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Lead Wires Support Engineer

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Charlotte

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

119000.00 - 187000.00 USD / Year

Job Description:

Wells Fargo is seeking a Lead Wires Support Engineer in Technology as part of Commercial Corporate & Investment Bank Technology (CCIBT) engineering and transformation office. The position supports Money Transfer System applications (Domestic and International).

Job Responsibility:

  • Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
  • Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
  • Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions
  • Make decisions on technical changes and enhancements
  • Consult with engineering team on change design requiring solid understanding of technical process controls or standards
  • Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues
  • Provide day to day support / operational activities related to EMTS and GMTS
  • Alert handling
  • Taking care of the incidents
  • Handling start of day / end of day activities
  • Service requests
  • Changes and Problem management

Requirements:

  • 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through work experience, training, military experience, education
  • 2 years of application support experience
  • Wire processing experience
  • Automation and Scripting experience with Shell and/or Python
  • ACI knowledge
  • Experience in automation using any of scripting (shell/Perl/Python)
  • Experience in IBM MQ Series
  • Experience in ITIL processes (Change, Incident and Problem Management) for Application Support

Nice to have:

  • Wire processing experience
  • Automation and Scripting experience with Shell and/or Python
  • ACI knowledge
  • Experience in automation using any of scripting (shell/Perl/Python)
  • Experience in IBM MQ Series
  • Experience in ITIL processes (Change, Incident and Problem Management) for Application Support
What we offer:
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance
  • Critical illness insurance
  • Accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Additional Information:

Job Posted:
August 28, 2025

Expiration:
September 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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