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Lead Vehicle Service Agent

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avis budget group

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Location:
Australia , Brisbane

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

As a Lead Hand you will be responsible for leading a small team of Vehicle Service Agents and ensuring that vehicles are clean and ready to deliver to the customer in a timely manner. Your duties will include the supervision of a small team, shuttling fleet between the wash and counter locations, cleaning cars including both the interior and exterior as well as completing other adhoc duties as required.

Job Responsibility:

  • Supervise a small team to ensure vehicles are washed and cleaned following processes and to required standard, providing coaching to team as required
  • Liaise with Duty Manager to discuss and organise fleet, staff and general shift requirements
  • Conduct regular checks and communicate with Return Agents to monitor check in volumes and rental bay levels
  • Clean interior and exterior of vehicles according to quality standards
  • General tasks that support the efficient running of the washbay area and fleet management onsite
  • Assisting customers with inquiries, concerns and requests in a positive and friendly manner where required

Requirements:

  • Hold a full and valid driver's licence, with the ability to drive both manual and automatic vehicles in a range of sizes
  • Have some experience leading small teams
  • Enjoy working in a team environment, however you will be self-directed and able to work independently when required
  • Be passionate about delivering an exceptional product to our customers
  • Value quality workmanship and take pride in each vehicle you deliver
  • Demonstrate initiative by continually looking for your next task without being asked
  • Possess basic computer skills and the aptitude to learn administrative tasks
What we offer:
  • Competitive Rate + loadings/overtime rates + performance Bonuses
  • Employee discounts on car rental across Avis Budget Group
  • Full training provided to help you achieve your goals & reach your potential
  • Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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