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Lead Technical and Strategic Advisor - Office of the CISO - Customer Security Management

United States, Multiple Locations Employment contract 165600.00 - 296400.00 USD / Year · Job Posted May 16, 2026
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Job Description

The Office of the Chief Information Security Officer (CISO) is accountable for managing and prioritizing cybersecurity risk for Microsoft. This team oversees the company's overall cyber defense, including the security of Microsoft products and business operations, and collaborates with Engineering teams to advance Secure Future Initiative (SFI) objectives. The Customer Security Management Office (CSMO) is a team within the Office of the CISO that focuses on building trust and transparency with our customers and stakeholders on Microsoft's security posture, capabilities, and practices. We share insights into how Microsoft secures Microsoft so that customers can learn from our experiences. The Lead Technical and Strategic Advisor is a key role within the CSMO that will foster high-trust relationships with the CISOs of organizations outside of Microsoft. They will blend insights learned from CISOs with experiences from the frontlines of protecting Microsoft to offer a truly unique and valuable perspective of benefit to Microsoft and customers. The person in this role leverages deep security experience to ensure OCISO shows up to customers and stakeholders with clarity, credibility, and leadership—when it matters most. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Job Responsibility

  • Leverage deep cybersecurity, technical expertise to build external and internal relationships that maximize value to customers, helping them navigate the complex, evolving security AI landscape
  • Represent Microsoft as a trusted and credible voice on security matters in, such as speaking at events, participating in panels, contributing to publications, etc
  • Develop and maintain a deep understanding of the security needs, challenges, and opportunities, including industry trends and innovations and the customer pain points and expectations
  • Solicit customer input for security improvements, promotes security best practice sharing, addresses complex security issues, and resolves high-level escalations
  • Build and nurture relationships with key internal stakeholders, customers, and other influencers in the global security community
  • Identify and pursue opportunities for collaboration and co-innovation with internal teams and the customer community on security matters, such as joint research, pilots, case studies, white papers, etc
  • Design and deliver programs and initiatives that engage and educate customers on Microsoft's security practices, capabilities, and CISO office roadmap
  • Collaborate with communications teams to leverage existing channels such as webinars, workshops, and roundtables to deliver topical information
  • Leads the development of feedback channels to gather and synthesize input from customers on security needs and drives awareness across teams and leadership

Requirements

  • Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 6+ years of experience managing cross-functional and/or cross-team projects
  • Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations
  • Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions
  • Bachelor's Degree AND 10+ years experience cybersecurity, security engineering, or security product/technical program management OR equivalent experience
  • Experience serving as a Chief Information Security Officer (CISO) or Deputy CISO
  • Passion and curiosity for learning and staying abreast of the latest trends and innovations in the security and AI fields
  • Strong knowledge and expertise in security, including challenges, solutions, standards, best practices, and ability to understand and translate customer needs and expectations
  • Excellent communication and presentation skills, with the ability to articulate complex and technical concepts in a clear and compelling way to diverse audiences
  • Strong relationship-building and stakeholder-management skills, with the ability to establish trust and credibility with senior leaders, customers, partners, regulators, and industry peers

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