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Are you a highly skilled and compassionate restoration professional ready to be a hero in times of crisis? As a successful Lead Water Restoration Technician, you’ll be on the front lines, responding to emergencies caused by water and mold. You’ll swiftly assess damage, implement effective solutions, and with your keen problem-solving skills and attention to detail, ensure a seamless recovery for our valued clients. If you’re passionate about delivering top-notch service and satisfaction, and thrive in a fast-paced environment where your expertise directly helps people, we want you to join our dedicated team!
Job Responsibility:
Actively support and promote company core values: Safety, Integrity, and Teamwork in all aspects of your work
Expertly perform water damage, mold remediation, and disinfection services from start to finish
Efficiently cut and remove damaged materials such as drywall, insulation, carpet, and other types of installed flooring, safely removing/disposing of non-salvageable materials
Accurately set up and monitor air movers and/or dehumidifiers to optimize the drying process
Collaborate directly with homeowners, providing exceptional service, addressing any concerns promptly, and ensuring their peace of mind
Take charge of equipment maintenance and cleanliness, ensuring optimal performance and professionalism on every job
Drive high job and customer satisfaction through effective leadership, meticulous attention to detail, and a commitment to leaving a lasting impression
Utilize (or learn to use) the Encirle app for thorough documentation to ensure full and timely payment for work performed
Comfortably work independently without direct on-site supervision while also collaborating closely with remote Project Managers to ensure efficient work and comprehensive mitigation
Requirements:
3-5 years of experience in water restoration and mold is preferred
IICRC and WRT certifications are required
ASD certification is a significant plus
Strong knowledge of mitigation and restoration techniques, specifically for water and mold
Must be a dedicated team player, contributing positively to group efforts
A quick learner who is open and receptive to feedback for continuous improvement
Extremely detail-oriented, ensuring precision in all tasks
Exceptional customer service skills, consistently delivering positive client experiences
Good communication skills, both verbal and written, for clear interactions with clients and team members
A valid driver’s license is required
Ability to pass a background check, driving record check, and drug test
What we offer:
Supportive management and a positive culture built on Safety, Integrity, and Teamwork
Opportunities for advancement with a “promote-from-within” philosophy and continuous training
Health, Dental, Vision, and 401K with company match
Provided take-home vehicle and company-paid gas cards