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Lead Technical Program Manager

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Wikimedia Foundation

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Location:
United States

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

126234.00 - 192381.00 USD / Year
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Job Description:

We are looking for an experienced and strong Technical Program Manager (TPgM) to drive critical cross-functional and cross-departmental programs, ensure strategic alignment of the work, and guide teams toward impactful outcomes. In this role, you’ll be both a trusted thought partner and a hands-on execution-oriented driver, enabling teams to deliver complex programs with clarity, efficiency, and measurable results. We are looking for someone with a proven ability to build strong relationships and align diverse stakeholders around shared objectives. The role requires comfort navigating ambiguity independently. We are specifically looking for a TPgM with demonstrated technical depth, and a proven track record of working with and partnering with large, complex technology organizations.

Job Responsibility:

  • Drive planning, coordination, and execution of initiatives across teams and departments
  • Track, support, and enable teams to deliver meaningful impact
  • establish clear metrics and/or milestones to measure success
  • Facilitate and improve - at a program level - the team practices, workflows, and processes
  • Lead capacity planning exercises, identify gaps and make recommendations for resource allocation or escalation as needed
  • Partner with Product and Technology leadership and program stakeholders to align priorities with strategic objectives and operational realities
  • Proactively identify risks, issues, and cross-functional dependencies (especially with Legal and Communications), and develop management, mitigation or escalation plans
  • Resolve conflicts and ensure smooth collaboration across teams
  • Partner with engineering to evaluate technical tradeoffs, identify architectural risks, and guide decisions that balance speed, scalability, and quality
  • Build and maintain strong relationships with diverse internal and external stakeholders, including the volunteer community where required
  • communicate effectively, 'read the room' and tailor engagement to context
  • Act as a strategic thought partner by asking the right questions, sensing partnership needs, and fostering productive dialogues
  • Manage program-level operations such as scheduling, coordination, reporting, and meeting facilitation
  • Maintain strong documentation and transparent reporting structures, ensuring visibility across all stakeholders
  • Evaluate success against metrics and milestones, and ensure clear communication of that in reporting
  • Conduct training and coaching for program stakeholders on programmatic tools, processes, and best practices
  • Promote understanding and adoption of scalable program management practices across the department
  • Mentor and support other TPgMs
  • Tell the story of complex work streams clearly and simply, highlighting the why, the how, and the impact
  • Serve as an effective nudger - keeping the right level of accountability without micromanagement

Requirements:

  • 8+ years of experience in Technical Program Management or a related field, preferably in a product-driven or engineering-led organization
  • Strong systems thinking, organizational, and analytical skills
  • Proven success managing complex programs with multiple stakeholders
  • Expertise in risk management, capacity planning, and strategic alignment
  • Exceptional communication and relationship-building abilities
  • Comfort with ambiguity and a bias for action
  • Experience working with Legal, Communications, and other business-critical functions outside of Product & Technology

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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