CrawlJobs Logo

Lead Technical Writer

Raymond James

Location Icon

Location:
United States , Saint Petersburg

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

IT Content Management is a collaborative group of writers and creatives embedded within Raymond James Technology. We focus on translating complex concepts into clear, user-friendly content that empowers financial advisors and their teams. Our approach is modern and dynamic, prioritizing clarity, accessibility and engaging formats that resonate in today’s digital landscape and meet the needs of busy, often non-technical audiences. This role is ideal for someone who combines strong technical writing skills with exceptional editorial judgment, enjoys problem-solving and values collaboration. If you excel at making technical concepts clear, are passionate about language and are eager to present technology in a way that feels current and intuitive, this role is for you. The Lead Technical Writer is a senior-level contributor responsible for creating clear, accurate, and user-friendly documentation that supports technology initiatives for a primarily financial advisor audience. This role combines hands-on writing and editing with lead responsibilities, including guiding fellow writers and shaping documentation standards and best practices. The ideal candidate is detail-oriented, highly collaborative, and skilled at translating technical concepts into language that is accessible and actionable for non-technical users.

Job Responsibility:

  • Research, write, and edit end-user documentation, including user guides, FAQs, release notes, and in-app help for proprietary applications
  • Oversee documentation deliverables across several product releases with varying timelines and priorities
  • Translate complex technical concepts into clear, concise language tailored for financial advisors and other non-technical users
  • Collaborate with subject matter experts and product managers to gather and validate technical information
  • Develop documentation approaches that align with advisor workflows, ensuring content supports real-world use cases
  • Provide regular updates on documentation progress to product managers and leadership
  • Provide feedback and guidance to fellow writers on tools, standards, and writing best practices
  • Review and edit content for clarity, accuracy, and compliance with editorial standards
  • Help define documentation structure, tone, and style guidelines for consistency across all deliverables
  • Maintain and update documentation templates and ensure proper use of authoring tools
  • Ensure documentation adheres to regulatory, accessibility, and security standards where applicable
  • Identify gaps in existing documentation and propose enhancements to improve user experience
  • Contribute to improving documentation workflows and tools as needed

Requirements:

  • Bachelor’s degree in English, Technical Writing, Journalism, or related field
  • Three (3) to five (5) years of technical writing experience
  • Advanced proficiency with documentation tools (e.g., MadCap Flare, Adobe RoboHelp, SmartDocs)
  • Strong ability to translate technical concepts into clear, user-friendly content
  • Excellent communication and collaboration skills
  • Detail-oriented with a passion for clarity and consistency
  • Ability to manage multiple writing projects in a fast-paced environment

Nice to have:

  • Experience mentoring other writers
  • Familiarity with financial services or enterprise technology environments

Additional Information:

Job Posted:
March 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Lead Technical Writer

Technical Writer

Figure is an AI robotics company developing autonomous general-purpose humanoid ...
Location
Location
United States , San Jose
Salary
Salary:
55.00 - 70.00 USD / Hour
figure.ai Logo
Figure
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical writing experience (software and/or hardware) with knowledge of relevant content development tools
  • Bachelor’s degree, certificate in Technical Writing, or equivalent professional experience
  • Strong attention to detail, strong personal organization, collaboration, and time management skills. Ability to be creative and open-minded when approaching problems
  • Markup language experience (such as HTML, XML, DITA XML, or SGML)
  • Structured authoring tool experience (such as oXygen, XMetaL, structured FrameMaker, or Arbortext Editor)
  • Content Management System (CMS) experience (such as SDL/RWS, etc.)
  • Style guideline experience (Simplified Technical English, S1000D, MIL-STD, MMSTP, or custom style guide creation or contributions)
  • Great communicator
Job Responsibility
Job Responsibility
  • Develop, update, and manage Operational Process Manuals, Repair Manuals, Safety Information Guides, and other essential documents
  • Gather information from subject matter experts (such as engineers, software developers, product managers, safety leads and technicians) to ensure accurate and effective documentation
  • Standardize content using documentation tools
  • Assist in creating operator and technician-friendly training content, including step-by-step guides and visuals
  • Create dashboards and tracking tools to monitor documentation updates, report progress, and optimize content based on feedback
  • Develop new and/or revise existing content as necessary and on-time, based on the request
  • Create and own a change request and revision control process for all published documentation. Manage said tasks in a collaboration software dashboard such as JIRA
Read More
Arrow Right

Technical Writer

The Technical Writers on the PACE team strive for this goal daily by putting tea...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience producing technical content
  • BA/BS in Technical Writing, English, Computer Science, or related degree or comparable experience
  • Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology
  • Ability to research complex technical concepts (independently and collaboratively)
  • Familiarity with XML authoring, content management, and courseware development tools
  • Strong problem-solving skills: ability to make progress with less-than-complete information
  • Excellent communication and collaboration skills
Job Responsibility
Job Responsibility
  • Design, develop, deliver, and maintain customer-facing, best-in-class user content
  • Produce a range of deliverables, including concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and more
  • Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs
  • Analyze specifications and product descriptions and recommend the best documentation approach
  • Learn the customer experience through hands-on usage of our cloud networking products
  • Follow established style and process guidelines to provide consistency and completeness
  • Lead technical documentation efforts with a small number of technical writers, in an environment with defined stakeholders and established processes
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Technical Writer

