CrawlJobs Logo

Lead Technical Support Specialist - Vertica

opentext.com Logo

OpenText

Location Icon

Location:
Australia , North Sydney

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

OpenText is a global leader in information management. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. We are looking for responsible, technically savvy and trustworthy individuals to join the OpenText Global Technical Support organisation. As part of the APAC Data Protector & Connected Backup team, you will safeguard our customers’ business-critical data by supporting OpenText™ Data Protector, a comprehensive enterprise-class backup and recovery platform that protects physical, virtual and cloud workloads. You will reproduce, troubleshoot and resolve complex issues, test patches, and act as a customer advocate while working in a fast-paced, team-oriented environment.

Job Responsibility:

  • Drive front-line technical Support by owning inbound cases via phone, email and remote sessions, providing timely, professional assistance and maintaining a closed-loop communication style
  • Diagnose and resolve Complex issues, including problems reproducing in local environments, analysing logs/traces/core dumps. Applying diagnostic tools and formulating hypotheses to isolate the root cause
  • Drive case in line with SOP processes, meeting SLO/KPI targets, and escalate product defects to Engineering. Responsible for validating any fixes before delivery of the fix to the customer
  • Maintain detailed case notes in the case management system and drive KCS activities with Enterprise support
  • Work closely with Engineering, Product Management, Cloud Ops, Professional Services and Account team to champion customer issues, influence product quality and improve Supportability
  • Coach junior support engineers, delivering focused training sessions, contributing to new-hire onboarding and sharing best practices through GTS Organisation
  • Lead or participate in supportability initiatives, tool/process enhancement and cross-functional program
  • Represent OpenText at customer meetings, user groups, or other events, communicating best practices for support
  • Participate in global on-call rotation (including shifts, weekends and holidays) to guarantee round the clock support coverage
  • Undertake any additional responsibilities and non-routine assignments in line with business needs

Requirements:

  • 5+ years in enterprise technical support (level 2/3) or a similar customer-facing, problem-solving role
  • Proficiency in English and Chinese (Mandarin) is required
  • Proven ability to diagnose and resolve complex issues across Windows Server and/or Linux platforms
  • Outstanding verbal and written communication skills with the ability to lead difficult customer conversations and convey technical details
  • Demonstrated success working in a dynamic, rapidly changing environment while multitasking and prioritising effectively
  • Strong analytical thinking, attention to detail and a passion for learning new technologies
  • Bachelor’s degree in Computer Science, Engineering, Information Technology or equivalent practical experience
  • Must be an Australian Citizen or Permanent Resident to apply

Nice to have:

  • Additional language skills will be considered an advantage
  • Intermediate to advanced level of knowledge in: Vertica Analytics Platform
  • Database Technologies
  • Linux/Unix Administration
  • Networking Fundamentals
  • Scripting and Automation
  • Cloud and Virtualization
  • Backup & Storage Concepts
  • Diagnostic and Performance Tools
  • Additional Desirable Skills: Familiarity with multi-tier architectures, application servers, and web services for integration scenarios

Additional Information:

Job Posted:
January 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
OpenText - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Lead Technical Support Specialist - Vertica

New

Primary Care Physician

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , St. Louis
Salary
Salary:
245000.00 - 270000.00 USD / Year
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Medical Doctor (M.D.) or Doctor of Osteopathy (D.O.) Graduate
  • Internal Medicine or Family Medicine Board Certification (Or board eligible)
  • Active, non-probationary, unrestricted State License
  • Active DEA license
  • US work authorization
Job Responsibility
Job Responsibility
  • Assess and diagnose patients at our local clinics
  • Oversee, direct, and administer primary care
  • Prescribe and administer pharmaceutical treatments and medication
  • Maintain Patient Electronic Medical Record data via canopy and greenway
  • Collaborate with regional and central leadership to meet health quality goals
  • Work with Practice Managers to direct and manage the center care team
  • Other duties as assigned
What we offer
What we offer
  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • Fulltime
Read More
Arrow Right
New

Banquet Server

At Four Seasons Nashville, our Banquet Servers play a key role in creating excep...
Location
Location
United States , Nashville
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent
  • Minimum of two years of food service or related experience
  • Ability to balance and carry service trays
  • Strong communication skills
  • reading, writing, and oral proficiency in English required
  • A genuine passion for hospitality and commitment to service excellence
Job Responsibility
Job Responsibility
  • Present pre-selected menu items to guests and maintain expert knowledge of each dish, including origin, taste, and preparation methods
  • Accurately relay guest orders — including special requests — to the Banquet Manager or kitchen team
  • Deliver food items promptly while ensuring quality, temperature, and presentation meet standards
  • Set up function rooms according to Banquet Event Orders (BEOs), including linen, china, glassware, silver, and décor
  • Anticipate guest needs, check in for satisfaction, and respond promptly to requests or concerns
  • Break down, clean, and reset tables, buffets, and service stations after events
  • Maintain adherence to Four Seasons Category One and Category Two Work Rules and Standards of Conduct
  • Work collaboratively and professionally with colleagues and supervisors
  • Perform additional non-essential tasks including plating food, polishing service ware, assisting with inventory, and preparing garnishes
What we offer
What we offer
  • Competitive salary and comprehensive benefits package
  • Excellent training and development opportunities
  • Employee room rates with Four Seasons worldwide
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
  • Additional property‑specific benefits as applicable
  • Parttime
Read More
Arrow Right
New

Pharmacy Technician

At CVS Health, we are focused on transforming health care for our customers and ...
Location
Location
United States , Southfield
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 05, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand patients’ reactions, and respond appropriately
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • Parttime
Read More
Arrow Right
New

