Lead Systems Operations Engineer, Wells Fargo

Wells Fargo

Location:
United States, Chandler ▼
Irving

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

119000.00 - 187000.00 USD / Year

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Job Description:

Wells Fargo is seeking a Lead Systems Engineer to join the Integrated Governance Solutions (IGS) Operations team. This role will be supporting the Archiving and Compliance department which is responsible for the ingestion and archive of Wells Fargo Electronic Communications to the system of record.

Job Responsibility:

Lead complex, broad impact initiatives, including high-level technical consultations and provisioning of application environments
Work as a key participant in the large-scale planning of enterprise systems, applications, and infrastructure for the Systems Operations area
Review and analyze complex technical challenges, as well as escalated support issues, related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic system reviews, or improvements to existing systems
Be a key decision maker on technical changes and enhancements
Consult with the engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
Drive, collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to troubleshoot and resolve systems support issues, including Severity 1 issues, to achieve corporate and departmental goals
Contribute to increasing system efficiencies and lowering the human intervention time via automated solutions on related tasks
Develop and deliver clear and concise technical documentation, including user manuals, system guides and API documentation, tailored to different audience levels with varying technical competencies
Act as a liaison between technical teams and non-technical departments, ensuring mutual understanding and alignment on project goals
Be a team player, supporting and encouraging others, while being open to feedback, who can collaborate effectively across teams and departments while contributing to the team’s success

Requirements:

5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of experience in supporting enterprise ingestion, archiving solutions, gap analysis and remediation
5+ years of demonstrated solutions involving scripting, automation, dashboard, and modern observability tools experience
High proficiency with crafting and managing technical communication strategies to ensure seamless dissemination of complex technical information across internal and external channels

Nice to have:

Regulatory, eDiscovery and Compliance Experience
PowerShell Scripting
Batch Scripting
MS SQL, Oracle, and T-SQL query writing experience
Java or Tomcat experience
Power Bi Experience
Service Now and/or Database Change Management experience
SRE and/or DevOps experience
Experience with Smarsh Vantage, Smarsh Connected Capture, ZL Unified Messaging Technologies and Theta Lake
On premise to cloud data migration experience

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
September 30, 2025

Expiration:
October 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Lead Systems Operations Engineer