Lead Workplace Experience Coordinator Job at Rapid7 (Boston)

Lead Workplace Experience Coordinator

Rapid7 is seeking a highly motivated Lead Workplace Experience Coordinator to jo...

Location

United States , Boston

Salary:

28.00 - 38.00 USD / Hour

Rapid7

Expiration Date

Until further notice

Requirements

2-5 years of experience in workplace operations, facilities management, or corporate services, with significant experience managing office environments
Proven ability to lead teams or projects, and provide subject matter expertise
Strong analytical and problem-solving skills
able to interpret workplace data to drive solutions and influence decision-making
Excellent communication skills
able to convey operational information clearly to non-specialist stakeholders, as well as provide efficient and timely updates to REWE leadership
High degree of autonomy and accountability
able to anticipate challenges and act proactively
A collaborative, approachable, player-coach style with a passion for creating exceptional workplace experiences
willing to roll up your sleeves and comfortable working immersed in the day-to-day operations of a fast paced office environment

Job Responsibility

Oversee day-to-day workplace operations, ensuring the office is running smoothly and efficiently while also setting best practices for other locations
Manage vendor relationships, coordinate repairs & preventive maintenance, and oversee physical security programs while proactively identifying opportunities for cost savings and efficiency improvements
Lead the planning and execution of office-wide events, culture initiatives, and executive-level visits, ensuring seamless and memorable experiences
Lead office safety, security, emergency preparedness, and space planning initiatives, balancing employee experience with compliance and operational needs
Manage and forecast local operational expenditures (OpEx), reporting on spend and identifying opportunities for cost savings
Collaborate with local leadership, global workplace team, and other functional partners to align team initiatives with broader business needs
Embody our core values to foster a culture of excellence that drives meaningful impact and collective success

Fulltime

Workplace Experience Coordinator

As a Workplace Experience & Operations Coordinator based in Tokyo, Japan, you wi...

Location

Japan , Tokyo

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

3+ years of experience in office coordination, hospitality, facilities, or workplace operations
A strong operational mindset with a genuine passion for building meaningful employee experiences
Proven ability to manage multiple projects and competing priorities with exceptional attention to detail
Excellent written and verbal communication skills across email, Slack, and in-person interactions
Proficiency in Google Workspace (Docs, Sheets, Slides) and comfort using internal systems like Jira or help desk platforms
A proactive, positive, and solutions-oriented attitude - someone who thrives in fast-paced, people-first environments
Fluency English is required

Job Responsibility

Take ownership for the overall workplace experience and be empowered to identify and resolve issues end to end
Serve as the first point of contact for employees and visitors in Tokyo, Japan, delivering warm, professional hospitality while following site security protocols and issuing visitor passes
Conduct daily office walkthroughs to ensure a clean, safe, and well-stocked environment
Oversee mail, shipping and receiving, office supplies, snacks, and general inventory
Manage employee requests through the Jira ticketing system or as advised by Client
Coordinate and execute on-site and remote events: taking ownership and making real time decisions to secure space, manage AV setup and takedown, greet guests, and liaise with catering or logistics teams
Support and manage meeting rooms, all-hands spaces, and other bookable areas - helping troubleshoot calendar clashes and ensuring the environment is meeting-ready
Coordinate with external vendors and building partners for day-to-day services (cleaning, IT support, catering), ensuring consistent service delivery and building relationships
Maintain a strong working relationship with building management teams - coordinating access control, cleaning schedules, maintenance visits, and ongoing facilities needs
Act as a culture ambassador: support Workplace-led employee programs, foster inclusive spaces, and help implement company-wide traditions and celebrations

Fulltime

Workplace Experience Coordinator

As a Workplace Experience & Operations Coordinator based in Seoul, you will own ...

Location

Korea, Republic of , Seoul

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

3+ years of experience in office coordination, hospitality, facilities, or workplace operations
A strong operational mindset with a genuine passion for building meaningful employee experiences
Proven ability to manage multiple projects and competing priorities with exceptional attention to detail
Excellent written and verbal communication skills across email, Slack, and in-person interactions
Proficiency in Google Workspace (Docs, Sheets, Slides) and comfort using internal systems like Jira or help desk platforms
A proactive, positive, and solutions-oriented attitude - someone who thrives in fast-paced, people-first environments
Fluency English is required

