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Lead UX writer

airbnb.com Logo

Airbnb

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join: UX Writing is a core design discipline at Airbnb. Our team of 40+ writers works closely with Experience Design, Experience Research, and Design Program Management to support the product development process from beginning to end. Whether you excel in upfront storytelling, end-to-end systems design, or nitty-gritty execution you'll find your people here. The difference you will make: From concept to launch, our UX writers create industry-leading experiences for guests and hosts that meaningfully impact the success of the company. In this role you will contribute ideas that further the vision of the product, define a project’s content strategy, and drive consensus for the language we use throughout the guest experience.

Job Responsibility:

  • Touch base with your team to review project goals and timelines
  • Write clear and concise copy across multiple product touchpoints
  • Develop inspiring, strategic ideas based on product requirements, data, and/or research
  • Consider what language and design patterns best serve the UX
  • Join writing team crits to present work and help sharpen the work of your teammates
  • Present copy and design work to Design Directors, executives, or other stakeholders on your projects
  • Connect with our critical cross-functional partners—accessibility, anti-discrimination, legal, localization—to ensure we have the proper input on our work

Requirements:

  • 8+ years of experience in UX writing, content design, or content strategy
  • Experience shepherding ideas from early stage concepts to launch
  • Experience working with and presenting to executive teams
  • Experience writing content principles, messaging frameworks, and style guides
  • Comfort working alongside other design disciplines in Figma, our primary collaboration tool
  • Solid understanding of user experience design principles and interaction patterns
  • Proven ability to collaborate with cross-functional teams in all stages design & build
  • Comfortable in an ambiguous work environment
  • Passion for Airbnb’s mission, commitment to diversity, and global mindset

Additional Information:

Job Posted:
December 16, 2025

Work Type:
Remote work
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