In Room Dining Coordinator

Four Seasons Hotels and Residences New Orleans is seeking candidates to join our...
Location
Location
United States of America , New Orleans
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in English reading, writing, and oral proficiency is required
  • RSV permit and ServSafe certifications required
  • One to two years’ experience working in Food & Beverage and customer service preferred
Job Responsibility
Job Responsibility
  • Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
  • Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
  • Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
  • Check completed kitchen orders with the guest’s original order
  • coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
  • Properly and accurately close guest checks
  • record guest charges and gratuities
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
  • Work harmoniously and professionally with co-workers and supervisors
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Discounted Accommodations at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meal
  • Discounted parking near the Hotel
  • Fulltime
Read More
Arrow Right
New

Pharmacy Intern

You've invested a lot of time and energy in your education. Now you want the cha...
Location
Location
United States , Fort Wayne
Salary
Salary:
18.00 - 19.75 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
May 28, 2026
Flip Icon
Requirements
Requirements
  • Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences showing empathy and genuine care
  • Offering to counsel, fielding medical questions, and soliciting information on a patient's medical history to provide optimal care
  • Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members
  • Completing basic inventory activities
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • Remaining flexible for both scheduling and business needs
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Read More
Arrow Right
New

Fulfillment Packaging Assistant

Collaborates with the dispensing pharmacists and pharmacy technicians to accurat...
Location
Location
United States , Monroeville
Salary
Salary:
17.50 - 18.94 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic awareness of problem solving and decision making skills
  • Valid state pharmacy technician or technician trainee license
  • Minimum of 6 months general work experience
  • Must be able to lift 50+ lbs
  • Must be able to stand, walk, and lift for up to 10 hours daily
  • Ability to reach, twist, turn, bend, stoop, and walk
  • High school diploma or equivalent required
Job Responsibility
Job Responsibility
  • Gathers orders for shipment in accordance with company specialty guidelines
  • Prepares labels and ships orders based on pharmacy guidelines and best practices
  • Maintains the stock in the warehouse area to record monthly inventory reviews
  • Collects information pertaining to restocking of packing stations with shipping supplies to ensure sufficient resources are allocated
  • Composes sorting order forms based on courier and class of service to ensure information is clear
  • Monitors unlocking stations, trains new operations assistants, and scans data multi-piece handling
  • Follows workflow, orders packing supplies and performs monthly audits when applicable
  • Gathers pharmacy files and records in accordance with internal procedures to ensure organizational standards of the company are met
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right
New

Junior Captain / Captain

The Junior Captain / Captain is a key member of our Food & Beverage team, dedica...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 1 year of service experience, preferably in a luxury brand or Michelin restaurant
  • Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service
  • Skilled in building and maintaining relationships across departments and with guests
  • The ability to multitask and prioritize is also essential for this position
  • Adaptable to working in a fast-paced environment and be attentive
Job Responsibility
Job Responsibility
  • Curate seamless and enjoyable dining experiences, delivering service that reflects Four Seasons standards of quality, professionalism, and warmth
  • With strong product knowledge and attention to detail, confidently guide guests through menu selections, beverage pairings, and daily specials
  • Anticipate guest needs before they are expressed, ensuring each interaction feels personalised and effortless
  • Through collaboration with the kitchen and service teams, contribute to a dining environment defined by precision, attentiveness, and genuine hospitality
What we offer
What we offer
  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurant
  • Fulltime
Read More
Arrow Right
New

Bartender

This position is dedicated to providing exceptional quality service to our guest...
Location
Location
United States of America , Naples
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of bartending experience, preferably within a luxury hotel and/or high-end bar environment
  • Working knowledge of Micros POS system is beneficial
  • Strong interpersonal and personal presentation skills required
  • Guest-focused mentality and understanding the importance of guest's preferences
  • The ideal candidate will have a confident, outgoing personality and a can-do approach to any request
  • Position requires continuous standing for 8 or more hours a day and requires the ability to lift up to 50lbs
  • Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States
Job Responsibility
Job Responsibility
  • Provide knowledge of wines, spirits and mixed drinks including origin, taste, and preparation methods
  • maintain a working knowledge of wine list, classic cocktail recipes and specialty drinks
  • Provide quick and efficient beverage service, proper pouring and mixing according to established recipes while following state and city alcohol laws and adhering to Four Seasons standards of service and sequence of service
  • Confirm guest orders including any special needs or requests from the Servers using the resort's point-of-sales system
  • check completed orders with the guest's original order
  • anticipate guest needs, ascertain satisfaction, and offer suggestions
  • Handle any requests in a courteous and efficient manner, responding urgently and appropriately to guest concerns and requests
  • Assist in drink development, promotions/special events, product inventory, process log entries for voids and spillage, cut and prepare fruits and other beverage garnishments, and any other related task
  • Follow bar P&Ps and daily checklists
  • Be present and ensure that professional, courteous, and efficient guest service is offered, where each guest is greeted promptly and courteously with eye contact and a smile
What we offer
What we offer
  • Competitive wages and a comprehensive benefits package
  • Market-leading benefits package includes: Medical, Dental, Vision, and 401K with employer match all starting at 30 days
  • Paid Time Off plans start on the day of hire
  • Employee Cafeteria available for meals
  • Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
  • Tuition reimbursement
  • An opportunity to be a part of a cohesive team in an inclusive work environment
  • Wellbeing and mental health initiatives and focused company
  • Embracement and promotion of diversity in our workplace
  • Fulltime
Read More
Arrow Right