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Lead Technical Specialist

https://www.hsbc.com Logo

HSBC

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Location:
Hong Kong, Kowloon City

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The GCIO team at HSBC plays a critical role in supporting the bank's operations, focusing on innovation, reliability, and security. As a Lead Technical Specialist, you will oversee IBM Z mainframe systems' operation and maintenance, leading a team to implement resilience strategies and enhance operational efficiency.

Job Responsibility:

  • Oversee the operation, maintenance, and optimization of IBM Z mainframe systems and storage technology to ensure high availability and performance
  • develop and implement resilience strategies, including disaster recovery plans, high-availability configurations, and failover mechanisms to minimize downtime
  • lead a team of mainframe engineers, providing technical guidance and mentoring to enhance system reliability and operational efficiency
  • monitor system performance, conduct capacity planning, and implement proactive measures to prevent system failures
  • design and maintain robust backup and recovery processes for z/OS and DS8000 environments to ensure data integrity and business continuity
  • collaborate with cross-functional teams to sustain the operations of the mainframe ecosystem
  • manage system upgrades, patches, and migrations while maintaining strict adherence to security and compliance standards
  • implement automation tools and scripts to streamline repetitive tasks and improve system resilience
  • conduct regular risk assessments and resilience audits to identify vulnerabilities and implement corrective actions
  • provide 24/7 on-call support for critical incidents and coordinate rapid response to system outages or performance issues

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • advanced degree preferred
  • experience managing IBM mainframe z/OS systems, with at least 3 years in a leadership role
  • proven track record of designing and implementing resilience strategies, such as disaster recovery and high-availability solutions
  • strong knowledge of z/OS system administration and problem diagnosis
  • extensive expertise in DS8000 and tape storage technology, including configuration, optimization, and troubleshooting
  • experience with mainframe infrastructure software (e.g., JES2, SMPE, RACF, CA1, SMS, GDPS, etc)
  • proficiency in automation tools (e.g., REXX, CLIST) and scripting for mainframe environments
  • excellent problem-solving skills with a focus on proactive risk management and system optimization
  • strong leadership and communication skills to manage teams and collaborate with stakeholders
  • ability to work under pressure and provide effective solutions during critical system incidents
What we offer:
  • Flexible working
  • opportunities to grow within an inclusive and diverse environment
  • workplace fostering continuous professional development

Additional Information:

Job Posted:
September 25, 2025

Expiration:
October 09, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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