Lead UX Designer Job at Exact Sciences (Madison)

Job Responsibility

Independently lead and facilitate active collaboration with strategists, researchers, product leaders, legal, regulatory, medical, labs, and the respective Experience Design team members to produce deliverables that scale across journeys and platforms, with minimal guidance
Support a team of designers, providing informal coaching, feedback, and direction to help them do their best work on a project
Research and stay up-to-date to help support the adoption of the enterprise-wide design best- practices, standards, principles, and the usage of AI into your daily practice
Develop advanced prototypes and animations or define motion characteristics
Advocate for the incorporation of user research into the experience's UX vision, provide strategic rigor and thoughtfulness throughout the creation of products and experiences, from vision and conception to launch and optimization/governance - possess the knowledge and passion to articulate it clearly, confidently, concisely, and compellingly across audiences
Evolve and champion our design system to ensure that it is driving efficiencies and is tailored to the respective audience needs
Serve as a subject-matter expert in all things design and help lead both partners and peers alike to help think how design drives utility and inspires, equally
Remove impediments and ensure delivery of the overall experience vision & results aligned to OKRs. Building and maintaining collaborative relationships with senior leadership and other departments (e.g., Marketing) will also be required
Research and stay up-to-date to help lead the adaption of the enterprise-wide UX best practices, standards, principles, and design thinking processes for use by the respective UX, Product, and Development teams
serve as an advocate for these standards, principles, processes
Create systems and strategies that help designers thrive. Lead the use of design thinking, storytelling, and conceptual prototypes to compellingly convey the vision, flow, and features of the products/services being designed
Understand and prioritize time, problems, opportunities, and solutions that contribute to the product roadmap, strategy, and vision leveraging data, research, industry trends, and business objectives
Maintain morale and support employee engagement initiatives
Foster a welcoming environment regardless of background, sexual orientation, gender expression, religion, or ethnicity, and model these behaviors for the organization
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Ability to effectively manage legal reviews and feedback cycles
Support and comply with the company's Quality Management System policies and procedures
Ability to act with an inclusion mindset and model these behaviors for the organization
Travel Requirements: Ability to travel 10-20% of working time away from work location, may include overnight/weekend travel.

Requirements

Bachelor's degree in Design, Marketing, Business, Life Sciences, or related field of study
or High School Degree/General Education Diploma and 4+ years of relevant experience as outlined in the essential duties in lieu of Bachelor's degree
8+ years of experience working as a UX Designer, with at least 5 years of experience in a senior or lead capacity
Extensive experience in applying techniques and methods of modern user experience design, discovery, and delivery – along with expertise with design/user experience platforms and tools (e.g., Adobe Creative Suite, Figma, Miro, Jira)
Experience with content management systems (Sitecore a plus) and user testing tools
Experience in simplifying and communicating complex ideas to broad audiences
Experience in managing a design process from strategy to delivery of final product
Experience in collaborating with and influencing product, engineering, design, and operational teams
Experience in creating designs that optimize for varied ecosystems that leverage known persona or archetypal work, SEO, and measurement objectives
Advanced understanding of accessible, inclusive, and equitable design
Experience with the principles of Agile/Scrum/Kanban
Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team
Ability to effectively plan, organize, and prioritize work
Demonstrated ability to perform the Essential Duties of the position with or without accommodation
Strong working knowledge of HTML, CSS, JavaScript, Adobe Creative Suite applications, and associated design tools
Demonstrated strong understanding of the current web and mobile technology landscape
Advanced understanding of human centered design and design thinking methodologies
Experience creating accessible, inclusive, and equitable design
Knowledge of best-in-class design systems (Material, Carbon, Fluent, etc) and their pros and cons. Experience in evolving/adapting design systems or building them from scratch
Extensive experience problem-solving, organizational, and analytical skills with the ability to evolve UX strategy based on research, data, and industry trends
Strong analysis skills
including, but not limited to, process and user flow definition
Extensive experience in translating complex user, business, operational, and technical requirements into clear, accurate, compelling user experience deliverables
Experience in relationship building, motivation, and curiosity to bring together different personalities for creative thinking and collaborative solutioning
Extensive experience engaging with strategists, product managers, engineers, researchers, SMEs, and company leaders in a constructive and collaborative relationship where you can both learn and influence
Experience recruiting, coordinating, developing, and managing a team
Excellent written and verbal communication skills, with the ability to agilely adapt to the respective audience (team member to senior leadership)
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.

Nice to have

Experience in healthcare, wellness, or digital health
Experience with service design and operations
Experience with both B2C and B2B products and/or services
Experience within large organizations
Experience with Sitecore, React, and Angular frameworks
Experience with no-code tools to help support the experience
Experience using AI to help enhance experiences or create efficiencies in process

What we offer

paid time off (including days for vacation, holidays, volunteering, and personal time)
paid leave for parents and caregivers
retirement savings plan
wellness support
health benefits including medical, prescription drug, dental, and vision coverage

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