Job Responsibility

Take ownership for the overall workplace experience and be empowered to identify and resolve issues end to end
Serve as the first point of contact for employees and visitors in Seoul, delivering warm, professional hospitality while following site security protocols and issuing visitor passes
Conduct daily office walkthroughs to ensure a clean, safe, and well-stocked environment
Oversee mail, shipping and receiving, office supplies, snacks, and general inventory
Manage employee requests through the Jira ticketing system or as advised by Client
Coordinate and execute on-site and remote events: taking ownership and making real time decisions to secure space, manage AV setup and takedown, greet guests, and liaise with catering or logistics teams
Support and manage meeting rooms, all-hands spaces, and other bookable areas - helping troubleshoot calendar clashes and ensuring the environment is meeting-ready
Coordinate with external vendors and building partners for day-to-day services (cleaning, IT support, catering), ensuring consistent service delivery and building relationships
Maintain a strong working relationship with building management teams - coordinating access control, cleaning schedules, maintenance visits, and ongoing facilities needs
Act as a culture ambassador: support Workplace-led employee programs, foster inclusive spaces, and help implement company-wide traditions and celebrations

Fulltime

Workplace Experience Lead

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

India , Bengaluru

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Employee Experience & Customer Focus
Leadership & Collaboration
Operational Efficiency
Vendor Management
Communication & Relationship Building
Adaptability & Creativity

Job Responsibility

Oversee end-to-end workplace and office operations, ensuring a smooth, safe, and welcoming environment for employees and visitors
Manage office communication and act as the first point of contact for workplace-related inquiries
Manage daily facilities functions including reception, housekeeping, security coordination, space planning, and vendor management
Supervise cafeteria operations, ensuring food quality, hygiene, cost optimization, and employee satisfaction
Handle transport and shuttle services, ensuring safety, smooth planning, and quick resolution of any issues
Manage workplace technology systems such as access control, visitor management, and ticketing tools, and mail room operation
Analyze feedback and operational data to improve services and optimize space utilization
Ensure office maintenance, cleanliness, supplies, and safety protocols are consistently upheld
Coordinate events, celebrations, wellness activities, and culture-building initiatives
Serve as the primary point of contact for all workplace-related inquiries and communication

Fulltime

Workplace Experience Coordinator

The Workplace Experience Coordinator is responsible for delivering exceptional e...

Location

United States , Waukesha

Salary:

48880.00 - 53000.00 USD / Year ▼

JLL

Expiration Date

Until further notice

Requirements

Minimum 1-2 years of customer service or hospitality experience
Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)
Genuine passion for creating experiences that exceed expectations
Flexibility and positive attitude in managing shifting daily priorities
Excellent communication skills with the ability to provide professional spoken and written interactions
Fluency in English required
Strong multitasking and prioritization abilities while maintaining consistent, elevated guest experiences and accuracy

Job Responsibility

Serve as the primary point of contact for all GE Healthcare employee inquiries, issues, troubleshooting, and feedback related to workplace services
Execute Concierge services in accordance with SLAs, standard processes, and GE Healthcare Workplace Without Limits brand standards
Receive and respond to all requests within one day, including personal follow-up to ensure GE Healthcare satisfaction
Maintain visible engagement in the workplace, spending minimum three hours daily welcoming employees at reception/entrances and walking floors
Verify visitors access and support the visitor’s host by escorting them into the facility in a safe and proper manner
Adhere to Lobby Area Standards and maintain professional reception environment
Maintain Concierge site communication channels and respond to requests in timely manner
Ensures accuracy, consistency, and professionalism in all guest-facing materials including signage, digital screens, and pre-arrival communication
Support the communication lead with weekly and monthly concierge communications, including assisting with content research, sourcing and distribution for site newsletters, alerts, and service updates
Communicate campus updates to workplace stakeholders

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Workplace Experience Coordinator

As a Workplace Experience & Operations Coordinator based in New Delhi, India, yo...

Location

India , New Delhi

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

3+ years of experience in office coordination, hospitality, facilities, or workplace operations
A strong operational mindset with a genuine passion for building meaningful employee experiences
Proven ability to manage multiple projects and competing priorities with exceptional attention to detail
Excellent written and verbal communication skills across email, Slack, and in-person interactions
Proficiency in Google Workspace (Docs, Sheets, Slides) and comfort using internal systems like Jira or help desk platforms
A proactive, positive, and solutions-oriented attitude - someone who thrives in fast-paced, people-first environments
Fluency English is required

Job Responsibility

Take ownership for the overall workplace experience and be empowered to identify and resolve issues end to end
Serve as the first point of contact for employees and visitors in New Delhi, India, delivering warm, professional hospitality while following site security protocols and issuing visitor passes
Conduct daily office walkthroughs to ensure a clean, safe, and well-stocked environment
Oversee mail, shipping and receiving, office supplies, snacks, and general inventory
Manage employee requests through the Jira ticketing system or as advised by Client
Coordinate and execute on-site and remote events: taking ownership and making real time decisions to secure space, manage AV setup and takedown, greet guests, and liaise with catering or logistics teams
Support and manage meeting rooms, all-hands spaces, and other bookable areas - helping troubleshoot calendar clashes and ensuring the environment is meeting-ready
Coordinate with external vendors and building partners for day-to-day services (cleaning, IT support, catering), ensuring consistent service delivery and building relationships
Maintain a strong working relationship with building management teams - coordinating access control, cleaning schedules, maintenance visits, and ongoing facilities needs
Act as a culture ambassador: support Workplace-led employee programs, foster inclusive spaces, and help implement company-wide traditions and celebrations

