Lead Worker – Learning Disability Community Wellbeing Service

• Provide support consistent with individual, person-centred, support plans & risk assessments
• To identify and connect individuals to community facilities, local services and professionals
• Uphold and promote rights, dignity, respect and choices
• Assist and support citizens to develop independent living skills, including digital literacy
• Assist citizens in maintaining relationships with family, friends and the local community
• Assist and support citizens in managing their finances and maximising income
• Support to overcome accessibility barriers, explaining information & using accessible formats
• To support with access to GPs, dentists, opticians & hospitals, including Annual Health Checks
• To support with maintaining emotional, physical, spiritual, cultural and psychological well-being
• To record achievements and citizen outcomes, and where possible support with move on
• Act in accordance with Midland Mencap’s Health and Safety & Equal Opportunities policy
• To provide senior staff with any information that affects the well-being of citizens or service operation
• To maintain accurate digital records consistent with the service and legal requirements
• To use a work issued mobile device to ‘Check In/Out’ of support sessions
• To provide face-to-face support wherever practical, supplemented by remote contact as required
• To be willing to undertake training, complete the Care Certificate & attend regular supervision

• The ability to work on your own initiative
• Willing to work as part of a team
• To support & achieve agreed outcomes in line with support plans
• To work with colleagues, family, volunteers, and wider support network to maximise health and wellbeing
• To support with tenancy sustainment, promote independence and establish community connections
• To support in providing a service which is non–judgemental, responsive, reactive, and tailored to individual needs
• The ability to identify, assess and act upon risks
• Be highly motivated, creative, pro-active, and resourceful
• Be IT proficient, with the ability to use a mobile device to record support sessions, outcomes achieved and gather information for Key Performance Indicators
• Ability to follow organisational policies and procedures
• Ability to work flexible hours around citizen(s) needs, which may include evenings, weekends, and public holidays
• To contribute to ongoing supervision and personal development
• Maintain confidentiality and GDPR
• Good listening, literacy, and numeracy skills
• Willingness to undertake training as required
• Ability to travel within the Birmingham area
• NVQ Level 3 in Health and Social Care or a willingness to undergo training

Experience working with adults with a learning disability

Comprehensive training