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Drives execution of an outcome from inception through successful delivery of the services or domains, or an outcome that spans multiple teams and integrations across the enterprise
Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan
Conducts meaningful retrospectives, creates action plans to implement changes at the team level
coordinates with other TPMs in the program to align and plan potential actions to be implemented across the program
Looks across the program to identify potential system efficiencies or process improvements, and suggests proactive strategies for consideration by program leadership
Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations. Report progress to teams and senior leadership in regular cadence, potentially representing segments of or the entire program
Looked to as first point of contact for your teams or business line/service and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus
Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with
Requirements
Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
Experience in building large scale enterprise technical or engineering programs and products from inception to delivery and experience articulating the impact using metrics
Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)
Help customers and the engineering teams make trade-off decisions by considering all data including business goals, technical platform strategy, customer experience and maintainability. You identify blocking issues and manage their resolution
Proven track record of data-driven decision making and applying continuous improvement methodologies across teams
Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization
Expertise in Payments, IaaS, PaaS, huge plus if you have expertise in CI/CD, SQL databases, microservices APIs, and distributed systems operations in a DevOps model are a plus
Technical program delivery experience
Nice to have
Expertise in Payments, IaaS, PaaS
expertise in CI/CD, SQL databases, microservices APIs, and distributed systems operations in a DevOps model are a plus