Lead Systems Operations Engineer

• Work with partners to ensure known defects are documented and remediated
• Work with partners to ensure a structured SDLC process is in place
• Work with partners to migrate all scheduled jobs to Autosys
• Work with partners to ensure DR environments are fit-for-purpose
• Work with partners to ensure production access is safe and secure
• Work with Infrastructure partners to ensure applications have a read-only access model
• Work with partners to adopt existing automation capabilities and eliminate manual intervention
• Asses quality of automation capabilities created by wider community
• Assist with migration from Geneos to Grafana
• Collaborate and consult with technical peers, colleagues, and senior managers to resolve stability and performance issues
• Mentor and guide junior and new team members

• Experience in Systems Engineering, Technology Architecture, or equivalent demonstrated through work experience, training, military experience, or education
• Application support experience
• Change The Bank experience
• Strong Payments and Banking domain knowledge would be added advantage
• Expert in Unix/Windows operating system
• Expert in automation using any of scripting (shell/Perl/Python)
• Expert in Ansible
• Strong knowledge of any of Relational database (Oracle/My Sql) & SQL queries
• Expertise in ITIL processes (Change, Incident and Problem Management) for Application Support
• Knowledge on any of monitoring tools like ITRS Geneos, AppDynamics, Splunk, Grafana
• Knowledge of IBM MQ Series
• Experience in job scheduling tools like Autosys, control M, IBM Workload scheduler
• Demonstrated experience in remediating technical debt
• Effective interpersonal, oral, and written communication skills
• Able to influence various partners and Tech

Strong Payments and Banking domain knowledge