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Lead Technical Business Analyst

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Toppan Merrill

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Location:
Canada

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

115000.00 - 135000.00 USD / Year
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Job Description:

Toppan Merrill is hiring a Lead Technical Business Analyst to oversee a growing team of experiences BA’s in our product and engineering organization. This position is responsible for strategic problem solving, stakeholder engagement and long-term continuity planning for a broad portfolio of internal products and digital solutions.

Job Responsibility:

  • Serve as a strategic problem-solver, taking ambiguous business and technical challenges from concept to actionable solutions
  • Conduct comprehensive research and analysis to identify potential solution paths, evaluate trade-offs, and recommend optimal approaches
  • Lead vendor engagement processes, including RFP development, vendor evaluation, and selection for enterprise technology solutions
  • Assess and mitigate business continuity risks across critical software and vendor relationships
  • develop strategies for build, buy, acquire, or alternate vendor options
  • Provide leadership and mentorship to a team of Technology Business Analysts, supporting career growth, performance management, and day-to-day engagement
  • Collaborate with senior stakeholders and leadership to understand business needs and translate them into technical requirements and solution frameworks
  • Navigate complex enterprise environments, leading through influence and fostering alignment across cross-functional teams
  • Maintain high-level technical literacy to evaluate integration patterns, architectures, and emerging technologies without requiring deep coding expertise
  • Support organizational initiatives in data platform development and AI adoption
  • bring familiarity with big data concepts and product-oriented thinking
  • Drive early-stage project efforts, operating as a mini-project leader to organize workstreams and deliver progress without formal mandates

Requirements:

  • 10+ years of professional experience as a technical business analyst
  • Proven ability to operate within large, matrixed organizations and navigate complex stakeholder environments
  • Experience managing and mentoring senior-level analysts
  • ability to handle hiring, performance reviews, and career development
  • Strong understanding of system integration patterns, APIs, and architectural concepts
  • ability to engage in technical conversations at a high level
  • Skilled at translating business needs into technical solutions and influencing decisions without formal authority
  • Ability to lead initiatives from concept to execution, including vendor selection and early-stage project planning
  • Exceptional ability to engage with senior stakeholders and present recommendations clearly
  • Background in product management or exposure to product development processes
  • Familiarity with big data platforms, data architecture, and AI-driven solutions
  • Experience running RFPs and negotiating with vendors
  • Prior involvement in business continuity planning for technology solutions
  • Strong analytical and problem-solving skills with a proactive approach to ambiguity
What we offer:
  • Enhanced Medical, Dental, Vision and Life insurance for employees and dependents
  • Employer Contribution to retirement plan
  • Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays
  • Paid parental leave
  • Paid community involvement/volunteer days
  • Wellness Resources and Employee Assistance Programming

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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