Lead Systems Operations Engineer, Wells Fargo

Wells Fargo

Location:
United States, Charlotte

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Lead Systems Operations Engineer to join the Technology eDiscovery team responsible for managing eDiscovery processes, infrastructure, and data collections in a legally defensible and repeatable manner. The role also involves working closely with various departments such as Legal, Technology, and business lines to deliver solutions and support.

Job Responsibility:

Serve as a conduit between the Legal department, technology, and line of business and deliver collected evidence/data to outside counsel or 3rd party vendor
Lead or participate in managing FTK-Central 8.0+ versions, FTK Imager, Enterprise Workflow Tool, EWT and their supporting infrastructure
Contribute to increasing system efficiencies and lowering the human intervention time
Review and analyze moderately complex operational support systems and FTK-Central software
Develop legally defensible and repeatable processes in support of Legal requests
Work with Legal Discovery Team to verify collection requests, search parameters and delivery details
Support and troubleshoot the Exterro application
Monitor, manage, and maintain over 700 Tb’s of legal hold data and validate it is always accessible for legal collections
Work with enterprise disposal and logistics on the collections, inventory and validation of legal hold hard drives and homeshares for adherence to legal hold requirements
Keep very detailed notes in requests for future legal or regulatory attestations

Requirements:

5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of FTK-Central Application Support experience

Nice to have:

Proficient in Microsoft Purview for the collection of M-365 data
Experience with EWT (Enterprise Workflow Tool) Request System
Well versed in Excel, SQL, Boolean operators, and Windows
NAS storage and file transfer protocols (SFTP, FTP, and Filezilla)
Data retention requirements and BCP (Business Continuity Planning) protocols and standards

What we offer:

Hybrid work schedule
Equal opportunity employment

Additional Information:

Job Posted:
June 13, 2025

Expiration:
June 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Lead Systems Operations Engineer