Analyzes customer information requirements and product specifications to define ...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • First Level University degree in Technical Communications, Computer Science or related technical/communications field and a minimum of 4-6 years related experience
  • proven exceptional communication (both written and verbal) and cross-team collaboration
  • exhibits a strong understanding of network infrastructure, and experience with network hardware and software
  • has experience in documentation platforms (e.g., MadCap Flare, Oxygen or similar) and collaboration platforms (e.g., Confluence, SharePoint, Jira)
  • demonstrates basic understanding of version control systems (e.g., Git) for managing documentation changes
  • capable of working independently with minimal guidance
  • experience in creating video tutorials is an added advantage
  • coding in HTML, DHTML, XML JavaScript or similar is a plus
  • familiarity with structured authoring methods like DITA is a plus.
Job Responsibility
Job Responsibility
  • Designs and develops written and/or visual product-related information (e.g., instruction/configuration/troubleshooting guides, and online information) for multiple networking products
  • quickly and efficiently communicates complex technical information to create simple and understandable documentation
  • works closely with SMEs, customer support, and product management to gather information and ensure accuracy
  • creates and adapts style guides for consistency across documents
  • executes peer reviews and incorporates feedback
  • effectively manages timelines for documentation deliverables to align with project milestones
  • demonstrates proficiency in editing for grammar, structure, and technical accuracy
  • leads process improvements within the team or organization
  • leads or owns end-to-end deliverables or content projects.
What we offer
What we offer
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • specific programs for personal and professional development
  • inclusive culture that values individual uniqueness.
  • Fulltime
Read More
Arrow Right

Technical Content Writer

Join as a Technical Content Writer to communicate complex technical concepts thr...
Location
Location
India , Trivandrum
Salary
Salary:
Not provided
experionglobal.com Logo
Experion Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years experience as Technical Content Writer in technology/B2B organization
  • Excellent written and verbal communication skills
  • Strong understanding of SDLC, enterprise software, and emerging technologies
  • Ability to write for different platforms (website, blog, social media, email) and audiences
  • Familiarity with CMS platforms such as WordPress
Job Responsibility
Job Responsibility
  • Write technical content including blogs, whitepapers, case studies, landing page copy, product descriptions, solution pages, and thought leadership articles
  • Collaborate with subject matter experts, engineers, and product teams to gather insights and technical inputs
  • Create SEO-friendly content optimized for search engines to drive organic visibility and rankings
  • Work with marketing teams to align content with keyword strategy and lead generation goals
  • Research and write about current trends in software development (cloud computing, AI/ML, DevOps, mobility)
  • Review and edit technical documentation ensuring clarity and consistency
  • Participate in brainstorming sessions for content strategy and marketing campaigns
  • Develop content for email campaigns, marketing collateral, and presentations
  • Ensure timely delivery of content aligned with business goals and project deadlines
Read More
Arrow Right

Solutions Architect

BlueWater Federal is seeking a talented and experienced Solutions Architect to s...
Location
Location
United States , Arlington
Salary
Salary:
Not provided
bwfed.com Logo
BlueWater Federal Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a technical or related field
  • Must have an active Secret clearance
  • 5+ years of experience in enterprise IT, software development, cloud, Cyber, DevSecOps, or systems architecture
  • Demonstrated experience leading technical solutioning for Government RFIs/RFQs/RFPs
  • Proven experience as a primary technical writer or major contributor for federal proposal technical volumes
Job Responsibility
Job Responsibility
  • Lead solutioning sessions with internal staff and externally with teaming partners to develop technical solutions
  • Design end-to-end technical solutions spanning cloud, enterprise IT, cybersecurity, AI/ML, app and software development, and mission systems/services
  • Develop architecture artifacts including solution diagrams, system views, graphics, workflows, integration concepts, and technical trade studies
  • Serve as lead author for technical approach sections of RFIs, RFQs, and RFPs
  • Draft and review technical white papers, concept papers, and solution briefs
  • Translate complex technical solutions into clear, persuasive narratives for both technical and non-technical audiences
  • Participate in technical meetings, discussions, and solution briefings with Government personnel
  • Support Capture planning by shaping technical strategies, discriminators, and win themes
  • Advise Business Development team on solution feasibility, risks, alternatives, and pricing considerations
Read More
Arrow Right

