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Lead Veeva/Salesforce CRM Developer

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Amgen

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

137457.00 - 171183.00 USD / Year
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Job Description:

The Specialist Software Engineer collaborates with Salesforce/Veeva CRM Admins, Data Engineers, and Architects to streamline the delivery of Veeva CRM/Salesforce solutions via Amgen’s Copado-based CI/CD pipelines. You will develop/configure applications that can be used on the go (mobile-first) using standards-based solutions such as Lightning Web Components, toolset will include Visual Studio Code, SFDX, working with tools such as Copado CI/CD, Git and support integration technologies such as MuleSoft or Databricks. This role involves configuring and custom coding within CRM (Salesforce or Vault) to build features that support Sales business users.

Job Responsibility:

  • Leads large CRM migration to ensure configurations, customizations, and data migration are successfully implemented in the new CRM
  • Drives development in Salesforce/Veeva CRM to build and configure new and existing features
  • Works closely with Product Owners and cross-functional Development Teams to plan and schedule releases, providing guidance on release dependencies, technical constraints, and risks
  • Supports the development teams in automating build, test, and deployment processes, enabling continuous integration and continuous delivery in the Salesforce/Veeva ecosystem
  • Provides ongoing support and troubleshooting for post-release issues, ensuring timely resolution of any problems that arise
  • Maintains and optimizes existing configurations and customizations by limiting or eliminating technical debt to streamline the system
  • Partners with Development Teams to ensure agile software delivery and DevOps practices are applied to move most effectively within our CI/CD pipeline
  • Researches Veeva/Salesforce capabilities as needed to suit business requirements and provides gap analysis
  • Works closely with other developers in the team, including Product Owners, Business Analysts, Salesforce Admins, QA Analysts, and Scrum Masters, across cross-functional teams
  • Develops innovative solutions using generative AI technologies
  • Conducts code reviews to ensure code quality and adherence to best practices
  • Creates and maintains documentation on software architecture, design, deployment, disaster recovery, and operations
  • Designs, develops, and implements applications and modules, including custom reports, interfaces, and enhancements
  • Analyzes and understands the functional and technical requirements of applications, solutions, and systems, and translates them into software architecture and design specifications
  • Develops and executes unit tests, integration tests, and other testing strategies to ensure the quality of the software
  • Leads the Production Support team and helps identify automated solutions to software bugs and performance issues
  • Maintains detailed documentation of software designs, code, and development processes

Requirements:

  • Doctorate degree
  • OR Master’s degree and 2 years of computer science, IT, or related field
  • OR Bachelor’s degree and 4 years of computer science, IT, or related field
  • OR Associate’s degree and 8 years of computer science, IT, or related field
  • OR High school diploma / GED and 10 years of computer science, IT, or related field
  • 5+ years of experience as a Salesforce CRM Developer
  • In-depth knowledge of Salesforce development, including experience working with MuleSoft or Databricks integrations
  • Hands-on experience with the Salesforce security model, including OWD, sharing rules, profiles, and permissions
  • Experience with Data Loader, data migration tools, and CI/CD tools
  • Salesforce Developer 2 (required)
  • Excellent analytical and troubleshooting skills
  • Strong verbal and written communication skills
  • Ability to work effectively with global, virtual teams
  • High degree of initiative and self-motivation
  • Ability to manage multiple priorities successfully
  • Team-oriented, with a focus on achieving team goals
  • Strong presentation and public speaking skills

Nice to have:

  • Experience working with Veeva CRM and large CRM migration projects
  • Experience working in the biotech industry
  • Proficient in Apex, Java SDK, and other programming languages
  • Proven experience developing and managing Salesforce CI/CD pipelines using SFDX, ANT, or packaged solutions like Copado
  • Strong understanding of CI/CD concepts, integration methodologies, and relevant technologies
  • Experience integrating off-platform solutions (e.g., testing platforms, code scanning) with CI/CD pipelines
  • Salesforce Development Lifecycle Designer
  • Salesforce Platform Builder
  • Veeva CRM Systems Administrator
  • Copado Fundamentals I/II (Admin/Developer)
What we offer:
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid work arrangements, where possible

Additional Information:

Job Posted:
December 18, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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