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HSBC is enhancing the utilisation of Generative AI to boost colleagues' productivity and increase their effectiveness. We are looking for an UI / UX Lead to play a crucial role in shaping the user experience strategy and implement the interface design of an LLM-based productivity tool. This role combines rapid prototyping, collaborating across teams, user feedback, and design excellence to develop the best-in-class colleague productivity app at the bank.
Job Responsibility:
Develop and implement a user experience strategy that aligns with the objectives of the LLM-based productivity tool
Lead the UI/UX team in rapidly prototyping features and designs from high-level requirements
Establish design standards by applying customer experience best practices, libraries, and frameworks
Maintain rigorous standards of design excellence, ensuring interfaces are both functional and visually intuitive
Collaborate with product owners, developers, and users to deliver design solutions aligned with business objectives
Collaborate with the Adoption & Engagement Lead to leverage user feedback to gain insights into requirements, trends, and habits
Stay abreast of industry trends and incorporate innovative design practices
Lead, inspire, and develop the UX/UI design team by fostering a collaborative culture
Requirements:
A strong portfolio showcasing leadership in UI/UX design, including experience with web applications, design systems, and user research
Experience with user research methods to inform design decisions
Experience in developing and understanding of emerging technologies such as Artificial Intelligence and Generative Artificial Intelligence (AI/GAI)
Proven leadership capabilities, with experience in leading UX teams and managing cross-functional projects
Exceptional interpersonal and communication skills, with the ability to articulate AI concepts to technical and non-technical audiences
Excellent written and verbal communication skills to effectively convey information to users and engage senior stakeholders
Strong ability to analyse data and translate insights into strategic actions and design
Proactive attitude, self-motivated, goal-oriented, and passionate about staying up to date on the latest technology advancements and their benefits to financial services
What we offer:
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
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