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Circle K Logo Circle K · Sales

Lead Team Member

United States of America, Garfield Heights 14.50 USD / Hour · Job Posted January 16, 2026
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Job Description

Lead Team Member position at a Circle K store. The role involves customer service, facility maintenance, merchandising, sales and financial controls, staffing supervision, security, and administrative duties.

Job Responsibility

  • Provides prompt excellent customer service in a courteous, friendly and attentive manner
  • Greets customers as they enter the area and thanks customers as they leave
  • Gives assistance and offers suggestions or recommendations to the customer
  • Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment
  • Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions
  • Reports to work on time and follows the dress and appearance code
  • Maintains the store facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties
  • Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out
  • Inspects store facilities and equipment for safety, cleanliness, and proper working order
  • Contacts maintenance for repair when needed
  • Completes build-to’s for ordering/purchasing merchandise
  • Receives and verifies vendor deliveries
  • Maintains adequate stock throughout the store and supplies in counter areas
  • Places advertising and pricing signage inside or outside the facility
  • Controls merchandise, cash shortages, and other selling expenses
  • Assists in maintaining proper inventory levels and shift audits
  • Monitors shift sales, cash handling procedures and other shift functions including daily close-out functions
  • Notifies the Store Manager of any sales, cash, inventory or operating discrepancy
  • May receive and sign vendor deliveries and verify quality and quantity of product
  • Follows Company and/or brand guidelines for product breakage or spoilage
  • Supervises the activities of customer service representatives in the absence of the Store Assistant Manager
  • Helps coach and train new employees
  • Monitors customer traffic and makes appropriate adjustments to decrease waiting time
  • Assists with counseling of employees and provides feedback
  • May provide direction for managing the fast food service area of the store
  • Knows the gasoline pricing strategy for the store and changes gasoline prices correctly
  • Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager
  • Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring
  • Performs duties associated with shift change such as counting the cash drawer, recording employee purchases and completing end of shift/shift change reports
  • Keeps and ensures all employees keep accurate time keeping records
  • May take inventory of supplies and equipment
  • Attends job-related meetings
  • Provides regular and predicable onsite attendance
  • Complete daily store reports and other duties as assigned by the Store Manager

Requirements

  • High school diploma or GED preferred
  • Experience in retail sales preferred
  • Ability to work with the equipment, tools and materials listed
  • Ability to work as scheduled including arriving to work on time
  • Ability to communicate information and ideas so others will understand
  • Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred
  • Ability to perform essential duties and physical functions described
  • Ability to work in the conditions described
  • Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
  • Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead
  • Ability to occasionally lift and/or carry up to 50 pounds from ground to waist
  • Ability to grasp, reach and manipulate objects with hands for entire shift
  • Ability to push/pull with arms up to a force of 20 pounds
  • Able to reach overhead for objects
  • Ability to bend and twist at waist
  • Ability to communicate orally
  • Ability to operate a cash register and/or computer keyboard
  • Ability to stoop, kneel, squat, bend, push, and pull
  • Ability to work alone
  • Be exposed to occasional noise
  • Ability to stand and/or walk for an entire shift
  • May require climbing a ladder to store and retrieve materials or place and remove signs
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