Fulltime

Employee Experience Lead

Perks and benefits

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

6–8 years of relevant experience in Human Resources, Employee Experience, Employee Engagement, Internal Communications, or similar fields
Strong project management skills with the ability to lead multiple initiatives and drive execution across different touchpoints
Strong analytical skills with the ability to assess feedback, identify priorities, and recommend practical actions
Excellent stakeholder management and collaboration skills
Strong communication and presentation skills in English and Arabic
Passion for employee experience, continuous improvement, and creating meaningful employee moments
Awareness of current trends in employee experience, workplace culture, and technology-enabled people practices

Job Responsibility

Design and continuously enhance the end-to-end employee journey, starting from the recruitment stage and extending through onboarding, growth, development, key employee moments, and offboarding
Apply design thinking principles to identify pain points, simplify processes, and build employee-centric journeys that are relevant, practical, and engaging
Ensure that all employee experience touchpoints reflect Vodafone Egypt’s ambition to deliver a best-in-class workplace experience
Partner with stakeholders across the organization to ensure employee lifecycle touchpoints are well managed and aligned with the desired employee experience standards
Gather feedback, identify gaps, and translate insights into clear action plans with defined ownership and follow-through
Drive execution of employee experience initiatives and ensure progress is tracked, communicated, and delivered effectively
Manage the monthly onboarding plan to ensure new joiners are welcomed, well informed, and successfully integrated into the company from day one
Coordinate onboarding touchpoints and employee experience moments that help new hires connect quickly with the culture, ways of working, and broader organization
Continuously improve the onboarding journey based on feedback, experience data, and evolving business needs
Use technology, AI, and predictive analytics to strengthen employee experience design and ensure journeys remain modern, efficient, and aligned with evolving global trends

Fulltime

People and Workplace Coordinator

The People & Workplace Coordinator is the heartbeat of our Bangalore office. Ble...

Location

India , Bengaluru

Salary:

Not provided

Bark

Expiration Date

Until further notice

Requirements

2 to 3 years of proven experience in Workplace Operations, Office Management, Employee Experience, HR Administration, or a similar analogous role
Bachelor's degree in Human Resources, Business Administration, Hospitality, or a related field (or equivalent practical experience)
Demonstrated experience in negotiating with and managing local vendors (specifically for food, beverages, and event supplies)
Prior experience organizing corporate events, team off-sites, or company socials from conception to execution
Comfortable using modern workplace tools such as Google Workspace (Docs, Sheets, Calendar), Slack, HRIS systems (e.g., Hi Bob, Workday), and basic expense management software
Highly Empathetic & Approachable
Exceptional Organizer
Proactive Problem Solver
Adaptable & Resilient
Stellar Communicator

Job Responsibility

Facility Liaison: Act as the primary point of contact between Bark.com and the managed office provider (e.g., WeWork, Awfis). Ensure service Level Agreements (SLAs) regarding cleaning and maintenance are met
Office Management: Oversee day-to-day office operations, ensuring the workspace is organized, welcoming, and conducive to productivity. Manage desk allocations and seating plans
Snack & Vendor Management: Take full ownership of procuring and providing a diverse, high-quality selection of snacks and beverages for the team. Manage vendor relationships, track inventory, and handle the monthly pantry budget
Cab & Security Escort Service Management: Oversee day-to-day allocation and Cabs and Security Escorts for employees working in different shift hours. Also, coordinate and help process relevant invoices and attendance check and tracker maintenance
Health & Safety: Ensure the workspace complies with basic health and safety standards, communicating any building-wide policies to the Bark.com team
Employee Engagement: Lead the planning, coordination, and execution of Bark.com's quarterly all-site socials, alongside smaller ad-hoc team-building activities, birthdays, and work anniversaries
Onboarding & Offboarding: Assist the global HR/People team with ground-level logistics for new hires. Prepare workstations, distribute company swag, conduct office tours, and ensure a seamless day-one experience
First-Line Support: Act as the friendly first point of contact for employee queries regarding office facilities, basic HR policies, and general day-to-day operations
Swag & Equipment Tracking: Maintain inventory for company merchandise, welcome kits, and basic IT peripherals, distributing them as needed

What we offer

India office located in CBD Bangalore
Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life
Personal annual L&D Budgets to spend on your development
Assistance for Gym membership for all employees
Fully stocked snacks in pantry, Monthly team lunches, Quarterly All-site Socials
Being at the forefront of an industry with new and exciting problems to solve

Fulltime

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Lead Workplace Experience Coordinator

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