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Lead Systems Operations Engineer

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Wells Fargo

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Location:
India , Bengaluru

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
  • Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
  • Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
  • Make decisions on technical changes and enhancements
  • Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
  • Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Requirements:

  • 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Extensive hands-on experience leading OpenShift Container Platform (OCP) implementations and supporting production-grade Kubernetes environments
  • Strong expertise in DevOps and Site Reliability Engineering (SRE) practices, including automation, monitoring, and reliability-focused operations
  • Proven ability to operate and support mission‑critical, enterprise-scale distributed systems with high availability and performance requirements
  • Deep knowledge of Linux/Unix system administration, supporting both traditional and containerized workloads in production
  • Experience supporting Java-based enterprise applications and troubleshooting application-level and platform-level issues
  • Solid background in supporting Oracle databases, Autosys, and enterprise scheduling tools within hybrid environments
  • Hands-on experience enabling and supporting CI/CD pipelines, deployment automation, and release orchestration on OpenShift
  • Strong understanding of cloud-native architecture concepts, including containerization, microservices, and immutable infrastructure
  • Demonstrated experience working within an ITIL-aligned service management framework, including incident, problem, and change management
  • Advanced skills in incident triage, rapid restoration, and Root Cause Analysis (RCA) with the ability to communicate findings to both technical and executive stakeholders
  • Experience designing and maintaining monitoring, logging, and observability solutions using tools such as Splunk, Grafana, or equivalent platforms
  • Ability to build and deliver operational dashboards, executive reports, and SLA/SLO metrics to drive continuous improvement and capacity planning
  • Strong automation mindset with experience reducing manual effort through scripting, tooling, and preventive maintenance initiatives
  • Demonstrated leadership skills, including mentoring engineers, serving as an escalation point, and guiding teams through complex production issues
  • Excellent collaboration, communication, and stakeholder management skills, with the confidence to lead during high-severity production incidents

Additional Information:

Job Posted:
May 11, 2026

Expiration:
May 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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