national sites
Lead and develop the experience team through feedback, recognition, and regular coaching
Host daily team huddles to align priorities and energise employees
Manage vendor alignment and relationships, embedding hospitality-focused standards across cleaning, catering, security and AV support
Conduct daily walkthroughs of key zones (lobby, visitor centre, work floors) to assess readiness and connect with employees
Resolve high-impact issues with empathy and precision

Fulltime

Deputy Workplace Experience Lead

This position is responsible for creating “Delight” by breeding a Customer-Centr...

Location

India , Mumbai

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience of 8+ years in hospitality – hotel & aviation Industry / Coworking spaces
Proven ability to initiate and follow with improvement initiatives, create opportunities for efficiencies and process amendments
Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
Strong analytical, organization and administration skills
Proficient in MS Office suite
An added benefit would be a Bachelor’s degree/ Degree in Hotel Management, business or other related field
Excellent communication verbal and written
Experience of leading a young millennial team
Demonstrates proactive & professional approach to customer service and stakeholder engagement
Has a natural hospitality-orientated communications acumen

Job Responsibility

Creates Occupant Delight
Embedded “Go To” trusted Workspace partner fostering all-level relationships
Understands business traits/ cadence/ needs
Deep Workspace & Surrounding area knowledge
Shares observations regarding any misalignment to nudge behaviours
Single Point of Contact for issues resolution & Workspace change within the premises
Problem solves & Resets space on the fly
Acts as basic “counsel” regarding space needs/options as per Workspace Standards
Be part of a highly proactive, responsive, dynamic and agile team
Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests

Fulltime

Digital Adoption And Workplace Experience Product Owner Lead

Location

United States , Pittsburgh

Salary:

Not provided

PPG Industries

Expiration Date

Until further notice

Requirements

Bachelor's degree in information technology, Computer Science or a related field
6+ years of experience in IT, digital workplace, product ownership, or digital adoption roles
4+ years of people management experience leading teams or functional groups
Preferred experience leading enterprise M365 adoption programs, DAP initiatives, governance models, and global change initiatives
Product Owner or Product Management certifications
Change Management or Digital Adoption certifications
Technical understanding of platforms: Microsoft 365 applications, Copilot, agents, and enterprise IT ecosystems

Job Responsibility

Own the enterprise productivity tooling portfolio, including M365 and other productivity, collaboration, and digital enablement tools
Define the enterprise productivity roadmap, ensuring alignment to business priorities and employee experience outcomes
Define and own the enterprise M365 adoption and enablement roadmap, with a strong focus on Copilot capabilities, releases, and enablement
Lead the end-to-end Copilot implementation strategy, including pilots, phased rollouts, scaling, and continuous improvement
Partner closely with Microsoft and GWS to plan and execute Copilot implementations, training, and adoption programs
Define the vision, governance, and operating model for Copilot Agents, including standards for deployment and scale
Build, lead, and mature the Digital Adoption Platform (DAP) Center of Excellence, including operating model, governance, standards, and ways of working
Define and enforce governance standards for: Copilot and Copilot Agents usage, Agent lifecycle management, Security, privacy, compliance, accessibility, and data protection
Continuously evolve governance models as Copilot and Agents capabilities mature
Act as a trusted advisor to GWS, Microsoft, and senior leaders

Fulltime

Workplace Experience Strategy & Delivery Lead

This role is responsible for defining, enabling, and governing a hospitality-ins...

Location

United States , New York

Salary:

170000.00 - 200000.00 USD / Year

JLL

Expiration Date

Until further notice

Requirements

Bachelor’s degree in workplace strategy, hospitality management, design, business, organizational development, or related field
MBA or advanced degree preferred
8+ years of experience in workplace experience, hospitality, service design, operations, or business execution
Experience translating strategy into service standards and operating models
Experience working in matrixed organizations
Experience leading hospitality-inspired workplace or service models preferred
Experience partnering with amenities, activations, data, and sentiment teams preferred
Background in corporate real estate, facilities, or corporate services preferred
Candidates must be authorized to work in the United States without sponsorship

Job Responsibility

Workplace Experience Strategy & Hospitality Framework
Experience Standards, Tiering & Governance
Experience Delivery & Ambassador Enablement
Amenities & Vendor Experience Oversight
Employee Activations & Programming (in Partnership)
Measurement, Sentiment & Continuous Improvement
Stakeholder Engagement & Leadership
Global Portfolio Oversight

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Director, Real Estate and Workplace Experience

Coursera is entering its next phase of growth following the merger with Udemy, b...

Location

United States

Salary:

160000.00 - 241000.00 USD / Year

Coursera

Expiration Date

Until further notice

Requirements

12+ years of experience in real estate, workplace, facilities, or operations leadership
5+ years leading distributed teams
Proven experience managing global office portfolios
strong expertise in lease negotiation, workplace strategy, and capital project delivery
Experience implementing hybrid workplace models and flexible workspace solutions
Demonstrated ability to use data and analytics to drive decisions
Strong financial acumen (budgeting, forecasting, ROI analysis)
Experience with workplace technologies and smart office tools
Expertise in safety, security, and compliance frameworks

Job Responsibility

Develop and execute a global real estate and workplace strategy aligned with Coursera’s hybrid work model, business priorities, and post-merger integration goals
Lead global portfolio management, including lease negotiations, site strategy, space optimization, consolidations, and long-range planning across multiple regions
Drive a consistent, high-quality workplace experience across all offices and flexible workspaces, ensuring environments support collaboration, productivity, and employee engagement
Oversee workplace operations, facilities, safety, security, emergency preparedness, and business continuity programs to ensure compliant, safe, and resilient workplaces globally
Partner cross-functionally with Finance, People, IT, Legal, and Security to deliver scalable workplace solutions, operational excellence, and data-driven decision making
Lead workplace technology and smart office initiatives, including occupancy analytics, space planning tools, visitor management, and collaboration technologies
Build and lead a high-performing global team while managing vendor relationships, budgets, and external partnerships to drive efficiency, service excellence, and continuous improvement

What we offer

comprehensive health and wellness benefits
bonus and RSU equity programs
global perks

Fulltime

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