Cloud Engineering Specialist

The Cloud Engineering Specialist independently implements core infrastructure an...
Location
Location
United Kingdom , Cheltenham; London; Ipswich
Salary
Salary:
Not provided
plus.net Logo
Plusnet
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Cloud Architecture/Design
  • Cloud Migration
  • Cloud Deployment
  • Software Development for Cloud
  • Agile Methodologies
  • Experience utilising AWS cloud services, both compute and appropriate managed services
  • Expertise in developing for cloud, with experience in iterative full-stack development in appropriate languages (for example node.js or Python)
  • Experience in delivering Kubernetes or AWS EKS solutions
  • Experience managing infrastructure-as-code, for example using Terraform or AWS CloudFormation
  • Experience managing or mentoring more junior colleagues
Job Responsibility
Job Responsibility
  • Be hands on in the build and development of world class secure cloud-based solutions as part of an agile delivery team
  • Lead the design of cloud solutions
  • Work directly with our customers to understand their requirements
  • Working with support teams to enable management and monitoring of cloud-based systems, and their ongoing support
  • Provide some third line support to deployed cloud-based solutions
  • Line manage several more junior members of the team, assisting them in their professional development
  • Leads cloud system design activities and/or reviews system designs
  • Manages automation initiatives of cloud infrastructure provisioning and configuration management
  • Communicates with key stakeholders to influence the adoption of cloud-native systems
  • Delivers consultative advice through advanced technical knowledge on system architecture
What we offer
What we offer
  • Competitive salary
  • 10% on target bonus
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • 25 days annual leave (not including bank holidays), increasing with service
  • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
  • World-class training and development opportunities
  • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
  • 24/7 private virtual GP appointments for UK colleagues
  • 2 weeks paid carer’s leave
  • Fulltime
Read More
Arrow Right

Senior Technical Writer

Glean is seeking a Senior Technical Writer to build out our cross-functional tec...
Location
Location
United States , Palo Alto
Salary
Salary:
140000.00 - 200000.00 USD / Year
glean.com Logo
Glean
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Technical Writer, preferably in a software development environment
  • Strong understanding of Docs-as-Code principles and practices
  • Excellent writing, editing, and proofreading skills
  • Ability to understand complex technical concepts and translate them into clear and concise documentation
  • Strong working familiarity with Git/GitHub
  • Experience using Linux/Unix based operating systems at the command line level
  • Familiarity with Static Site Generators, particularly React-based: Docusaurus, Mintlify, NextJs
  • Experience authoring with Markdown/MDX syntax
  • Ability to identify gaps in process and documentation and proactively close them
  • Work as part of a distributed global team across multiple time zones
Job Responsibility
Job Responsibility
  • Develop and maintain technical documentation, including user guides, API documentation, tutorials, and FAQs, using Docs-as-Code tools
  • Work cross functionally to collaborate with developers, product managers, and other stakeholders to gather information and ensure the accuracy of the documentation
  • Use Git and GitHub to manage documentation changes and collaborate with the team
  • Write clear, concise, and well-structured content that is easy to understand for both technical and non-technical audiences
  • Continuously improve documentation based on user feedback and changes in the product
  • Ensure consistency in terminology and style across all documentation
  • Advocate for the documentation and our customers internally
  • Lead industry trends and best practices in technical writing and Docs-as-Code methodologies
What we offer
What we offer
  • Medical, Vision, and Dental coverage
  • generous time-off policy
  • opportunity to contribute to your 401k plan
  • home office improvement stipend
  • annual education and wellness stipends
  • vibrant company culture through regular events
  • healthy lunches daily
  • Fulltime
Read More
Arrow Right

Technical Writer

As a Technical Writer for InN Pricing and Open Access Pricing, you will serve as...
Location
Location
United States , Remote
Salary
Salary:
Not provided
zelis.com Logo
Zelis
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BA/BS in Technical Communication or related discipline, or at least 5 years of experience in writing complex documentation for web-based software in the healthcare industry
  • Strong communication skills, including writing, editing, and presentation skills
  • Working knowledge of Microsoft Office, Confluence/JIRA, and Adobe products
  • Experience working in an Agile/Scrum software development environment
  • Strong analytical skills and ability to operate in a fast-paced environment with evolving project requirements and priorities
  • Self-starters requiring minimal day-to-day supervision, who has the ability to thrive, without much oversight, in a fast-paced, constantly changing environment
  • Proficient in SQL (Select, Joins, CTE, Sub Queries)
  • Analyze and interact with data in SQL tables
  • Utilize Excel for data manipulation, analysis, and reporting
  • Proficiency other Microsoft Office products - Outlook, Word, Excel, PowerPoint, SharePoint, Teams
Job Responsibility
Job Responsibility
  • Own the development, governance, and ongoing maintenance of technical documentation across InN Pricing and Open Access Pricing, ensuring alignment with product releases, operational workflows, and client (internal and external) needs
  • Independently synthesize complex technical, product, and operational information from multiple sources to document new or changing product functionality
  • Write, format, edit, and proofread process, procedural, and technical information for technical and non-technical users
  • Lead documentation planning and execution in alignment with product roadmaps and release timelines, proactively identifying risks and resolving gaps that could impact delivery or client understanding
  • Design, maintain, and continuously improve a centralized documentation repository that serves as a source of truth for internal teams and external stakeholders
  • Collaborate with Marketing department to publish and maintain templates for written documentation including those produced by others (technical specifications, RFP responses, presentations, etc.), driving consistency, usability, and adoption
  • Make independent decisions regarding documentation structure, standards, and prioritization within established guidelines
  • Identify documentation gaps and recommend improvements that reduce operational risk, improve product adoption, or enhance client experience
  • Provide or coordinate special documentation services as required
  • Fulltime
Read More
Arrow Right