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Lead-to-order (l2o) and & quote-to-cash (q2c) business systems analyst - salesforce

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Closeloop Technologies

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Location:
India

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for a Lead-to-Order (L2O) Business Systems Analyst to join our GTM Systems practice. This role is ideal for someone passionate about sales operations, marketing technology, business process optimization, and Salesforce-based solutions. You will play a key role in designing and enabling end-to-end Lead-to-Order journeys, working closely with Sales, Marketing, Finance, and Technology stakeholders to support scalable growth.

Job Responsibility:

  • Own and enhance Lead-to-Order business processes, ensuring alignment between business objectives and system capabilities
  • Translate stakeholder goals into clear business and functional requirements, driving solution design and delivery
  • Design, configure, and where required, hands-on build Salesforce functionality and related GTM systems
  • Support and scale sales processes across lead management, opportunity lifecycle, quoting, and order flow
  • Manage delivery of projects and enhancements within your portfolio, with clearly defined success metrics
  • Collaborate within GTM Systems and cross-functional teams to improve tools, processes, and system consistency
  • Participate in discovery of new capabilities, conduct impact analysis, and recommend tooling or architectural changes
  • Ensure strong security, governance, and data protection practices across systems
  • Support agile delivery, iterative improvements, and long-term system maintainability

Requirements:

  • Demonstrated professional experience of 5+ years in the industry
  • Strong experience balancing stakeholder needs, business objectives, and technical constraints
  • Proven ability to document business processes, functional requirements, and success metrics
  • Hands-on experience implementing and supporting Salesforce Sales Cloud and related GTM tools such as: Salesforce CPQ, LeanData, Outreach, Gong, or similar sales enablement platforms
  • Deep understanding of Lead-to-Order (L2O) processes and revenue workflows
  • Strong communication skills with the ability to translate business needs into technical solutions
  • Ownership mindset, collaborative approach, and comfort working in ambiguity
  • Ability to build trusted relationships and resolve conflicts constructively
  • At least one Salesforce certification, such as: Salesforce Administrator, Salesforce Certified CPQ Specialist, Salesforce Business Analyst Certification, Salesforce Sales Cloud Consultant Certification
What we offer:
  • Medical Insurance for employees, spouse, children
  • Accidental Life Insurance
  • Provident Fund
  • Employee Referral Bonuses
  • Reimbursement for high-speed Internet at home
  • Accommodation support for employees moving from other cities
  • Other Bonuses as determined by management from time to time

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
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