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Wells Fargo is seeking a Lead Technology Business Systems Consultant.
Job Responsibility:
Lead complex initiatives to provide technological solutions with broad impact for cross functional businesses and technology teams
Act as a key participant in providing strategic business solutions to companywide technology initiatives
Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives
Define and lead detailed research on business and technology requests to develop efficient and accurate functional requirements
Make decisions in highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions
Lead project or systems documentation, and monitor and manage project schedules and deliverables
Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems
Ensure communication and information flow between business and technology teams
Requirements:
5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Proven expertise in leading major incident resolution within high‑availability, customer‑facing digital platforms, preferably in banking or financial services, with a consistent track record of restoring service within strict SLAs.
Advanced proficiency in root cause analysis, observability tooling, and proactive problem management, with the ability to identify systemic issues, drive preventive actions, and improve overall operational resilience.
Exceptional communication, facilitation, and stakeholder‑management skills, including experience handling executive‑level escalations, coordinating across global teams, and delivering clear, concise, and customer‑ready incident updates.