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NTT DATA Logo NTT DATA · IT - Software Development

Lead User Researcher

India, Pune · Job Posted February 13, 2026
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Job Description

The Systems Integration Specialist Advisor role requires over 8 years of experience in user research and design processes. The candidate will lead research initiatives, conduct usability testing, and collaborate with design teams to influence strategic decisions. Strong stakeholder engagement and independent operation are essential for success in this role.

Job Responsibility

  • Lead and deliver end-to-end research across multiple initiatives, balancing priorities with efficiency
  • Plan, conduct, and analyse usability testing (moderated and unmoderated), as well as other qualitative and quantitative methods
  • Collaborate closely with designers and design teams, ensuring research directly informs and shapes the design process
  • Promote and apply User Research best practices across the organization to ensure evidence-based insights underpin strategic, design, and operational decisions and drive stakeholder engagement, clearly communicating insights and recommendations
  • Confidently challenge assumptions and the status quo, ensuring user-centered thinking is embedded in both strategy and design delivery
  • Engage in strategic conversations with the business and design leadership to shape direction and product outcomes
  • Operate fully independently, from scoping to delivery, with accountability for research quality and impact

Requirements

  • Over 8 years of experience in user research and design processes
  • Proven experience working in a design-led environment
  • Strong understanding of design processes, ways of working, and how research can best support designers and cross-functional teams
  • Strong stakeholder engagement
  • Ability to operate fully independently
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