Lead UX Designer, Citi

Citi

Location:
United Kingdom, London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Lead UX Designer, contribute and lead the design of digital products, work in collaboration with product and engineering teams, and ensure quality designs.

Job Responsibility:

Work closely with research, senior stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutions
Create wireframes, prototypes, and high-fidelity designs using Figma, along with our established Design System
Ensure that designs follow best practices and use research & testing to inform and validate
Confidently challenge the status quo, encouraging all involved to address root causes to ensure the best outcome for users
Apply a positive and constructive attitude when giving and receiving all feedback
Deliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understood
Provide ongoing support to engineering, with regular UX review checkpoints to ensure quality and that the system is being built as designed
Keep up to date with the latest UX practices, innovations, and tools
Ensure all designs comply with ADA/WCAG standards for accessibility
Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed
Lead by example, supporting, training and developing junior members of the team
Moderate conflicts between colleagues and/or stakeholders, guiding to constructive resolution
Take a leading role in the wider UX community, helping to define our standards and practices

Requirements:

Extensive UX Design experience
Strong attention to detail, analytical skills and problem-solving
Experience on complex, enterprise-scale or consumer design projects
Creative flair and a good eye for design
Excellent written and oral communication skills
Outstanding skills in professional design tools, such as: Figma, Sketch, AdobeXD, InVision
Experience working with, and contributing to, Design Systems
Bachelors Degree

Nice to have:

Experience in e-commerce/Internet/mobile space
Experience with agile methodology
Financial services industry and commercial banking experience
Master’s degree

What we offer:

Equal opportunity employer policies
Accessibility accommodations
Global benefits for well-being, growth, and work-life balance

Additional Information:

Job Posted:
September 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Lead UX Designer